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Forums > Developers

Outlook Sync



AuthorMessage
tiffany

Posted: Jan 26, 2009
Score: 0



I have recently started having problems syncing with outlook. I am getting the message:

Error during synchronization: There is an error in XML document (0, 0)

Can someone help me?
joel

Posted: Jan 29, 2009
Score: 0



I am also having a problem. I was syncing with Outlook fine and it won't sync at all. When i try a manual sync it won't go through. I've tried to uninstall and reinstall the software, but it recognizes my old account number in the software and still does the same thing after installing. Can anyone help?
keef

Posted: Jan 31, 2009
Score: 0



Joel,

What happens when you change the account number using the Account Settings panel in the options page of the sync client then retest the authentication?

Also, feel free to mail me a diagnostics trace
keef
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