ForumsQuestionsBasic Syncing Question


Basic Syncing Question
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tjenkins_1403877288

Posted: Apr 17, 2017
Score: 0 Reference
I need some help understanding the synchronization process. I had previously used Toodledo at work, but have not updated it in a while. I decided to start using it again, so I cleaned-up current starred tasks as a starting point using the Web version, but these changes do not seem to be synchronizing completely on my iPhone. The **new** tasks that I've added and starred are showing up on my iPhone, but the old ones that I unstarred are still starred. I tried the "Force Toodledo --> Device Sync", but that doesn't seem to be helping.

Any help would be appreciated.
Jake

Toodledo Founder
Posted: Apr 17, 2017
Score: 0 Reference
If you have not synced the iPhone with the website in a long time, its possible that the syncing could have gotten disconnected and those tasks are no longer connected to one another. Deleting the app and reinstalling it should fix the problem. This would not normally happen unless the app and website had not synced in over 3 months.
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