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Author	Message
Jake Toodledo Admin	Posted Mar 17, 2015 in: Collaborator Not Receiving Invitation To Share Workspace Score: 0 Jake (Admin) Posted: Mar 17, 2015 Score: 0 Can you please create a support ticket for this so that we can look into your account and see what the problem is? Thanks
Jake Toodledo Admin	Posted Mar 17, 2015 in: Alerts Not Working Score: 0 Jake (Admin) Posted: Mar 17, 2015 Score: 0 Please follow up in your support ticket. We'll help you there.
Jake Toodledo Admin	Posted Mar 17, 2015 in: Indented subtasks and page refresh Score: 0 Jake (Admin) Posted: Mar 17, 2015 Score: 0 This is controlled by the subtask options in the "Show" menu above your list. It sounds like you want "Indented"
Jake Toodledo Admin	Posted Mar 17, 2015 in: Android App Updated and Redesigned Score: 0 Jake (Admin) Posted: Mar 17, 2015 Score: 0 We meant "todo lists". However, the "Lists" section is also coming to the app as soon as we finish and are happy with it.
Jake Toodledo Admin	Posted Mar 17, 2015 in: New Section: Habits Score: 0 Jake (Admin) Posted: Mar 17, 2015 Score: 0 Non daily habits is definitely on our todo list.
Jake Toodledo Admin	Posted Mar 16, 2015 in: Collaborator Not Receiving Invitation To Share Workspace Score: 0 Jake (Admin) Posted: Mar 16, 2015 Score: 0 The email will appear to come from "[email protected]" so you can white list that if you want. If you send the invitation to the same email address that your co-worker has registered with Toodledo, then they can go directly to the collaboration setup page (where you send the invitation) from within their own account and see the invitation right there without even needing to get the email. I suspect that you are sending the invitation to a different email address than the co-worker has used to sign up with Toodledo.
Jake Toodledo Admin	Posted Mar 16, 2015 in: 2-Step Authentication on multiple apps Score: 0 Jake (Admin) Posted: Mar 16, 2015 Score: 0 An "app password" is per app, not per installation of each app. So, if a user has 2Day installed on multiple devices, they would use the same app password in both devices. They would not create two app passwords.
Jake Toodledo Admin	Posted Mar 16, 2015 in: Alerts Not Working Score: 0 Jake (Admin) Posted: Mar 16, 2015 Score: 0 I wouldn't delete an recreate the entire task. It would be sufficient to remove the alarm. Save. Then add the alarm back. However, this really should not be necessary since our app should be able to find the alarm regardless. I'll look in your ticket.
Jake Toodledo Admin	Posted Mar 16, 2015 in: ios6 device Score: 0 Jake (Admin) Posted: Mar 16, 2015 Score: 0 Sorry, our iOS app is only iOS7 and iOS 8 compatible at this point.
Jake Toodledo Admin	Posted Mar 16, 2015 in: TAG sort order changed/broken ??? Score: 0 Jake (Admin) Posted: Mar 16, 2015 Score: 0 Thanks for letting us know about this. An oversight that I will get corrected in the next few minutes.
Jake Toodledo Admin	Posted Mar 16, 2015 in: New Section: Habits Score: 0 Jake (Admin) Posted: Mar 16, 2015 Score: 0 Thanks for the suggestion. We do not comment on timeframes for implementation, but this is on our to-do list. Thanks
Jake Toodledo Admin	Posted Mar 14, 2015 in: Lists year field not working Score: 0 Jake (Admin) Posted: Mar 14, 2015 Score: 0 This should be working again now. Sorry for the inconvenience.
Jake Toodledo Admin	Posted Mar 14, 2015 in: Lists year field not working Score: 0 Jake (Admin) Posted: Mar 14, 2015 Score: 0 Yes, it looks like a change we made on Friday broke the ability to edit a date field in the List section. We'll get this fixed ASAP. Sorry about this.
Jake Toodledo Admin	Posted Mar 14, 2015 in: Task notes cut off? Score: 0 Jake (Admin) Posted: Mar 14, 2015 Score: 0 I am sorry that this is happening. Can you please tell us how long your note is? Maybe you could open a support ticket and give us some further information about your task's note. Task notes were meant for short notes. If you need to store lots of information, you might consider using the "Notes" section instead which can store much more information. We will look into this.
Jake Toodledo Admin	Posted Mar 14, 2015 in: Delete a Collaborator Score: 0 Jake (Admin) Posted: Mar 14, 2015 Score: 0 Select "Collaboration" from the Tools menu. Then click on your collaborator that you want to remove. Then uncheck all the checkboxes and press the save button.
Jake Toodledo Admin	Posted Mar 13, 2015 in: Task notes cut off? Score: 0 Jake (Admin) Posted: Mar 13, 2015 Score: 0 Unfortunately, there is no way to recover a note that was accidentally overwritten unless you have a backup that contains the old note. http://www.toodledo.com/tools/connect_backup.php I think what happened is that maybe when you were typing in a new entry, you accidentally selected some of the text and deleted it. I am sorry this happened.
Jake Toodledo Admin	Posted Mar 13, 2015 in: Toodledo Redesign Plans Score: 0 Jake (Admin) Posted: Mar 13, 2015 Score: 0 We are considering it. You mentioned "Locations". We have a dedicated field for that already that you may want to use.
Jake Toodledo Admin	Posted Mar 13, 2015 in: Task notes cut off? Score: 0 Jake (Admin) Posted: Mar 13, 2015 Score: 0 The task's note has the same limit (32,000 characters) that it has always had. http://www.toodledo.com/info/help.php#97 Are you seeing things stopped sooner than 32,000 character?
Jake Toodledo Admin	Posted Mar 13, 2015 in: ToodleDo Server Speed? Score: 0 Jake (Admin) Posted: Mar 13, 2015 Score: 0 The speed issues should mostly be resolved now and back to the way they were. We have more speed optimizations coming up soon.
Jake Toodledo Admin	Posted Mar 13, 2015 in: Logging in via a link from an email reminder: poor usability Score: 0 Jake (Admin) Posted: Mar 13, 2015 Score: 0 No, it's still on our todo list. Sorry.

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