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Search results for "Posted by hasnain_2"
| Author | Message |
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hasnain_2 |
Hi there,
Please send us a support ticket or email to [email protected] Kindly be more specific about the issue, what operating system you are using, what phone model, and if possible any screenshots. Thanks! |
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hasnain_2 |
Posted Sep 27, 2023 in: Importing Apple's Reminders into Toodledo
Score: 0
Hi mlb32704,
As mentioned by Pamela, this will be coming with the next update shortly. We will take your detailed description into account. Again, as mentioned in previous threads, please consider downloading the next-generation app. The legacy app will be replaced in the future (as soon as the next-generation app has the same functionalities as the legacy app). For us, it is more helpful to file support tickets in order to get this in our cue rather than screening the forums for issues. The forums are meant to crowdsource knowledge where the community can share their best practices & knowledge ;-) Again, we are very thankful for any constructive feedback! Thanks! |
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hasnain_2 |
Posted Sep 27, 2023 in: Data loss due to syncing in beta iOS app
Score: -1
Hi all,
We recommend using the next-gen app. You can find installation instructions here: https://info.toodledo.com/next-gen-mobile-apps#InstallationInstructions If you have an issue with the Next Gen app, please file a support ticket with the details of your issue so we can dig into it. Thanks! |
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hasnain_2 |
Posted Sep 27, 2023 in: Issue with iOS 17.0.1 Update
Score: -1
Hi mlb321704,
We recommend using the next gen app. You can find installation instructions here: https://info.toodledo.com/next-gen-mobile-apps#InstallationInstructions If you have an issue with the Next Gen app, please file a support ticket with the details of your issue so we can dig into it. Thanks! |
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hasnain_2 |
Posted Sep 26, 2023 in: iPhone app quits unexpectedly.
Score: 0
Dear Community,
Before starting new threads we strongly recommend to take a second a check if a similar thread has been started. We provided a fix already for this. Please check here: https://www.toodledo.com/forums/2/28947/0/issue-with-ios-1701-update.html |
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hasnain_2 |
Posted Sep 23, 2023 in: Issue with iOS 17.0.1 Update
Score: 1
We strongly recommend the Next Gen Toodledo app as a replacement for (or at least complement to) the Legacy app. You can find Next Gen app information (including installation instructions) here: https://info.toodledo.com/next-gen-mobile-apps
Note that you can safely install and actively use both apps: the Next Gen app can be installed and run side by side with the existing Legacy app without interference. You can access the same data in both apps by logging into the same Toodledo account in both. For those who require functionality not yet in the Next Gen app, we have pushed a version of the Legacy app to TestFlight for users experiencing issues. Here are steps to install an update to the Legacy Toodledo app: 1. Make sure the existing data in the Legacy Toodledo app is synced. If you don't sign into your Toodledo account and sync the data to the Toodledo service, it is at risk of loss. After signing in on the Toodledo app, sign into the same account on the Toodledo website from a computer to make sure you see your latest Toodledo data there before proceeding. 2. On your iPhone or iPad, open this link: https://testflight.apple.com/join/YwK9ZqJB (Have TestFlight open, but don't see the Legacy Toodledo app? If you already previously installed TestFlight , you can access the Legacy app installation inside TestFlight here. If you get a pop-up "Safari cannot open the page because the address is invalid", it's because you haven't first installed TestFlight.) 3. To make sure you get the latest updates as we push them out, make sure to turn on Automatic Updates: - Open TestFlight and go to the entry for the legacy Toodledo app. - Under App Information, turn Automatic Updates On. 4. Make sure you are signed into your Toodledo account in the app at all times (and verify that your current data appears when you sign into the same Toodledo account on the Toodledo website.) If you choose to continue using the Legacy Toodledo app for now, it would be very helpful if you dropped us a line to let us know which feature(s) currently missing from the Next Gen Toodledo mobile app are holding you back from migrating to using the Next Gen Toodledo app full time! We're at [email protected] . Note if you are using the Toodledo's Next Gen app, the TestFlight app entries and TestFlight settings for the Legacy app vs the Next Gen app are not the same thing. This message was edited Sep 25, 2023. |
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hasnain_2 |
Hi all,
Apologies for this. We just fixed this last night by pushing a new version to the Google Play store. Please go to the Google Playstore and update to 6.6.97 Thanks! |
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hasnain_2 |
Hi there,
Could you kindly send us an email to [email protected]? Please also mention which version of the mobile app you are using. Thanks! |
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hasnain_2 |
Dear all,
Sorry about this incident. Should be all back to normal. Thanks for confirming! |
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hasnain_2 |
Should be back to normal.
Please test and report back. Thanks |
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hasnain_2 |
Mike,
It is absolutely safe to use notes. Since this is a core part of Toodledo, we will not be sunsetting this feature anytime soon. In addition the login problem should be resolved. |
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hasnain_2 |
Posted Sep 01, 2023 in: Is There Anybody Out There??
Score: 1
Hello Larry,
What can we help with? |
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hasnain_2 |
Dear members,
We have taken a deep dive on our server settings. All should be back to normal. Please log-out and back in on your device. If you are still experiencing sluggish reactions, please send us an email: [email protected] Thanks a lot! |
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hasnain_2 |
Dave,
Thanks for reaching out. Are you currently still experiencing this? We had some white hats testing the frontiers of Toodledo. All should be back to normal now. When this happens, usually the servers scale up. Please let us know if you are still experiencing issues. Thanks, Hasi |
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hasnain_2 |
Max,
Thanks a lot for raising this. Could you kindly send us a support ticket: [email protected] Please also mention the iOS version. Thanks! |
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hasnain_2 |
Alan,
Pls send us a support ticket with a detailed description and screenshots if possible: [email protected] Thanks! |
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hasnain_2 |
Posted Aug 20, 2023 in: How to use Siri on the next generation iOS App
Score: 0
Hi there seaosh,
Thanks a lot for chipping in. It seems like you are not on our mailing list. Otherwise you would understand the meaningful contributions the new ownership has made to Toodledo since taking over in 2021. The new mobile apps can be obtained here: https://info.toodledo.com/next-gen-mobile-apps Will let the community members chip in for other feedback. Thanks! |
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hasnain_2 |
Posted Aug 12, 2023 in: has there been any updates from owners?
Score: 0
Stephen,
We are developing both mobile apps (iOS and Android) in parallel. If you haven’t downloaded the newest version, it can be obtained here: https://info.toodledo.com/next-gen-mobile-apps To get back on our mailing list, just add your email address to our newsletter opt-in (on our homepage without being logged in). Hope that helps. Kind regards, Hasnain |
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hasnain_2 |
Hi Harry,
We had some unfriendly inquiries last week that slowed the servers. We reacted promptly, scaled up the servers and were back to normal speed. Hope you experienced that as well. Thanks, Hasnain |
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hasnain_2 |
Hi Shawna,
Wanted to make sure you are using the next generation mobile app that can be obtained here: https://info.toodledo.com/next-gen-mobile-apps Please let me know if that worked. Thanks, Hasnain |