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Author	Message
Jake Toodledo Admin	Posted Jan 25, 2015 in: Android issues - alarm snooze and new tasks not appearing Score: 0 Jake (Admin) Posted: Jan 25, 2015 Score: 0 Can you please create a support ticket for this so that we can look into your account and see what the problem is? Thanks
Jake Toodledo Admin	Posted Jan 25, 2015 in: Using API v3.0 with Python Score: 0 Jake (Admin) Posted: Jan 25, 2015 Score: 0 Toodledo does not use basic authentication. We use OAuth, which is different. I am sure that there is a Python library for OAuth. Here is our documentation: http://api.toodledo.com/3/account/index.php
Jake Toodledo Admin	Posted Jan 23, 2015 in: Saved search = different results on laptop and on ipad mini app Score: 0 Jake (Admin) Posted: Jan 23, 2015 Score: 0 Check your subtask display options in the "show" menu and make sure its set the way you want them to be by default. We do play to bring indented subtasks to the iOS app in a future update.
Jake Toodledo Admin	Posted Jan 23, 2015 in: Android issues - alarm snooze and new tasks not appearing Score: 0 Jake (Admin) Posted: Jan 23, 2015 Score: 0 A snoozing alarm is on our todo list. The task's not appearing on the phone, but on the website probably means that a filter on the phone is hiding them. Try selecting "show" from the menu in the app and make sure the filters are set properly.
Jake Toodledo Admin	Posted Jan 23, 2015 in: Why is scheduler showing no tasks if there are tasks pending? Score: 0 Jake (Admin) Posted: Jan 23, 2015 Score: 0 Its hard to say without knowing more about your tasks. Its probably because the task are hidden for some other reason, like a future start-date or something. Try increasing the time available to 2 hours and see if some tasks show up. If they do, then maybe those tasks haven't been set for partial work.
Jake Toodledo Admin	Posted Jan 23, 2015 in: Repeating tasks should change/delete status automatically Score: 0 Jake (Admin) Posted: Jan 23, 2015 Score: 0 Thanks for the suggestion. We do not comment on timeframes for implementation, but this is on our to-do list. Thanks
Jake Toodledo Admin	Posted Jan 22, 2015 in: Tracking Tasks Failed Score: 0 Jake (Admin) Posted: Jan 22, 2015 Score: 0 You could set the "status" to "canceled" or you could tag the task with a tag of "failed".
Jake Toodledo Admin	Posted Jan 22, 2015 in: Indented subtasks and page refresh Score: 0 Jake (Admin) Posted: Jan 22, 2015 Score: 0 We will look into it and see what we can figure out.
Jake Toodledo Admin	Posted Jan 22, 2015 in: New Section: Habits Score: 0 Jake (Admin) Posted: Jan 22, 2015 Score: 0 We are working on the ability to fail a habit intentionally so that you can distinguish between failure and "forgot to log it" and also to remove it from your inbox. It is clear that a checkbox habit needs to have a fail state. Example: "Don't eat candy". If you eat a piece of candy you fail for the rest of the day. It isn't clear to me how you can fail at a rating or number habit. Can someone please provide a scenario where you could fail at either of these?
Jake Toodledo Admin	Posted Jan 21, 2015 in: Task and notes disappeared? Score: 0 Jake (Admin) Posted: Jan 21, 2015 Score: 0 Can you please create a support ticket for this so that we can look into your account and see what the problem is? Thanks
Jake Toodledo Admin	Posted Jan 21, 2015 in: Indented subtasks and page refresh Score: 0 Jake (Admin) Posted: Jan 21, 2015 Score: 0 What happens if you start with "show indented" and load the page that way. Does it look correct?
Jake Toodledo Admin	Posted Jan 21, 2015 in: reopen a support ticket Score: 0 Jake (Admin) Posted: Jan 21, 2015 Score: 0 I reopened your ticket.
Jake Toodledo Admin	Posted Jan 21, 2015 in: Independant Multiple browser tabs Score: 0 Jake (Admin) Posted: Jan 21, 2015 Score: 0 I think this is the intended behavior, at least for the two tabs on the same view (due-date). The reason is because Toodledo keeps track of what list you were last looking at within each view so that when you return to that view, it can show where you last where. For example, if you are looking at the "today" list and you go somewhere else and then return it should still show the "today" list. Since this is saved to the website whenever you refresh the tab in your browser, it will go to your most recently used list. Which I understand isnt what you want, but it is the designed behavior. A refresh on the folders list should not cause it to go the due-date section and I was not able to reproduce this issue. If you can reproduce this, then it is a bug.
Jake Toodledo Admin	Posted Jan 21, 2015 in: Indented subtasks and page refresh Score: 0 Jake (Admin) Posted: Jan 21, 2015 Score: 0 In what way is it behaving differently?
Jake Toodledo Admin	Posted Jan 21, 2015 in: Problem with search (iPhone and iPad) Score: 0 Jake (Admin) Posted: Jan 21, 2015 Score: 0 Can you please create a support ticket for this so that we can look into your account and see what the problem is? Thanks
Jake Toodledo Admin	Posted Jan 21, 2015 in: Habits not syncing from iPhone to website Score: 0 Jake (Admin) Posted: Jan 21, 2015 Score: 0 They are not on the same syncing cycle. The habits section syncs on its own automatically. Try switching into the habits section and then double tapping the habits tab at the bottom of the page. This triggers a manual sync. You should not need to do this normally. This message was edited Jan 21, 2015.
Jake Toodledo Admin	Posted Jan 21, 2015 in: Include note in email when sending a task from Toodledo Score: 0 Jake (Admin) Posted: Jan 21, 2015 Score: 0 Please refer to my answer in that old question. This is a fundamental constraint of web browsers and not something that Toodledo can control. Sorry.
Jake Toodledo Admin	Posted Jan 21, 2015 in: Indented subtasks and page refresh Score: 0 Jake (Admin) Posted: Jan 21, 2015 Score: 0 You can control how your subtasks are displayed by clicking the "Show" button and selecting the option that you want to be permanent when you refresh.
Jake Toodledo Admin	Posted Jan 21, 2015 in: Independant Multiple browser tabs Score: 0 Jake (Admin) Posted: Jan 21, 2015 Score: 0 Im not sure I understand what is happening. Can you give me a scenario that demonstrates the problem?
Jake Toodledo Admin	Posted Jan 21, 2015 in: Feature Request for Habits: Notes and Cumulative Goals Score: 0 Jake (Admin) Posted: Jan 21, 2015 Score: 0 Thanks for the suggestion. We do not comment on timeframes for implementation, but this is on our to-do list. Thanks

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