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Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 19, 2015
  • Score: 0
Our previous review by Apple took 32 days. We asked for an expedited review this time. We'll see. Hopefully soon. It would be nice if it was like Android or the web where bugs can be fixed in minutes instead of weeks, but unfortunately, these are the rules of the App Store.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 16, 2015
  • Score: 0
We've done a lot more than those two things for the Tasks section in the last 2 years :)

There are still a lot of things on our todo list and we hope to get to many of them this year.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 16, 2015
  • Score: 0
It is still on our todo list. I am sorry that I do not have an ETA at this time.
Jake

Toodledo Admin
Posted Jan 16, 2015 in: New Section: Habits
Score: 0
  • Jake (Admin)
  • Posted: Jan 16, 2015
  • Score: 0
Habits is in both our Android and IOS app. You can also access it from any mobile browser by going to habits.toodledo.com
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 16, 2015
  • Score: 0
We have already fixed this bug and submitted an update to Apple for review.

This bug is a display error with calculating which section a task is in when viewing a list. If you look at the task's details it will be correct. You can add/edit tasks and they will store their date correctly and sync correctly. The only thing that wrong is that they show up in the wrong section when viewing a list. Additionally, this bug only affects people in certain timezones at certain times of the day.

We have determined that this is a bug that crept in when we converted our app over to 64bit (an Apple requirement).

As soon as Apple approves our update, this fix will become available. In the meantime, please do not trust the due-date displayed when viewing a list. You can tap on a task to see it's true due-date. We are very sorry for any inconvenience this may cause.
Jake

Toodledo Admin
Posted Jan 16, 2015 in: Missing Outline
Score: 0
  • Jake (Admin)
  • Posted: Jan 16, 2015
  • Score: 0
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 16, 2015
  • Score: 0
Not at this time. Sorry. Its on our todo list
Jake

Toodledo Admin
Posted Jan 16, 2015 in: Google Calendar Timezone Issue
Score: 0
  • Jake (Admin)
  • Posted: Jan 16, 2015
  • Score: 0
We fixed this a few days ago. It might be that you have to remove the Toodledo calendar from Google and then add it back again to trigger it to update with the correct times.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 15, 2015
  • Score: 0
The app will always lag a bit behind the website because of the lengthly review process that app updates have to go through, but we'll get it in there as soon as we can.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 14, 2015
  • Score: 0
This bug will occur at different times during the day for different timezones because we were calculating timezones incorrectly. We have fixed the bug and submitted an update to Apple for review. As soon as Apple approves our update it will be available.
Jake

Toodledo Admin
Posted Jan 14, 2015 in: Due after date and Due after time
Score: 0
  • Jake (Admin)
  • Posted: Jan 14, 2015
  • Score: 0
Currently the "due time" is not used when calculating if a task has started or if it is a future task. Only the date is considered. So if a task is due today or starts today, it is due or started regardless of the actual time during that date when it is due or starts. This is something that is on our todo list to fix in a future update.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 14, 2015
  • Score: 0
A fix for the today/tomorrow timezone issue has been submitted to Apple for review. Hopefully, it will be approved soon.

We tested this last release a ton. More than we've ever tested any release before. Unfortunately, switching the phone into a different timezone was not something that was part of our test procedure so this bug was not encountered by us. In the future we will include timezone switching as part of our test procedure. We are very sorry for any inconvenience that this bug may have caused to anyone.
Jake

Toodledo Admin
Posted Jan 14, 2015 in: Start date and hotlist problem
Score: 0
  • Jake (Admin)
  • Posted: Jan 14, 2015
  • Score: 0
If your task starts in the future, the hotlist thinks that it isn't important yet because it hasn't started.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 14, 2015
  • Score: 0
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 14, 2015
  • Score: 0
Thanks for the bug report. We will investigate.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 14, 2015
  • Score: 0
Thanks for the suggestions. We do not comment on timeframes for implementation, but these are on our to-do list.

Thanks
Jake

Toodledo Admin
Posted Jan 14, 2015 in: Assigning tasks to a free account
Score: 0
  • Jake (Admin)
  • Posted: Jan 14, 2015
  • Score: 0
Your collaborator cannot be assigned tasks unless they are also a subscriber. Sorry. The only thing a free user can do with regard to collaboration is view the list of a subscriber.
Jake

Toodledo Admin
Posted Jan 14, 2015 in: Start date and hotlist problem
Score: 0
  • Jake (Admin)
  • Posted: Jan 14, 2015
  • Score: 0
If the start-date is in the future, it will never appear on your hotlist because it hasn't started yet.

http://www.toodledo.com/info/help.php#1
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 14, 2015
  • Score: 0
We have been able to reproduce the bug and we are working on a fix ASAP. It appears to only be a display error with calculating which section a task is in when viewing a list. If you look at the task's details it will be correct. You can add/edit tasks and they will store their date correctly and sync correctly. The only thing that appears to be wrong is that they show up in the wrong section when viewing a list. Additionally, this bug only affects people in certain timezones at certain times of the day.

We have determined that this is a bug that crept in when we converted our app over to 64bit (an Apple requirement).

We will get a fix out as soon as possible. In the meantime, please do not trust the due-date displayed when viewing a list. You can tap on a task to see it's true due-date. We are very sorry for any inconvenience this may cause.
Jake

Toodledo Admin
Posted Jan 14, 2015 in: All To Do items listed one day behind
Score: 0
  • Jake (Admin)
  • Posted: Jan 14, 2015
  • Score: 0
We have been able to reproduce the bug and we are working on a fix ASAP. It appears to only be a display error with calculating which section a task is in when viewing a list. If you look at the task's details it will be correct. You can add/edit tasks and they will store their date correctly and sync correctly. The only thing that appears to be wrong is that they show up in the wrong section when viewing a list. Additionally, this bug only affects people in certain timezones at certain times of the day.

We have determined that this is a bug that crept in when we converted our app over to 64bit (an Apple requirement).

We will get a fix out as soon as possible. In the meantime, please do not trust the due-date displayed when viewing a list. You can tap on a task to see it's true due-date. We are very sorry for any inconvenience this may cause.
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