Toodledo
 An easy to use, online to-do list. Get organized, stay motivated, and be more productive.

Help


Basics

* What is the hotlist?
* How do repeating tasks work?
* How does priority work?
* How do due dates work?
* What is the length field?
* How do I use the timer?
* What is a tag?
* What is context?
* How do I know if my changes were saved?
* How do I add a bunch of tasks?
* Why isn't my task showing up?
* How do I delete a task?
* How do I delete my account?
* What is the difference between deleting and archiving a folder?
* How do the email reminders work?
* Can I record a time as well as a date for an event?
* How do I use the keyboard shortcuts?
* How do due date modifiers work?
* How can I set goals?
* Can I sign in to my account using OpenID?
* How do I edit a task?
* What does sorting by importance do?
* How do I print my to-do list?
* Can I set a default view or tab?
* How do I use Folders, Tasks and Subtasks?
* What are goal chains?
* How do I create links or use special formatting in notes?
* Can I resize or reorder my columns?
* Why are my subtasks showing up on the same level as tasks?
* How do I use the start date field?
* How do filters work?
* How does the status field work?
* How do I use the star?
* How can I search for a particular task?
* How can I edit multiple tasks at once?
* How can I hide tasks that are due in the future?
* How can I see the date added, modified or completed?
* How do I copy, clone or duplicate a task?
* How do I create task templates?
* Where are my completed tasks?
* Can I upload and attach files to my tasks?
* Toodledo is showing the wrong time.
* Are there any limits to the amount of information that I can store?
Sharing

* How can I privately share my tasks with someone else?
* What are the different permissions that I can set when sharing tasks?
* Can I share only a few folders?
* Why do the folder and context options disapear when assigning a task to someone else?
Backup / Export / Import

* How can I backup my data to my computer?
* Can I Import my data from somewhere else?
* Can I export my tasks to my Palm OS PDA?
* Can I sych my tasks with my calendar?
* Can I access my Toodledo account via email?
* Can I add a task using Jott on my mobile phone?
* How do I get accented or other international characters to import?
* I get an error when importing my file.
Technical

* What web browsers are supported?
* Can I use encryption to secure my data?
* What is a Microsummary or Live Title?
* The popup calendar is being obscured by the drop down boxes.
* Can I use Toodledo on my Apple iPhone?
* I'm getting a certificate error when using files.
* How secure is my data on Toodledo?
* How do I stop Internet Explorer from popping up security warnings?
* Using the "tab" key to move to the next field sometimes skips fields.
Firefox Addon

* What versions of Firefox are supported?
* How do I use the addon?
* The lists on the website do not match the plugin. Why?
* Why are my folder lists empty?
* How do I uninstall the Firefox extension?
* How can I use the Firefox plugin if I am using OpenID?
Billing

* How much is an upgrade to a Pro account?
* I paid, where is my upgrade?
* What's the difference between Google Checkout and PayPal?
* Can I get a refund?
* What happens when my Pro subscription expires?
Widgets / Connections

* Does Toodledo work with Google Calendar?
* Why isn't my start page gadget/widget working?
* How can I access my list from my mobile phone?
* How do I use the Google Gadgets with my Google Apps?
* Can I publish my tasks as an RSS feed?
* Can I access my tasks via IM?
* Can I get reminders or alarms for tasks that are due soon?
* Can I use Twitter to access my account via SMS or IM?
* I get an error when trying to sync tasks via iCal
* How do I import my tasks into Apple's iCal calendar?
* How do dates and times sync to a calendar using iCal?
iPhone

* Certain fields are missing on the iPhone.
* How do I set default values on the iPhone?
* The iPhone has gotten out of sync with the website.
* The iPhone app is crashing or functioning poorly.
* How do remote notifications work?
* Who don't the number of tasks on the iPhone don't match the website?
* How do I get tasks onto iCal on my iPhone?


How do remote notifications work?

With version 1.5 of our iPhone app, it is possible to receive audible reminders when a task is due. Toodledo must be installed on your iPhone, but it does not need to be running for this to work. The remote notifications will be sent from Toodledo.com directly to your iPhone at the appropriate time. Toodledo will also update your application badge several times a day so you'll know how many tasks are remaining.

To get remote notifications follow these steps:

  1. Install or upgrade to version 1.5 of our iPhone App. This requires iPhone OS 3.0 to already be installed.
  2. Launch Toodledo on your iPhone.
  3. If it isn't already setup, configure synchronization.
  4. When it asks about remote notifications, click "Allow". You may need to quit and relaunch Toodledo on the iPhone before it will ask you. If it still doesn't ask you, go into Apple's general "Settings" app and make sure that Notifications are enabled.
  5. Go to Toodledo.com and go to the Tools & Services section. Click on "Reminders/Alarms".
  6. Confirm that "iPhone" is selected as one of your reminder slots.

If you cannot get past step 4 above, then this means that your iPhone is not able to properly register for Push Notifications. This could be because your iPhone was unofficially activated (jailbroken, unlocked to run on an unauthorized carrier), or that your carrier doesn't support Push Notifications.

Once you complete these steps, any task that has a due-date AND an alarm set will receive an alert. To set an alarm for a task:

  • On the website: Click the "remind me" checkbox above the due-date calendar.
  • On the iPhone: Edit the "remind me" field for a task and set a value. Be sure to sync the task back to Toodledo.com, so that the website knows to send you a reminder.

You can further customize the alarm time by setting a due-time. For more info about alarms/reminders, please read our alarm help topic.

Due to delays in various parts of the system, reminders may arrive plus or minus 5 minutes from the actual reminder time. If your cell phone company does not support push notifications, they will never arrive and there is no way for us to detect that they didn't. You'll need to confirm with your carrier that they support push notifications.

If you no longer want to receive remote notifications, you can adjust your settings in Apple's "Settings" app on the iPhone under "Notifications".


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