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Jake

Toodledo Admin
Posted Jan 13, 2016 in: Duplicate tasks on Reminders Syncing
Score: 0
  • Jake (Admin)
  • Posted: Jan 13, 2016
  • Score: 0
I was not able to reproduce this bug, but I've heard a few other people have the same problem. We will investigate this feature and see if we can figure it out.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 13, 2016
  • Score: 0
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Jake

Toodledo Admin
Posted Jan 13, 2016 in: Habit reminders not working
Score: 0
  • Jake (Admin)
  • Posted: Jan 13, 2016
  • Score: 0
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 13, 2016
  • Score: 0
It sounds like maybe you have the task set to be a "repeating task" so that when you check it off, it reappears with the due-date moved forward. If you weren't expecting this, I can see how this would appear like the task is not getting completed.
Jake

Toodledo Admin
Posted Jan 13, 2016 in: Event time on iOS calendar wrong
Score: 0
  • Jake (Admin)
  • Posted: Jan 13, 2016
  • Score: 0
Maybe. Alerts are currently sent based on the due-date.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 12, 2016
  • Score: 0
In step 3 above, you need to start with a slash. So, you would type "Brush my teeth /Home" to make a task in your home folder.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 12, 2016
  • Score: 0
It isn't convenient, but if you must switch accounts, you can go into the Android Settings and look under "Accounts" and then delete your Toodledo account from that section. This will erase all of the data inside the app and allow you to sign into a different account and download all that information. Because it has to re-download everything each time you do this, it will be slow.

Here are two recommendations.

1) Download a different Android app that syncs with Toodledo (there are many to choose from) and sync one account with that app and the other account with our app.
2) Use the app for 1 account, and use the Android Web browser to sign into your other account directly on this website.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 12, 2016
  • Score: 0
iPad Pro should already work. What parts of it aren't working for you?

Background refresh is planned for a future update.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 12, 2016
  • Score: 0
Thanks for the suggestion. We do not comment on timeframes for implementation, but this is on our to-do list.

Thanks
Jake

Toodledo Admin
Posted Jan 12, 2016 in: Collaboration
Score: 0
  • Jake (Admin)
  • Posted: Jan 12, 2016
  • Score: 0
Workspace sharing is not currently supported inside the app. This is planned for a future update. In the meantime, you can sign into your account using the Safari web browser on your iPad and view their workspaces that way. Other forms of sharing such as task reassignment and joint task sharing work inside the app.

Also, file attachments are not supported in the app either, but should work via the iPad web browser. This is also planned for a future update.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 12, 2016
  • Score: 0
Sometimes the Habits (and Lists and Outlines) section can take a little extra time to sync changes coming from the website. This is because these sections do not sync in the background, but only when you open those sections and look at them. We are working to fix this.

In the meantime, if you open the Habits section and just leave it open for a minute, it should finish syncing and update itself.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 12, 2016
  • Score: 0
This isn't possible right now, but we'll put this on our to-do list to investigate.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 11, 2016
  • Score: 0
To mark a task as completed you click the checkbox. You can then see the difference between an active task and a completed task by looking for a checkmark inside the checkbox.

Completed tasks are probably hidden after you refresh the page. This is the default setting because we figure that once you've completed a task, you are done with it and don't want to see it anymore. But, it is really easy to show your recently completed tasks by adjusting your filters. Click the "Eye" icon in the blue toolbar above your list and select "show recently completed tasks" and then they will be shown.

More info here in our FAQ: http://www.toodledo.com/info/help.php#126
Jake

Toodledo Admin
Posted Jan 11, 2016 in: Mac OS X El Capitan support
Score: 0
  • Jake (Admin)
  • Posted: Jan 11, 2016
  • Score: 0
If you need to use Toodledo offline, I recommend using our iOS or Android apps, or a 3rd party app that syncs with Toodledo.

http://www.toodledo.com/tools/directory.php

The m.toodledo.com mobile website will work in browsers other than the latest version of Safari.
Jake

Toodledo Admin
Posted Jan 11, 2016 in: lmporting lists
Score: 0
  • Jake (Admin)
  • Posted: Jan 11, 2016
  • Score: 0
Its likely that the CSV file is not formatted correctly. How did you create the CSV file?
Jake

Toodledo Admin
Posted Jan 11, 2016 in: folders: view whole name?
Score: 0
  • Jake (Admin)
  • Posted: Jan 11, 2016
  • Score: 0
If you make the column wider, then you will be able to see the entire folder name.

http://www.toodledo.com/info/help.php#62
Jake

Toodledo Admin
Posted Jan 11, 2016 in: Tasks / Notes shortcut?`
Score: 0
  • Jake (Admin)
  • Posted: Jan 11, 2016
  • Score: 0
Thanks for the suggestion. We do not comment on timeframes for implementation, but this is on our to-do list.

Thanks
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 09, 2016
  • Score: 0
When I use Toodledo in Chrome, Safari, Firefox or Internet Explorer on either Mac or Windows everything stays in one tab/window. Can you please try using a different web browser and report back what happens?
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 09, 2016
  • Score: 0
This could be a problem with Evernote, or IFTTT or Toodledo. Is difficult to diagnose. The fact that it works with Zapier, makes me thing that it isn't Toodledo's fault, but IFTTT or Evernote. We will look into it.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Jan 09, 2016
  • Score: 0
For a long time we have been preparing to support translations on the website and have been "crowd sourcing" translations from our users so that we can do this. You are correct that many of languages are complete for many of our projects. We have already begun this a little bit, as the Outlines section supports Spanish right now. Now we just have to make time to integrate all these into our website, which is a big project but is something that we plan to do as soon as we are able.
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