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Search results for "Posted by PamelaH"
| Author | Message |
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PamelaH |
Posted Dec 21, 2022 in: Can't select priority for Hotlist
Score: 0
Hi -
You might have to enable the "priority" field in your account settings: https://www.toodledo.com/account_edit.php?edit=8 Is it enabled already? |
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PamelaH |
Posted Dec 15, 2022 in: When selecting edit mode in Notes, the page goes to the top.
Score: 0
Hi -
Thanks for the message! Is this is one of the mobile apps or the browser where this happens? |
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PamelaH |
Posted Dec 15, 2022 in: New Task Format Stuck on Loading
Score: 1
Hi Steve -
We haven't heard this from anyone else -- can you try logging out and back in and see if that helps? If not, please send us a support ticket so we can help out further. https://www.toodledo.com/info/ticket.php Thanks! -Pamela |
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PamelaH |
Posted Dec 15, 2022 in: Overdue tasks just disappeared?
Score: 0
Hi! We're so sorry to hear this happened to you!
Can you send us a support ticket so we can get more details and help you recover them? https://www.toodledo.com/info/ticket.php Thanks! |
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PamelaH |
Posted Dec 06, 2022 in: Default folder setting for subtasks
Score: 0
Thanks for the message! Is this for the new app that you are referring to?
If so this is something on our todo list for subtasks to take on the same attributes as the parent task. Is that what you are looking for? |
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PamelaH |
Sorry, unfortunately we don't have this feature yet!
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PamelaH |
Unfortunately, we don't have a way to do this -- however, have you tried using the "new" tasks page? It should be much faster for large tasks lists.
You can access it at https://tasks.toodledo.com (rather than the "Original"page at https://www.toodledo.com/tasks) and configure it to be your default i your settings here: https://www.toodledo.com/account_edit.php?edit=7 |
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PamelaH |
Posted Dec 06, 2022 in: Bug in Android: Edit a note --> vertical line spacing deleted
Score: 0
Thanks for reporting -- we will have a fix for this in the next released.
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PamelaH |
Posted Nov 14, 2022 in: Missing features in ios mobile version
Score: 0
Thanks for letting us know! These are on our list to fix -- in the meantime, the defaults and fields are both taken from your account settings on the website.
Edit fields here: https://www.toodledo.com/account_edit.php?edit=8 and new task defaults here: https://www.toodledo.com/account_edit.php?edit=18 We do plan to make these editable from the app (and be able to either sync with the web or have separate mobile settings), but maybe this current workaround will help you. |
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PamelaH |
Posted Nov 11, 2022 in: My iPhone app list of tasks is all scrunched up and overlapping
Score: 0
Hi Scott -
This should be fixed in the latest build. Can you let us know if you still experience issues? |
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PamelaH |
Posted Nov 01, 2022 in: Just lost all tasks in a specific folder
Score: 0
Posted by BScCollateral:
All the tasks in a folder were deleted without my touching them. All those tasks were imported via CSV. There. You can view and restore your deleted tasks from here https://www.toodledo.com/delete_log.php. This should also tell you how they were deleted. Please send us a support ticket so we can look into your account and see what happened https://www.toodledo.com/info/ticket.php |
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PamelaH |
If it is a shared task, you will get a notification, but we don't have notifications for other scenarios.
Would be interested to hear your use case here for what you want to accomplish. (You can either post here or file a support ticket https://www.toodledo.com/info/ticket.php) Thanks! |
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PamelaH |
Posted Oct 31, 2022 in: Hotlist Setting On Next Gen App - Where Is it?
Score: 0
The new app currently syncs your hotlist settings from the website (except if you have a custom search, that isn't yet implemented).
Eventually we will allow you to edit the hotlist from the app, but that's not there yet. |
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PamelaH |
Posted Oct 31, 2022 in: HELP! 927 tasks now due today; Restore doesn't work!
Score: 0
Hi Nikki -
Thanks for your post and we are so sorry to hear about this! Can you send us a support ticket so we can check your backup for why it's not working as intended? https://www.toodledo.com/info/ticket.php We also would like to look into Part II (the bug that caused this) -- what browser are you using, and are you on the "old" tasks page or the "new" one (what does the URL in your browser say)? Please send a support ticket for this too so we can get it routed to the team. |
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PamelaH |
Hi Toby -
Can you send us a support ticket with more details on this part: My concern is that I have multiple devices which sync with Toodledo and it takes one problem on one of them and all data can be lost at worst or at best one task to be missed; this has happened a couple of times now. I'm not sure I understand this part and would like to make sure you aren't losing data! Kind regards -Pamela This message was edited Oct 04, 2022. |
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PamelaH |
Posted Sep 19, 2022 in: iPhone app no longer opens into a Task to show/edit the content
Score: 0
Hi Ben -
Can you send us a support ticket https://www.toodledo.com/info/ticket.php so we can look into your account? This isn't an issue that we are aware of so would need more details. Thanks! -Pamela |
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PamelaH |
Posted Sep 15, 2022 in: Tasks being deleted NOT BY ME
Score: 0
On your deleted tasks page, it should tell you how the task got deleted https://www.toodledo.com/delete_log.php
It could be from a 3rd party app, or the task was an optional task, or that a completed task was auto-deleted from being too old (see settings here: https://www.toodledo.com/account_edit.php?edit=12) What does the "method" column say in your deleted task list? |
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PamelaH |
Posted Sep 14, 2022 in: Early Sneak Peek into Next Generation *iOS/Android App* Betas
Score: 0
Hi -
Notes is currently being beta tested -- if you install the app via TestFlight you should see your notes there. Not all features are there yet, but would love to hear your feedback to help us prioritize our efforts. |
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PamelaH |
Posted Sep 14, 2022 in: How to default sync of iOS Reminders to "Top" priority vs. "Low"
Score: 0
The new task will take the priority from the iOS reminders app. Unfortunately, there isn't a way to override the priority in the Toodledo app.
However, if you set the default in the Toodledo app (not on the website), it should use those defaults (so you could use a default folder, due date, etc. for tasks added from your iOS app). |
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PamelaH |
Hi -
You are right, this does seem to be a bug. If you don't have a time or if the time is 12:01 then it should not hide when you have the task filter on. Would you mind filing a bug report on this so we can fix it? Thanks! -Pamela |