ForumsQuestionsAndroid Sync Failed


Android Sync Failed
Author Message
jeremy.bartle

Posted: Jan 16, 2015
Score: 0 Reference
Hi,

Since yesterday, my Android has been failing to sync. I am running Android 4.1.2 on a Samsung Galaxy S3.

Two messages appear in my notifications whenever Toodledo tries to sync:

A triangle containing an exclamation mark and the message: Sign-in error for <my email address>

A check mark and the message:
Toodledo Sync
Sync failed: [Toodledo-1] - No access_token given

I have tried force stopping the app and starting it again and then restarting the phone, but it still happens.

Please can you help?
jeremy.bartle

Posted: Jan 18, 2015
Score: 0 Reference
I have fixed the problem by uninstalling and reinstalling the app.

Is there an easier way?

Is there a way of saving the app settings? It took me about 20 minutes to set everything back to how I like it.
Jake

Toodledo Founder
Posted: Jan 19, 2015
Score: 0 Reference
It is possible without reinstalling the app. If it happens again, please create a support ticket and we'll help you out.
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