ForumsQuestionsAll my Notes gone
All my Notes gone
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verwaltung_1311685... |
Posted: Sep 17, 2012
Score: 0
Reference
Hi!
I am using Todledo on my iPhone and my iPad, never had any problems... a few minutes ago I opened my iPad app and suddenly all my notes got deleted, only the folders are still in place... all my 228 notes are gone.. website is emty as well.. I have immediately put my iphone in flight modus, opned my todledo app and turned of syncing, so I still have my notes on my iPhone, but how do I get them back on my iPad or the website... this is the logfile of my iPad.. ------------- [12-09-16 00:13:36.513] Starting Full Sync. [12-09-16 00:13:36.572] Checking For Changes. [12-09-16 00:13:37.355] Syncing Folders. [12-09-16 00:13:37.367] Synced 0 folders. [12-09-16 00:13:37.376] Syncing Contexts. [12-09-16 00:13:37.382] Synced 0 contexts. [12-09-16 00:13:37.388] Syncing Goals. [12-09-16 00:13:37.395] Synced 0 goals. [12-09-16 00:13:37.400] Syncing Locations. [12-09-16 00:13:37.406] Synced 0 locations. [12-09-16 00:13:37.412] Syncing Tasks.[12-09-16 00:13:37.421] Synced 0 tasks. [12-09-16 00:13:37.428] Synced 0 notebook notes. [12-09-16 00:13:37.434] Synced 0 task reassignments. [12-09-16 00:13:37.438] Sync completed. [12-09-16 00:13:37.447] Full Sync finished. [12-09-16 00:13:37.451] Sent 204 bytes. [12-09-16 00:13:37.455] Received 831 bytes. ------------- [12-09-16 00:14:14.120] Starting Full Sync. [12-09-16 00:14:14.132] Checking For Changes. [12-09-16 00:14:14.747] Syncing Folders. [12-09-16 00:14:14.882] Synced 0 folders. [12-09-16 00:14:15.517] Syncing Contexts. [12-09-16 00:14:15.537] Synced 0 contexts. [12-09-16 00:14:15.597] Syncing Goals. [12-09-16 00:14:15.605] Synced 0 goals. [12-09-16 00:14:15.623] Syncing Locations. [12-09-16 00:14:15.637] Synced 0 locations. [12-09-16 00:14:15.649] Syncing Tasks. [12-09-16 00:14:15.704] Synced 0 tasks. [12-09-16 00:14:16.826] Synced 1 notebook notes. [12-09-16 00:14:16.831] Synced 0 task reassignments. [12-09-16 00:14:16.837] Sync completed. [12-09-16 00:14:16.850] Full Sync finished. [12-09-16 00:14:16.855] Sent 668 bytes.[12-09-16 00:14:16.863] Received 831 bytes. ******************************* 12-09-17 14:43:31.722 Toodledo v2.3.1 (1791) iPhone OS v5.1.1 iPad ******************************* ------------- [12-09-17 14:43:31.733] Starting Full Sync. [12-09-17 14:43:32.437] Checking For Changes. [12-09-17 14:43:32.707] Syncing Folders. [12-09-17 14:43:32.721] Synced 0 folders. [12-09-17 14:43:32.726] Syncing Contexts. [12-09-17 14:43:32.736] Synced 0 contexts. [12-09-17 14:43:32.741] Syncing Goals. [12-09-17 14:43:32.749] Synced 0 goals. [12-09-17 14:43:32.754] Syncing Locations. [12-09-17 14:43:32.761] Synced 0 locations. [12-09-17 14:43:32.767] Syncing Tasks.