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Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: May 13, 2013
  • Score: 0
You can control this by using the "Hidden" option in the "Show" menu above your list.
Jake

Toodledo Admin
Posted May 13, 2013 in: Iphone Sync problems
Score: 0
  • Jake (Admin)
  • Posted: May 13, 2013
  • Score: 0
Force quitting an app will not delete the information inside. Only deleting the app will delete the information inside.
Jake

Toodledo Admin
Posted May 13, 2013 in: Enterprise capabilities?
Score: 0
  • Jake (Admin)
  • Posted: May 13, 2013
  • Score: 0
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Jake

Toodledo Admin
Posted May 13, 2013 in: File availability in mobil and IOS apps
Score: 0
  • Jake (Admin)
  • Posted: May 13, 2013
  • Score: 0
It is still on the roadmap. Our priority now is to make our app stable and bug free before we add any more complicated features.
Jake

Toodledo Admin
Posted May 13, 2013 in: Iphone Sync problems
Score: 0
  • Jake (Admin)
  • Posted: May 13, 2013
  • Score: 0
I apologize for the inconvenience. We are aware of this issue and have
it fixed. The fix will be in the next release of Toodledo. In the mean
time this may help:

1) Press the home button to return to the home screen.
2) Double tap the home button to bring up the multi-tasking dock.
3) Tap and hold on the Toodledo icon until it starts to jiggle.
4) Tap the red - symbol in the upper left corner of the Toodledo icon
to force quit the app.
5) Relaunch Toodledo
6) Enter your password in the Sync Settings page and press save.
Jake

Toodledo Admin
Posted May 11, 2013 in: Ipad sync question
Score: 0
  • Jake (Admin)
  • Posted: May 11, 2013
  • Score: 0
Yes, the website syncs information to the iPad and vice versa. Here is how to setup syncing: http://www.toodledo.com/info/help.php?sel=101
Jake

Toodledo Admin
Posted May 10, 2013 in: CVS export - Missing data
Score: 0
  • Jake (Admin)
  • Posted: May 10, 2013
  • Score: 0
We will put this on our to-do list to add to our XML file format.
Jake

Toodledo Admin
Posted May 10, 2013 in: You didn't send any tasks to add/edit
Score: 0
  • Jake (Admin)
  • Posted: May 10, 2013
  • Score: 0
I think we may have found the problem and fixed it. There was a small configuration issue on one of our 6 web servers, which would explain why it was hard to reproduce. The problem was with the treatment of the backslash character inside your nested json array inside the meta field.

Please let us know if you continue to have this error.
Jake

Toodledo Admin
Posted May 10, 2013 in: You didn't send any tasks to add/edit
Score: 0
  • Jake (Admin)
  • Posted: May 10, 2013
  • Score: 0
We have not changed our API in quite some time. This error happens when the "tasks" parameter that you post to our api is empty or is invalid json. We did recently updated the version of PHP that we use, and this may have resulted in our json parser being more strict with regard to malformed json. I will look into this. Maybe you can also investigate on your end.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: May 09, 2013
  • Score: 0
You must have a virus or maleware installed on your computer.
Jake

Toodledo Admin
Posted May 09, 2013 in: Sync Limits
Score: 0
  • Jake (Admin)
  • Posted: May 09, 2013
  • Score: 0
There are some limits to how frequently a 3rd party app can sync, but it depends on how the 3rd party app is syncing, so you will need to ask the company that makes your app what the limits are.
Jake

Toodledo Admin
Posted May 09, 2013 in: iOS App Version 3.0.5
Score: 0
  • Jake (Admin)
  • Posted: May 09, 2013
  • Score: 0
It appears that there is a strange upgrade bug that we never encountered in testing. Im not sure yet why the app thinks the password is incorrect, but we are investigating. In the meantime, this should solve the problem:

1) Press the home button to return to the home screen.
2) Double tap the home button to bring up the multi-tasking dock.
3) Tap and hold on the Toodledo icon until it starts to jiggle.
4) Tap the red - symbol in the upper left corner of the Toodledo icon to force quit the app.
5) Relaunch Toodledo
6) Enter your password in the Sync Settings page and press save.

Very sorry for the inconvenience. I know that our iOS app is a disappointment to many people, myself included. Last week, I hired another iOS developer to help us fix things, so it should get better.
Jake

Toodledo Admin
Posted May 08, 2013 in: TD been wonky since yesterday
Score: 0
  • Jake (Admin)
  • Posted: May 08, 2013
  • Score: 0
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Jake

Toodledo Admin
Posted May 08, 2013 in: Add Task Button Disappears on iPad
Score: 0
  • Jake (Admin)
  • Posted: May 08, 2013
  • Score: 0
This bug should be fixed in the 3.0.5 version that was just released.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: May 08, 2013
  • Score: 0
I am not aware of an app that can sync only specific folders or tags with Toodledo.
Jake

Toodledo Admin
Posted May 08, 2013 in: Hot list and email are not the same
Score: 0
  • Jake (Admin)
  • Posted: May 08, 2013
  • Score: 0
They are probably on your hotlist, but hidden with one of your filters. The email does not apply any filters when being sent out.
Jake

Toodledo Admin
Posted May 08, 2013 in: Mobile version not syncing on iOS
Score: 0
  • Jake (Admin)
  • Posted: May 08, 2013
  • Score: 0
I do not know why this is happening. I just tested this on both an iPhone 5 and iPad 3 and it was syncing correctly. Im not sure if that is because they are newer devices, or if it is something else.
Jake

Toodledo Admin
Posted May 08, 2013 in: iOS App Version 3.0.5
Score: 0
  • Jake (Admin)
  • Posted: May 08, 2013
  • Score: 0
Our iOS app has been updated to version 3.0.5. It includes:

* Fixed an issue where the Notes section was sometimes not syncing correctly.
* Adjusted font sizes based on continued feedback from our users.
* Editing Goals and Locations in landscape orientation will work now
* Fixed some errors with the "Start Page" feature working with the Notebook section
* Fixed a bug where the height of a task's note was sometimes too short causing the last line to be hidden.
* Fixed a bug were tapping on a subtask and then on it's parent and then editing the parent's note would not work.
* Fixed a bug where the "Add Task" button could disappear on iPad's running iOS 5.
* Fixed a bug where the date picker was not remembering your preference (calendar or wheels) on iPad.
* Fixed a bug where the "No Tag" filter was not checked when enabled
* Fixed crash when using a filter in landscape on iOS 5 on the iPhone.

More updates on the way soon.

App Store

If Toodledo helps you be more productive, please consider giving us a rating/review in the iTunes App Store. Even if you have rated us before, you can rate us again with each new update that we release. It really does help us to have good ratings.
Jake

Toodledo Admin
Posted May 06, 2013 in: IE10 error
Score: 0
  • Jake (Admin)
  • Posted: May 06, 2013
  • Score: 0
We have not been able to reproduce this error, so our current hypothesis is that it has something to do with your network configuration. Perhaps you have a faulty firewall or router that is causing the internet connection to be flakey. This would explain why only 3 people are having the problem right now. We will keep investigating, however.
Jake

Toodledo Admin
Posted May 06, 2013 in: Performance graphic of task completion
Score: 0
  • Jake (Admin)
  • Posted: May 06, 2013
  • Score: 0
Yes, you could get this data from the API and make your own graph. You should also be able to get this data from the XML export tool in our Tools section.
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