ForumsQuestionsSyncing issue with iPhone/iPod app


Syncing issue with iPhone/iPod app
Author Message
Hartland Managers

Posted: Nov 18, 2014
Score: 0 Reference
Hello. We are running 5 accounts for our company and we are having a big problem with syncing.

If we check off, star, change context or otherwise edit any tasks on the phone or web and then run a sync on the iphone or ipod everything is changed back to the original data. Adding tasks is not affected, they sync fine, but if we try to edit those new, or old, tasks the issue occurs.

This occurs on iOS 8.1.1 devices as well as iOS 6.1.6 iPod devices. We have the latest version of Toodledo loaded to all devices (if possible).

This does not happen when using m.toodledo.com, so we are using this until the app works again.

This happens with all of our accounts too.

We are using Chrome as our web browser.

It also has a very long load time to sync on the iphone app too. About 3 mins plus for a normal sync.


This message was edited Nov 18, 2014.
Jake

Toodledo Founder
Posted: Nov 18, 2014
Score: 0 Reference
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
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