[12-09-17 14:43:32.777] Synced 0 tasks. [12-09-17 14:43:33.249] Synced 2 notebook notes. [12-09-17 14:43:33.257] Synced 0 task reassignments. [12-09-17 14:43:33.262] Sync completed. [12-09-17 14:43:33.271] Full Sync finished. [12-09-17 14:43:33.275] Sent 645 bytes. [12-09-17 14:43:33.280] Received 1479 bytes. ------------- [12-09-17 14:45:31.839] Starting Full Sync. [12-09-17 14:45:31.849] Checking For Changes. [12-09-17 14:45:32.386] Syncing Folders. [12-09-17 14:45:32.396] Synced 0 folders. [12-09-17 14:45:32.401] Syncing Contexts. [12-09-17 14:45:32.406] Synced 0 contexts. [12-09-17 14:45:32.411] Syncing Goals. [12-09-17 14:45:32.416] Synced 0 goals. [12-09-17 14:45:32.421] Syncing Locations. [12-09-17 14:45:32.427] Synced 0 locations. [12-09-17 14:45:32.431] Syncing Tasks.[12-09-17 14:45:32.439] Synced 0 tasks. [12-09-17 14:45:32.445] Synced 0 notebook notes. [12-09-17 14:45:32.450] Synced 0 task reassignments. [12-09-17 14:45:32.455] Sync completed. [12-09-17 14:45:32.463] Full Sync finished. [12-09-17 14:45:32.467] Sent 204 bytes. [12-09-17 14:45:32.471] Received 831 bytes. ------------- [12-09-17 14:51:14.016] Starting Full Sync. [12-09-17 14:51:14.025] Checking For Changes. [12-09-17 14:51:14.833] Syncing Folders. [12-09-17 14:51:14.844] Synced 0 folders. [12-09-17 14:51:14.849] Syncing Contexts. [12-09-17 14:51:14.857] Synced 0 contexts. [12-09-17 14:51:14.862] Syncing Goals. [12-09-17 14:51:14.874] Synced 0 goals. [12-09-17 14:51:14.879] Syncing Locations. [12-09-17 14:51:14.885] Synced 0 locations. [12-09-17 14:51:14.892] Syncing Tasks.[12-09-17 14:51:14.900] Synced 0 tasks. [12-09-17 14:51:14.909] Synced 0 notebook notes. [12-09-17 14:51:14.914] Synced 0 task reassignments. [12-09-17 14:51:14.922] Sync completed. [12-09-17 14:51:14.932] Full Sync finished. [12-09-17 14:51:14.940] Sent 204 bytes. [12-09-17 14:51:14.945] Received 831 bytes. ------------- [12-09-17 14:51:35.538] Starting Full Sync. [12-09-17 14:51:35.561] Checking For Changes. [12-09-17 14:51:36.638] Syncing Folders. [12-09-17 14:51:37.043] Synced 0 folders. [12-09-17 14:51:37.462] Syncing Contexts. [12-09-17 14:51:37.760] Synced 0 contexts. [12-09-17 14:51:37.814] Syncing Goals. [12-09-17 14:51:37.941] Synced 0 goals. [12-09-17 14:51:37.946] Syncing Locations. [12-09-17 14:51:38.081] Synced 0 locations. [12-09-17 14:51:38.086] Syncing Tasks.[12-09-17 14:51:38.119] Synced 0 tasks. [12-09-17 14:51:38.127] Synced 0 notebook notes. [12-09-17 14:51:38.132] Synced 0 task reassignments. [12-09-17 14:51:38.138] Sync completed. [12-09-17 14:51:38.147] Full Sync finished. [12-09-17 14:51:38.157] Sent 204 bytes. [12-09-17 14:51:38.162] Received 831 bytes. ------------- [12-09-17 19:27:21.753] Starting Full Sync. [12-09-17 19:27:22.799] Checking For Changes. [12-09-17 19:27:23.057] Syncing Folders. [12-09-17 19:27:23.074] Synced 0 folders. [12-09-17 19:27:23.079] Syncing Contexts. [12-09-17 19:27:23.087] Synced 0 contexts. [12-09-17 19:27:23.092] Syncing Goals. [12-09-17 19:27:23.099] Synced 0 goals. [12-09-17 19:27:23.105] Syncing Locations. [12-09-17 19:27:23.112] Synced 0 locations. [12-09-17 19:27:23.117] Syncing Tasks.