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Author	Message
Jake Toodledo Admin	Posted Nov 03, 2011 in: history versus retention Score: 0 Jake (Admin) Posted: Nov 03, 2011 Score: 0 yes
Jake Toodledo Admin	Posted Nov 03, 2011 in: subscriptions Score: 0 Jake (Admin) Posted: Nov 03, 2011 Score: 0 Yes, I agree.
Jake Toodledo Admin	Posted Nov 03, 2011 in: Notebook - Bold text and bullets Score: 0 Jake (Admin) Posted: Nov 03, 2011 Score: 0 This is on our to-do list, but it is our policy to not comment on our roadmap or delivery dates for future feature improvements.
Jake Toodledo Admin	Posted Nov 03, 2011 in: iOS third party tools Score: 0 Jake (Admin) Posted: Nov 03, 2011 Score: 0 We already support the retina display. We do have plans for improving subtasks.
Jake Toodledo Admin	Posted Nov 03, 2011 in: Quickest Way to Enter Tasks/App Launcher (MAC)? Score: 0 Jake (Admin) Posted: Nov 03, 2011 Score: 0 There is a tool called click.to that works well for some people. Also, another one called Active Words does a similar thing. http://www.toodledo.com/tools/directory.php
Jake Toodledo Admin	Posted Nov 03, 2011 in: All data gone!! Score: 0 Jake (Admin) Posted: Nov 03, 2011 Score: 0 Yes, it is a good idea to backup your data before trying out a 3rd party app. It sounds like you did the backup after the data was deleted, which obviously didn't work. I am glad that you had an older backup that was usable. Please contact Pocket Informant to tell them about the problem so that they can fix it. This message was edited Nov 03, 2011.
Jake Toodledo Admin	Posted Nov 03, 2011 in: A Bug and a request Score: 0 Jake (Admin) Posted: Nov 03, 2011 Score: 0 You can try subscribing to the "events only" calendar which will omit tasks without a date
Jake Toodledo Admin	Posted Nov 03, 2011 in: subscriptions Score: 0 Jake (Admin) Posted: Nov 03, 2011 Score: 0 We do not currently have an auto renewal, but this has been on our to-do list for awhile. In the meantime, we do send out several email reminders, and you can also create a Toodledo task to remind you if you want. If you miss a renewal, your older completed tasks are vulnerable. They may be deleted if our clean up program runs before you renew. If you are concerned about this happening, its best to just renew early.
Jake Toodledo Admin	Posted Nov 03, 2011 in: history versus retention Score: 0 Jake (Admin) Posted: Nov 03, 2011 Score: 0 Retention means how long we keep the task before automatically deleting it. If you have a free account you can only view the last week of this, but the data is still there in case you upgrade to a Pro account, then you can view the entire history.
Jake Toodledo Admin	Posted Nov 03, 2011 in: multiple accounts Score: 0 Jake (Admin) Posted: Nov 03, 2011 Score: 0 Toodledo (like almost all websites) uses cookies to store your login information in your browser. A cookie persists across all tabs that are open, so only 1 account can be signed in at a time in a single browser. You will need to use multiple browsers if you really need to this. For security reasons, it is not possible to put the login credentials inside the url and login automatically via bookmark.
Jake Toodledo Admin	Posted Nov 03, 2011 in: Include note in an email when sending a task Score: 0 Jake (Admin) Posted: Nov 03, 2011 Score: 0 When you send a task via email from Toodledo, there is only a limited amount of information that we can transfer to your email program, due to the way that the internet was designed. So, we can't include the note because of space constraints. We plan to address this in the future by having email sent from the website instead of opening in your default email program.
Jake Toodledo Admin	Posted Nov 03, 2011 in: Bug? when edit Task Score: 0 Jake (Admin) Posted: Nov 03, 2011 Score: 0 Thanks for the bug report. We will get this fixed. In the meantime, you'll need to send one extra field to edit, like setting the priority to itself.
Jake Toodledo Admin	Posted Nov 02, 2011 in: Grab bag of updates Score: 2 Jake (Admin) Posted: Nov 02, 2011 Score: 2 If you create a search that matches everything (like title contains [leave blank]) and then scroll to the bottom it will tell you the total number.
