Thanks for the hard work and professional handling of this situation. I've never been involved with the forums before, nor have I deeply explored the features of Toodledo, but reading the comments above has prodded me to make better use of this tool.
I upgraded to Pro because I didn't feel right using the service without giving something in return. I would not have bailed out over this issue. (All of us are always learning, and sometimes it's painful.) But thanks for the extra month. I'll put it to better use than I have been so far.