[12-09-17 19:27:23.127] Synced 0 tasks. [12-09-17 19:27:25.100] Synced 0 notebook notes. [12-09-17 19:27:25.106] Synced 0 task reassignments. [12-09-17 19:27:25.111] Sync completed. [12-09-17 19:27:25.132] Full Sync finished. [12-09-17 19:27:25.137] Sent 645 bytes. [12-09-17 19:27:25.141] Received 15K bytes. ------------- [12-09-17 19:27:54.348] Starting Full Sync. [12-09-17 19:27:54.371] Checking For Changes. [12-09-17 19:27:54.920] Syncing Folders. [12-09-17 19:27:54.930] Synced 0 folders. [12-09-17 19:27:54.935] Syncing Contexts. [12-09-17 19:27:54.941] Synced 0 contexts. [12-09-17 19:27:54.946] Syncing Goals. [12-09-17 19:27:54.952] Synced 0 goals. [12-09-17 19:27:54.957] Syncing Locations. [12-09-17 19:27:54.963] Synced 0 locations. [12-09-17 19:27:54.968] Syncing Tasks.[12-09-17 19:27:54.978] Synced 0 tasks. [12-09-17 19:27:54.984] Synced 0 notebook notes. [12-09-17 19:27:54.989] Synced 0 task reassignments. [12-09-17 19:27:54.993] Sync completed. [12-09-17 19:27:55.002] Full Sync finished. [12-09-17 19:27:55.006] Sent 204 bytes. [12-09-17 19:27:55.010] Received 831 bytes. ------------- [12-09-17 19:28:12.944] Starting Full Sync. [12-09-17 19:28:12.953] Checking For Changes. [12-09-17 19:28:13.611] Syncing Folders. [12-09-17 19:28:13.625] Synced 0 folders. [12-09-17 19:28:13.630] Syncing Contexts. [12-09-17 19:28:13.636] Synced 0 contexts. [12-09-17 19:28:13.641] Syncing Goals. [12-09-17 19:28:13.648] Synced 0 goals. [12-09-17 19:28:13.653] Syncing Locations. [12-09-17 19:28:13.661] Synced 0 locations. [12-09-17 19:28:13.666] Syncing Tasks. [12-09-17 19:28:13.674] Synced 0 tasks. [12-09-17 19:28:13.680] Synced 0 notebook notes. [12-09-17 19:28:13.685] Synced 0 task reassignments. [12-09-17 19:28:13.690] Sync completed. [12-09-17 19:28:13.699] Full Sync finished. [12-09-17 19:28:13.704] Sent 204 bytes.[12-09-17 19:28:13.710] Received 831 bytes. ------------- [12-09-17 19:31:47.300] Starting Full Sync. [12-09-17 19:31:47.309] Checking For Changes. [12-09-17 19:31:47.876] Syncing Folders. [12-09-17 19:31:47.886] Synced 0 folders. [12-09-17 19:31:47.891] Syncing Contexts. [12-09-17 19:31:47.896] Synced 0 contexts. [12-09-17 19:31:47.901] Syncing Goals. [12-09-17 19:31:47.906] Synced 0 goals. [12-09-17 19:31:47.911] Syncing Locations. [12-09-17 19:31:47.917] Synced 0 locations. [12-09-17 19:31:47.921] Syncing Tasks. [12-09-17 19:31:47.928] Synced 0 tasks. [12-09-17 19:31:47.934] Synced 0 notebook notes. [12-09-17 19:31:47.939] Synced 0 task reassignments. [12-09-17 19:31:47.944] Sync completed. [12-09-17 19:31:47.952] Full Sync finished. [12-09-17 19:31:47.956] Sent 204 bytes.