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Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Mar 13, 2015
  • Score: 0
Thanks for the suggestion. You could look at the scrollbar on your browser. We will think about other ways to make this more obvious.
Jake

Toodledo Admin
Posted Mar 13, 2015 in: Collaboration issue
Score: 0
  • Jake (Admin)
  • Posted: Mar 13, 2015
  • Score: 0
Assume both people have Toodledo accounts

Joe: [email protected]
Sue: [email protected]

If Joe is trying to collaborate with Sue, then Joe needs to send the invitation to [email protected]
If Joe sends the invitation to [email protected] instead, it won't work.

Does that help?
Jake

Toodledo Admin
Posted Mar 13, 2015 in: ToodleDo Server Speed?
Score: 0
  • Jake (Admin)
  • Posted: Mar 13, 2015
  • Score: 0
We have identified a certain set of criteria that can cause the page to load very slowly and we are working on a fix right now.
Jake

Toodledo Admin
Posted Mar 12, 2015 in: Collaboration issue
Score: 0
  • Jake (Admin)
  • Posted: Mar 12, 2015
  • Score: 0
Please make sure you are sending the invitation to the same email address registered on the account. If you still have the problem, please open a support ticket so we can look at the problem in more details.
Jake

Toodledo Admin
Posted Mar 12, 2015 in: TAG sort order changed/broken ???
Score: 0
  • Jake (Admin)
  • Posted: Mar 12, 2015
  • Score: 0
Glad I was able to fix it for you.
Jake

Toodledo Admin
Posted Mar 12, 2015 in: ToodleDo Server Speed?
Score: 0
  • Jake (Admin)
  • Posted: Mar 12, 2015
  • Score: 0
I am also curious of other people are noticing Toodledo being slow. I am not experiencing issues.
Jake

Toodledo Admin
Posted Mar 12, 2015 in: TAG sort order changed/broken ???
Score: 0
  • Jake (Admin)
  • Posted: Mar 12, 2015
  • Score: 0
The sorting of "no tag" being incorrectly at the top will be fixed today too.
Jake

Toodledo Admin
Posted Mar 12, 2015 in: TAG sort order changed/broken ???
Score: 0
  • Jake (Admin)
  • Posted: Mar 12, 2015
  • Score: 0
A tag of "0" being grouped with "No tag" is a bug that has been there forever apparently. I have just found it and will get it fixed today.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Mar 12, 2015
  • Score: 0
Gmail gives a unique URL to each email. You can see it in the URL field in your browser when looking at the email in Gmail. I think Google calendar does the same thing with events. You could copy and paste these URLs into the note of the task.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Mar 12, 2015
  • Score: 0
Please make sure that you are looking at a list that should show the newly added task. There might be a filter blocking it. If it still doesn't show up, please check your email program and see if there is a way to send the email as "plain text" which is easier for Toodledo to understand. If that doesn't help, please create a support ticket so we can look into your particular details.
Jake

Toodledo Admin
Posted Mar 12, 2015 in: how to manage ongoing tasks, delegates
Score: 0
  • Jake (Admin)
  • Posted: Mar 12, 2015
  • Score: 0
1) You might look into updating your saved search to look at the "modification date" of the task. If the task was modified yesterday or older then it shows up. If you have modified it today, then it disappears until tomorrow. So, you would have to "touch" each task to make it go away for a day.

2) We do not currently have a way to delegate tasks to someone who is not a Toodledo user and have them get reminders for those tasks.
Jake

Toodledo Admin
Posted Mar 12, 2015 in: Tuesday Night Maintenance
Score: 0
  • Jake (Admin)
  • Posted: Mar 12, 2015
  • Score: 0
Part of the upgrade was to get our database to sort non-english characters properly so that alphabetically sorting would work correctly for people in other countries. As a side effect of this, if you were using symbols to trick Toodledo to sort things in certain ways, this may no longer work in the same way. What you can do is switch to using numbers instead, or experiment with other symbols to get the sorting the way you want it again. Sorry for the inconvenience.
Jake

Toodledo Admin
Posted Mar 11, 2015 in: Tuesday Night Maintenance
Score: 0
  • Jake (Admin)
  • Posted: Mar 11, 2015
  • Score: 0
The speed of the database does not really allow pages to load quicker. What it does is allow more pages by more customers to load at the same time. We are also planning to upgrade our web servers which will help with speed. There are also some things outside of our control (your internet connection, other applications you are running that are using the internet, etc) that could cause the page to load slower than typical.
Jake

Toodledo Admin
Posted Mar 11, 2015 in: Saved Searches
Score: 0
  • Jake (Admin)
  • Posted: Mar 11, 2015
  • Score: 0
Sorry, this isn't yet possible.

One thing you could do is put numbers like

100-Work
200-Personal

That way, if you decide you want something between, you will have room to add

150-Something Else
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Mar 11, 2015
  • Score: 0
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Jake

Toodledo Admin
Posted Mar 11, 2015 in: Collaboration with Non-Toodlers?
Score: 0
  • Jake (Admin)
  • Posted: Mar 11, 2015
  • Score: 0
Unfortunately, this isn't possible, but it is on our to-do list. However, we do not comment on timeframes for implementation.

Thanks
Jake

Toodledo Admin
Posted Mar 11, 2015 in: Feature Request: Shared Tasks
Score: 0
  • Jake (Admin)
  • Posted: Mar 11, 2015
  • Score: 0
Yes, you can have "Joint tasks" which appear in both people's list and can be edited by either person.
Jake

Toodledo Admin
Posted Mar 11, 2015 in: Android app timer
Score: 0
  • Jake (Admin)
  • Posted: Mar 11, 2015
  • Score: 0
We do not have a time frame in mind right now.
Jake

Toodledo Admin
Posted Mar 11, 2015 in: Tuesday Night Maintenance
Score: 0
  • Jake (Admin)
  • Posted: Mar 11, 2015
  • Score: 0
Over the past few weeks we have been secretly preparing to switch over to a new database. Our old database served us well for almost 3 years, but it was time to upgrade. We worked very hard to make sure that the switch was as seamless as possible. We tested the new database extensively over the past few weeks and with careful planning, we were able to do the entire maintenance with only about 10 minutes of downtime. And it was a success.

Well….99% a success. For about 30 minutes after the switch there was one minor issue that we didn't anticipate. For some people who sort large lists by importance, Toodledo was not displaying the correct results due to a quirk in how the new database was doing certain math functions. We quickly discovered the problem and corrected it so it's now working properly. 100% !

The new database is super fast and will give us a lot of room to grow in the future. In addition, it will enable us to do some new things that we couldn't do before. For example: In the near future it will be possible to put Emoji characters inside your tasks and notes, which was technically impossible with our old database. The new database also sorts non-english characters more accurately, so you may notice that right away if you use non-english characters.

Please let us know if you notice anything unusual.
Jake

Toodledo Admin
Posted Mar 11, 2015 in: TAG sort order changed/broken ???
Score: 0
  • Jake (Admin)
  • Posted: Mar 11, 2015
  • Score: 0
Yes, we have slightly changed the way tags are sorted to make it more accurate when using non english characters (Chinese, Japanese, etc), however in the process we may have accidentally changed how "no tag" is sorted. I will look into this first thing in the morning.
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