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Author	Message
Jake Toodledo Admin	Posted May 22, 2018 in: Tasks disappearing depending on pc and layout Score: 0 Jake (Admin) Posted: May 22, 2018 Score: 0 The new layout behaves like an app. It syncs with the database in the background, so its possible that you just needed to wait a minute for the sync to finish and for the tasks to appear. We are working to make this faster and more reliable. If you notice a problem, you can try clearing your browser's cache and reloading the page which will cause the new layout to immediately download a new fresh copy from the database.
Jake Toodledo Admin	Posted May 17, 2018 in: Paying for subscription Score: 0 Jake (Admin) Posted: May 17, 2018 Score: 0 If you or anyone else experiences this problem again, please send us a screenshot of the error.
Jake Toodledo Admin	Posted May 16, 2018 in: Changing time for changeover of days Score: 0 Jake (Admin) Posted: May 16, 2018 Score: 0 Today becomes yesterday at midnight based on the timezone you have set in your account settings. If you wanted to, you could go into your account settings and set a fake timezone so that Toodledo switches days at your 2am. But this may affect your alarms as well.
Jake Toodledo Admin	Posted May 15, 2018 in: Public Sharing Not Working? Score: 0 Jake (Admin) Posted: May 15, 2018 Score: 0 Can you please create a support ticket for this so that we can look into your account and see what the problem is? Thanks
Jake Toodledo Admin	Posted May 11, 2018 in: Allowing cross origin request Score: 0 Jake (Admin) Posted: May 11, 2018 Score: 0 I'll look into this. Thanks for the suggestion.
Jake Toodledo Admin	Posted May 11, 2018 in: Android Notification - mark complete from notification itself? Score: 0 Jake (Admin) Posted: May 11, 2018 Score: 0 Thanks for the suggestion. We do not comment on timeframes for implementation, but this is on our to-do list. Thanks
Jake Toodledo Admin	Posted May 10, 2018 in: Incorrect display of task icons in Chrome Score: 0 Jake (Admin) Posted: May 10, 2018 Score: 0 Try clearing your cache and trying again. I was not able to reproduce this problem, so it might be a temporary thing.
Jake Toodledo Admin	Posted May 10, 2018 in: Tip for Android out of sync with Web Score: 0 Jake (Admin) Posted: May 10, 2018 Score: 0 Thanks for the this discovery. It may be the problem that some people are having. I agree that it would be better if the status filer was hidden and not applied if you have the status field disabled. This is the way the website works, and we should get the android app to function the same way. I'll bump up the priority of this.
Jake Toodledo Admin	Posted May 10, 2018 in: Adding tasks via email - why isn't @context working? Score: 0 Jake (Admin) Posted: May 10, 2018 Score: 0 A lot of people put the @ symbol as the first character of their context name. If you do this, then you would need to send an email with two @s since the first @ tells Toodledo its a context and the second @ is part of the name of your context. Call Jim @phone looks for a context named "phone". Call Jim @@phone looks for a context named "@phone".
Jake Toodledo Admin	Posted May 10, 2018 in: Any way to set reminders for specific dates? Score: 0 Jake (Admin) Posted: May 10, 2018 Score: 0 This isnt currently possible. You could put the due-date to be the 24th with a note that its actually due on the 30th, but I know thats not ideal.
Jake Toodledo Admin	Posted May 10, 2018 in: Compliance with General Data Protection Regulations (GDPR) Score: 0 Jake (Admin) Posted: May 10, 2018 Score: 0 We dont secretly collect personal information about our users, our emails are opt-in, and you can delete your data from Toodledo whenever you want. These are the main parts of GDPR as far as I understand it, so we were already in compliance.
Jake Toodledo Admin	Posted May 09, 2018 in: Toodledo 2017 - The Year in Review Score: 0 Jake (Admin) Posted: May 09, 2018 Score: 0 We are continuing to invest the majority of our efforts towards the new Tasks section that we released last year and are continuing to improve.
Jake Toodledo Admin	Posted May 08, 2018 in: Sync problem (iPad, iPhone, Web) Score: 0 Jake (Admin) Posted: May 08, 2018 Score: 0 We have not been able to reproduce the syncing bug that people are reporting, so we need more information from the people who are experiencing this bug. This is why we are asking people to create support tickets, so we can have a one-on-one discussion and try to figure out what these users are doing that is triggering the bug. Ive been trying everything that I can think of for weeks to try to reproduce the bug, but so far my browser remains totally in sync, so its hard for me to figure out what is going wrong. If you are encountering this issue, please open a support ticket so that we can gather more information. In the ticket, please put as much info as you can to describe how it is getting out of sync. Thanks
Jake Toodledo Admin	Posted May 08, 2018 in: Note formatting Score: 0 Jake (Admin) Posted: May 08, 2018 Score: 0 Sorry, it isnt currently possible to copy and paste formatted text into a Toodledo note and save the formatting.
Jake Toodledo Admin	Posted May 07, 2018 in: Android app out of sync with website Score: 0 Jake (Admin) Posted: May 07, 2018 Score: 0 Can you please create a support ticket for this so that we can look into your account and see what the problem is? Thanks
Jake Toodledo Admin	Posted May 07, 2018 in: Tasks appearing in Google Calendar - can't get them to stop Score: 0 Jake (Admin) Posted: May 07, 2018 Score: 0 Can you please create a support ticket for this so that we can look into your account and see what the problem is? Thanks
Jake Toodledo Admin	Posted May 07, 2018 in: reschdule a task Score: 0 Jake (Admin) Posted: May 07, 2018 Score: 0 This is not currently possible. Is there a reason why you cant allow it to be overdue?
Jake Toodledo Admin	Posted May 07, 2018 in: Sync problem (iPad, iPhone, Web) Score: 0 Jake (Admin) Posted: May 07, 2018 Score: 0 Can you please create a support ticket for this so that we can look into your account and see what the problem is? Thanks
Jake Toodledo Admin	Posted May 07, 2018 in: Lists on iOS: keyboard appears in tag field Score: 0 Jake (Admin) Posted: May 07, 2018 Score: 0 Thanks for the suggestion. We do not comment on timeframes for implementation, but this is on our to-do list. Thanks
Jake Toodledo Admin	Posted May 07, 2018 in: Android - "Save sort preferences on a per-list basis" Score: 0 Jake (Admin) Posted: May 07, 2018 Score: 0 It is not available yet, but its on our todo list.

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