ForumsQuestionsCan't Add Attachments?


Can't Add Attachments?
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Sarah Toop

Posted: Nov 28, 2013
Score: 0 Reference
I wonder if anyone can help -

I need to add an attachment to a task but when I click "new attachment/file", the whole box just disappears. I've tried this on 2 computers, Windows 8 on both IE and Chrome, and on a Mac running Safari. Any ideas?

Thanks
Purveyor

Posted: Nov 28, 2013
Score: 0 Reference
You need a Gold Subscription to add attachments to tasks.
See: https://www.toodledo.com/subscribe/index.php
Jake

Toodledo Founder
Posted: Nov 29, 2013
Score: 0 Reference
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Sarah Toop

Posted: Dec 02, 2013
Score: 0 Reference
I only have a Silver Subscription so am guessing this is the problem.

I used to be able to add attachments on this account. Has this tool recently been removed from a Silver Subscription?
Jake

Toodledo Founder
Posted: Dec 02, 2013
Score: 0 Reference
Attachments has always been a Gold level feature. Perhaps you once had Gold and then downgraded.
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