Jake Toodledo Admin	Posted Nov 02, 2011 in: multiple accounts Score: 0 Jake (Admin) Posted: Nov 02, 2011 Score: 0 Only one user can be signed in at a time in one web browser. You cannot have two different users signed in on different tabs. I don't know what you mean by "browser command line params"
Jake Toodledo Admin	Posted Nov 02, 2011 in: A Bug and a request Score: 0 Jake (Admin) Posted: Nov 02, 2011 Score: 0 1) Make sure that your timezone is set correctly in your account settings. Also, if you leave the web browser open over night, it will still think that it is yesterday, so you just need to reload the page once each morning. 2) Im not sure what you mean by "Diary". You can use tag and context filters to hide tasks. Will that work?
Jake Toodledo Admin	Posted Nov 02, 2011 in: Grab bag of updates Score: 3 Jake (Admin) Posted: Nov 02, 2011 Score: 3 Today we are making a few small changes and improvements. 1) In your account settings, at the bottom of the page, there is now a tool that will allow you to quickly delete old completed tasks from your account. This is similar to the account setting that automatically deletes old completed tasks, but it allows you to do it manually if you like to do this. If you have lots of old completed tasks in your account, it can cause the website to behave slowly for you, so cleaning them out periodically can be beneficial. If you want to retain a copy of old completed tasks for your records, you can use any of our export tools to download a copy to your computer for archival. 2) The counter at the bottom of the lists that shows the number of tasks hidden by filters will now be more accurate when using subtasks. 3) In the notebook section, when you are viewing a folder and add a new page, that page will default to being in the folder you were viewing instead of "no folder". 4) Toodledo starts to perform poorly for you when you have lots of tasks in your account. For example, if you have 2,000 tasks in your list, there could be several megabytes of data that needs to be transmitted to your web browser every time you view the list. Depending on your internet connection and computer memory/speed, this could take a minute to load and may even cause your browser to freeze. Similarly: searching, sorting and filtering all slow down when you have lots of data to dig through. So, we are now strictly enforcing the 20,000 task and 10,000 notebook limits which were only loosely enforced before. We are also limiting the main "All Tasks" list to displaying 2,000 tasks at a time. More than this, and it just gets too slow to function properly in most web browsers. Any list that has fewer than 2,000 tasks to display will be unaffected. If you really need the ability to display more than 2,000 tasks at once, you can make a Saved Search for all of your tasks and it will still display all of them beyond 2,000 if thats what you really want. There are not many people with more than 2,000 tasks so we don't think that this will cause much of a problem. 5) When adding or editing a task fails for some reason (like hitting the 20,000 limit), Toodledo will now present a error message with a useful description of what happened. 6) With reference to the Halloween server crash, we have put a number of safety checks and monitoring algorithms in place to help prevent this from happening again. This message was edited Nov 02, 2011.
Jake Toodledo Admin	Posted Nov 01, 2011 in: Toodledo and iOS5 Score: 0 Jake (Admin) Posted: Nov 01, 2011 Score: 0 Can you please create a support ticket for this so that we can look into your account and see what the problem is? Thanks
Jake Toodledo Admin	Posted Nov 01, 2011 in: Siri and Toodledo Score: 0 Jake (Admin) Posted: Nov 01, 2011 Score: 0 You are right, I don't have a 4S yet. Thanks for the correction.
Jake Toodledo Admin	Posted Nov 01, 2011 in: Alerts not working on iPhone with iOS5 Score: 0 Jake (Admin) Posted: Nov 01, 2011 Score: 0 Here are some troubleshooting steps for iOS5 alarms: http://www.toodledo.com/info/help.php?sel=137
Jake Toodledo Admin	Posted Nov 01, 2011 in: Some unexpected downtime Score: 3 Jake (Admin) Posted: Nov 01, 2011 Score: 3 The problem was that a spam-bot found its way into Toodledo and was adding thousands of tasks per minute to hundreds of fake Toodledo accounts. Why? I don't know. This was compounded by the fact that we had an improperly sized hard drive partition which ran out of space due to the extra task data, which crashed our database. We quickly fixed the hard drive/database problem and then spent the rest of the night putting better monitoring and limits in place. The 20,000 task/account limit that we have advertised forever is now a hard limit. Before today, it was not strictly enforced. Also, if your account has over 40,000 tasks, it has been locked and you will need to contact us to get back into it. I don't think any real person has this many tasks. Also, the "add multiple tasks" form has been restricted to 100 tasks at a time, down from 500. This may be a temporary change. I don't know yet. Everything is back to normal and we are working to put better protections in place to prevent this from happening again in the future. This message was edited Nov 01, 2011.

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