ForumsQuestionsAttachments: where are they?


Attachments: where are they?
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Kentish Man

Posted: Oct 14, 2012
Score: 0 Reference
I have sent a words document attachment to a reminder, and when looking at the entry, the attachment is not there. What has happened to it, and can it be recovered?

I am using a standard account (I have not upgraded to a Pro account). Any guidance would be appreciated!
Purveyor

Posted: Oct 14, 2012
Score: 0 Reference
You cannot store attachments with the free Toodledo account, and you can't with the Pro account.
You need a Pro Plus account.
See: http://www.toodledo.com/info/files.php

As for what happened to your Word document, it is probably in your Sent Items and on your computer, unless you deleted it.
Kentish Man

Posted: Oct 14, 2012
Score: 0 Reference
thanks, that is really helpful. Unfortunately I didn"t save a copy, so it looks like it is lost: unless Toodledo are able to retrieve it?
Jake

Toodledo Admin
Posted: Oct 14, 2012
Score: 0 Reference
Sorry, you need a Pro Plus account to save attachments. If you did not have a Pro Plus account then your attachment was discarded when we received the email.
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