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Jake

Toodledo Admin
Posted Aug 19, 2014 in: Due dates in Mac Menu Bar App
Score: 0
  • Jake (Admin)
  • Posted: Aug 19, 2014
  • Score: 0
Thanks for the info. We'll look into it with a timezone of +0
Jake

Toodledo Admin
Posted Aug 15, 2014 in: Due dates in Mac Menu Bar App
Score: 0
  • Jake (Admin)
  • Posted: Aug 15, 2014
  • Score: 0
This is a bug that a few people have reported, but we have not yet been able to reproduce the problem or figure out what is causing it. Can you please tell us what your timezone is? Can you please try clicking "Tasks" in the upper left corner. Then tap "Settings" and then "Storage" and then "Reset Browser". That may help.
Jake

Toodledo Admin
Posted Aug 14, 2014 in: Detail about repeating tasks
Score: 0
  • Jake (Admin)
  • Posted: Aug 14, 2014
  • Score: 0
1) Server
2) removed by server
3) steps 1 and 2 will not happen until client goes online
4) It varies: http://www.toodledo.com/info/subtasks.php
5) http://www.toodledo.com/info/subtasks.php
6) http://www.toodledo.com/info/subtasks.php
7) subtasks will not get rewound to the previous state. This is on our todo list
Jake

Toodledo Admin
Posted Aug 14, 2014 in: Notes Search isn't very useful
Score: 0
  • Jake (Admin)
  • Posted: Aug 14, 2014
  • Score: 0
Thanks for your feedback. We are working hard to add functionality to all parts of Toodledo, including notes, lists and outlines. I am sorry that we are unable to add functionality faster, but we are a small team and we are working as hard as we can.

You can use Toodledo's search to find the Note that you want and then you can use the browser's search to find the keyword inside that note. So, its possible to do what you want, it just takes a few extra keystrokes. We plan to overhaul the notes section soon, and this will likely be an included feature.
Jake

Toodledo Admin
Posted Aug 14, 2014 in: Toodledo Android App
Score: 0
  • Jake (Admin)
  • Posted: Aug 14, 2014
  • Score: 0
Thanks for the feedback. We are working hard to implement improvements to Toodledo, including improvements to subtasks.

Thanks
Jake

Toodledo Admin
Posted Aug 13, 2014 in: Attachments
Score: 0
  • Jake (Admin)
  • Posted: Aug 13, 2014
  • Score: 0
You are correct with how it works. Each time you want to view the file you must download it to your computer and then view it there. Toodledo does not have an online viewer yet.

If there is a file that you are viewing frequently, it is probably better to just keep it on your computer and access it there to avoid cluttering up your downloads folder.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Aug 13, 2014
  • Score: 0
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Jake

Toodledo Admin
Posted Aug 12, 2014 in: Attachments
Score: 0
  • Jake (Admin)
  • Posted: Aug 12, 2014
  • Score: 0
Toodledo stores the file for you when you upload it and attach it to a task. You can delete the original file if you want. Whenever you want to view the file, you download it to your computer and open it. When you are done viewing it, you can delete it. Toodledo will keep it's copy.

If you only use 1 computer, then this may not be a big improvement for you, but if you use multiple computers or collaborate with other people, it can be very convenient for Toodledo to store the file and allow you to download it to any computer you or a collaborator happen to be on.
Jake

Toodledo Admin
Posted Aug 12, 2014 in: Recurring Tasks in Mac Menu Bar App
Score: 0
  • Jake (Admin)
  • Posted: Aug 12, 2014
  • Score: 0
Unfortunately, this isn't possible, but it is on our to-do list. However, we do not comment on timeframes for implementation.

Thanks
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Aug 12, 2014
  • Score: 0
Can you please check your settings and make sure that your timezone is correct. If it isn't, Toodledo doesn't know when it is tomorrow for you and may delay the repetition of optional tasks by up to 24 hours.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Aug 12, 2014
  • Score: 0
Yes, this is possible. Which email address you use for Toodledo doesn't affect how you can integrate Toodledo with Google Calendar or iCal.
Jake

Toodledo Admin
Posted Aug 12, 2014 in: Print a list of my folders
Score: 0
  • Jake (Admin)
  • Posted: Aug 12, 2014
  • Score: 0
You could select "Folders" from the Organize menu at the top of the page and print that page. Will that work?
Jake

Toodledo Admin
Posted Aug 12, 2014 in: Attachments
Score: 0
  • Jake (Admin)
  • Posted: Aug 12, 2014
  • Score: 0
You cannot view attachments on Toodledo. Toodledo only stores them. To view an attachment you need to download it to your computer and then view it there.
Jake

Toodledo Admin
Posted Aug 12, 2014 in: Can Toodledo sync tasks from EmClient?
Score: 0
  • Jake (Admin)
  • Posted: Aug 12, 2014
  • Score: 0
I am not sure. You would need a 3rd party tool to sync with Em Client. You can check our Tools section to see if this exists.
Jake

Toodledo Admin
Posted Aug 12, 2014 in: Wrong folder
Score: 0
  • Jake (Admin)
  • Posted: Aug 12, 2014
  • Score: 0
If you view your subtasks inside their parent (indented) then everything will appear inside the parent's folder. If you click the "show" button in the toolbar and switch to viewing subtasks "inline" then you will see each subtask in the proper folder.
Jake

Toodledo Admin
Posted Aug 12, 2014 in: Error: Failed to authenticate
Score: 0
  • Jake (Admin)
  • Posted: Aug 12, 2014
  • Score: 0
You could try that. If that doesn't work, please contact ToodleTask, since we cannot provide support for 3rd party products.
Jake

Toodledo Admin
Posted Aug 12, 2014 in: Toodledo iOS update for iOS 7
Score: 0
  • Jake (Admin)
  • Posted: Aug 12, 2014
  • Score: 0
Yes, this is on our todo list.
Jake

Toodledo Admin
Posted Aug 10, 2014 in: Outline to Tasks
Score: 0
  • Jake (Admin)
  • Posted: Aug 10, 2014
  • Score: 0
This isn't currently possible in an easy way. You would need to copy and paste the outline items that you want turned into tasks into the tasks section. An alternative is to attach that outline to a task and then just use the outline to manage those project tasks.
Jake

Toodledo Admin
Posted Aug 10, 2014 in: Tasks being auto-repeated
Score: 0
  • Jake (Admin)
  • Posted: Aug 10, 2014
  • Score: 0
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Jake

Toodledo Admin
Posted Aug 09, 2014 in: Always 2-step authentication error
Score: 0
  • Jake (Admin)
  • Posted: Aug 09, 2014
  • Score: 0
It is possible that your phone's clock is out of sync with network time, so the time based codes are not matching up. See if you can set your phone to sync its time with network time.
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