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Jake

Toodledo Admin
Posted Apr 02, 2018 in: "Daily" Tag disappeared
Score: 0
  • Jake (Admin)
  • Posted: Apr 02, 2018
  • Score: 0
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Mar 30, 2018
  • Score: 0
Im not sure I fully understand what you are asking. Can you create a support ticket and I can help you there?
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Mar 30, 2018
  • Score: 0
Im not sure what you mean by auto sort by priority, but if you sort your list by priority it will keep it sorted that way as you add new tasks.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Mar 29, 2018
  • Score: 0
From the action menu above your list and on the right side, you can choose to have notes collapsed.
Jake

Toodledo Admin
Posted Mar 29, 2018 in: mobile format between workplaces
Score: 0
  • Jake (Admin)
  • Posted: Mar 29, 2018
  • Score: 0
Currently there is no mobile format for collaborators. This is something we are still working on.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Mar 29, 2018
  • Score: 0
Here is how to setup repeating tasks: https://www.toodledo.com/info/help.php#2

Here is some information about reminders: https://www.toodledo.com/info/help.php#46
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Mar 29, 2018
  • Score: 0
To sort your list by priority look in the blue bar above your list for the sort section. Tap the first icon and a menu will appear where you can select priority.
Jake

Toodledo Admin
Posted Mar 29, 2018 in: New iOS app
Score: 0
  • Jake (Admin)
  • Posted: Mar 29, 2018
  • Score: 0
We are still working on it. Its a big project. In the meantime, you might want to try using our new tasks section in the iPad Pro web browser ( https://tasks.toodledo.com ).
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Mar 29, 2018
  • Score: 0
Thanks for the suggestion. We do not comment on timeframes for implementation, but this is on our to-do list.

Thanks
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Mar 26, 2018
  • Score: 0
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Mar 26, 2018
  • Score: 0
Thanks for the suggestion. This isn't currently possible, but its on our todo list.
Jake

Toodledo Admin
Posted Mar 26, 2018 in: Indent subtasks on Ipad
Score: 0
  • Jake (Admin)
  • Posted: Mar 26, 2018
  • Score: 0
This is not currently possible inside the iOS app, but its on our todo list. In the meantime, you can use the new Tasks section in your iPad web browser, and it should work great and have indented subtasks.
Jake

Toodledo Admin
Posted Mar 26, 2018 in: Android app out of sync with website
Score: 0
  • Jake (Admin)
  • Posted: Mar 26, 2018
  • Score: 0
In Android, the Operating system is responsible for syncing in the background. This is done to conserve battery. In the Android settings, you can control how often it sync. The default is 2 hours, which should be suitable for most people who primarily use the device for their tasks, although you can make this shorter and you can manually sync inside the Toodledo app.
Jake

Toodledo Admin
Posted Mar 23, 2018 in: Issue when adding multiple lists
Score: 0
  • Jake (Admin)
  • Posted: Mar 23, 2018
  • Score: 0
Yep, you are correct. It should be fixed now. Please let me know if you still have trouble with it.
Jake

Toodledo Admin
Posted Mar 22, 2018 in: Removing lists
Score: 0
  • Jake (Admin)
  • Posted: Mar 22, 2018
  • Score: 0
If you are using the API, you could use that to delete your lists pretty quickly. Otherwise, the delete_lists.php page should work, although its a secret page and hasn't been fully tested. You may have to clear your cache after using this page, assuming it works at all. Im not sure the state of that secret page.
Jake

Toodledo Admin
Posted Mar 22, 2018 in: Saved searches and subtasks
Score: 0
  • Jake (Admin)
  • Posted: Mar 22, 2018
  • Score: 0
I'll look into it. I think the saved search is applying the search to all the tasks, so it shows less. The other sections will just show all the subtasks in this scenario. Im not sure it would be easy to make this customizable, but I'll check on it.
Jake

Toodledo Admin
Posted Mar 22, 2018 in: Notes from completed tasks...
Score: 0
  • Jake (Admin)
  • Posted: Mar 22, 2018
  • Score: 0
You must have left the parent task unchecked, and since it didnt have a due-date and was marked as optional, Toodledo saw that it was no longer needed and deleted it and all of its subtasks. If you want an optional task to rollover to the next date, you must give it a due-date. Optional tasks should only be used for low importance tasks that dont really matter if they are skipped or deleted. When you label a task as "optional" you are telling Toodledo that the task is unimportant.

This behavior is described in our documentation: https://www.toodledo.com/info/help.php?sel=42

Again, I am sorry that this happened. We'll work to make sure that the definition of an optional task is more clearly communicated to our users.
Jake

Toodledo Admin
Posted Mar 22, 2018 in: Calendar integration
Score: 0
  • Jake (Admin)
  • Posted: Mar 22, 2018
  • Score: 0
If you give the task a start-date, start-time, due-date and due-time then it should appear on Google Calendar with the proper duration.

Here is more information: https://www.toodledo.com/info/help.php#91
Jake

Toodledo Admin
Posted Mar 22, 2018 in: Saved searches and subtasks
Score: 0
  • Jake (Admin)
  • Posted: Mar 22, 2018
  • Score: 0
Is this happening on the "New Tasks Section" or the "Old Tasks section"?
Jake

Toodledo Admin
Posted Mar 21, 2018 in: Notes from completed tasks...
Score: 0
  • Jake (Admin)
  • Posted: Mar 21, 2018
  • Score: 0
When you are done with a task you can either complete it or delete it. A deleted task is deleted as per the user's wishes (for privacy reasons). A completed task is kept in the history and if you have a Gold subscription it can be retained for longer than a free account's history.

When you delete a task, a partial record of it is kept for 30 days to allow people to recover accidentally deleted tasks. For technical reasons, it cannot restore a deleted task 100% accurately because some of the data is permanently deleted, but we are working to make this closer to 100% in the future.

We do maintain backups, but they are not usable to restore an individual task on an individual account. Our backups are for sitewide emergencies only. All users are encouraged to maintain their own backups: https://www.toodledo.com/tools/connect_backup.php

Again, I am sorry that this happened, but it was the correct behavior for the way you setup your tasks. I recommend that you avoid setting important tasks to be "optional" because this tells Toodledo that they aren't very important and so Toodledo doesn't take care to preserve them as carefully when they are deleted.
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