ForumsQuestionsProblem with SMS alerts


Problem with SMS alerts
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PeterW 

Posted: Apr 20, 2010
Score: 0 Reference
Hi there,

I've just tried out the SMS alert feature for the first time but didn't get the result that I wanted.

The SMS arrived OK, but the name of the task was missing. All I got was this:



When I receive email alerts, the task name is the title of the email and the body contains other info such as priority, folder, context and tag. I'm not getting any of this in SMS so the alerts aren't very useful.

I have configured my SMS gateway preferences (with the third-party provider) to allow use of up to 3 x SMS messages if needed (i.e. if the incoming email has more text than can fit in a single SMS) so I don't think this can be the problem.

Does anyone else have SMS alerts working well?

*EDIT* fixed image link


This message was edited Apr 20, 2010.
Jake

Toodledo Founder
Posted: Apr 21, 2010
Score: 0 Reference
We send the title of the task as the title of the SMS message, but some carriers discard this, others append it to the message body, which is what we have designed for. I'll see if there is a way to work around this.
PeterW 

Posted: Apr 21, 2010
Score: 0 Reference
Thanks. I will contact the service that I've signed up with to see if there is anything they can do for me.
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