[12-09-17 19:31:47.962] Received 831 bytes. ------------- [12-09-17 19:34:56.852] Starting Full Sync. [12-09-17 19:34:57.957] Checking For Changes. [12-09-17 19:34:58.741] Syncing Folders. [12-09-17 19:34:58.754] Synced 0 folders. [12-09-17 19:34:58.758] Syncing Contexts. [12-09-17 19:34:58.768] Synced 0 contexts. [12-09-17 19:34:58.773] Syncing Goals. [12-09-17 19:34:58.781] Synced 0 goals. [12-09-17 19:34:58.786] Syncing Locations. [12-09-17 19:34:58.792] Synced 0 locations. [12-09-17 19:34:58.800] Syncing Tasks. [12-09-17 19:34:58.807] Synced 0 tasks. [12-09-17 19:34:58.813] Synced 0 notebook notes. [12-09-17 19:34:58.819] Synced 0 task reassignments. [12-09-17 19:34:58.824] Sync completed. [12-09-17 19:34:58.836] Full Sync finished. [12-09-17 19:34:58.840] Sent 204 bytes. [12-09-17 19:34:58.845] Received 831 bytes. ------------- [12-09-17 19:38:15.085] Starting Full Sync. [12-09-17 19:38:15.095] Checking For Changes. [12-09-17 19:38:15.916] Syncing Folders. [12-09-17 19:38:16.072] Synced 8 folders.[12-09-17 19:38:16.079] Syncing Contexts. [12-09-17 19:38:16.084] Synced 0 contexts. [12-09-17 19:38:16.089] Syncing Goals. [12-09-17 19:38:16.095] Synced 0 goals. [12-09-17 19:38:16.099] Syncing Locations. [12-09-17 19:38:16.104] Synced 0 locations. [12-09-17 19:38:16.109] Syncing Tasks. [12-09-17 19:38:16.115] Synced 0 tasks. [12-09-17 19:38:16.121] Synced 0 notebook notes. [12-09-17 19:38:16.125] Synced 0 task reassignments. [12-09-17 19:38:16.130] Sync completed. [12-09-17 19:38:16.138] Full Sync finished. [12-09-17 19:38:16.142] Sent 298 bytes. [12-09-17 19:38:16.146] Received 1470 bytes. ------------- [12-09-17 19:39:13.710] Starting Full Sync. [12-09-17 19:39:13.734] Checking For Changes. [12-09-17 19:39:14.302] Syncing Folders. [12-09-17 19:39:14.312] Synced 0 folders. [12-09-17 19:39:14.317] Syncing Contexts. [12-09-17 19:39:14.323] Synced 0 contexts. [12-09-17 19:39:14.329] Syncing Goals. [12-09-17 19:39:14.335] Synced 0 goals. [12-09-17 19:39:14.340] Syncing Locations. [12-09-17 19:39:14.346] Synced 0 locations.[12-09-17 19:39:14.355] Syncing Tasks. [12-09-17 19:39:14.362] Synced 0 tasks. [12-09-17 19:39:14.369] Synced 0 notebook notes. [12-09-17 19:39:14.374] Synced 0 task reassignments. [12-09-17 19:39:14.380] Sync completed. [12-09-17 19:39:14.389] Full Sync finished. [12-09-17 19:39:14.394] Sent 204 bytes. [12-09-17 19:39:14.404] Received 831 bytes. ------------- [12-09-17 19:41:13.216] Starting Full Sync. [12-09-17 19:41:13.226] Checking For Changes. [12-09-17 19:41:13.771] Syncing Folders. [12-09-17 19:41:13.784] Synced 0 folders. [12-09-17 19:41:13.790] Syncing Contexts. [12-09-17 19:41:13.796] Synced 0 contexts. [12-09-17 19:41:13.802] Syncing Goals. [12-09-17 19:41:13.808] Synced 0 goals. [12-09-17 19:41:13.813] Syncing Locations. [12-09-17 19:41:13.819] Synced 0 locations. [12-09-17 19:41:13.824] Syncing Tasks. [12-09-17 19:41:13.833] Synced 0 tasks. [12-09-17 19:41:13.839] Synced 0 notebook notes. [12-09-17 19:41:13.844] Synced 0 task reassignments. [12-09-17 19:41:13.849] Sync completed. [12-09-17 19:41:13.858] Full Sync finished.[12-09-17 19:41:13.864] Sent 204 bytes. [12-09-17 19:41:13.869] Received 831 bytes. ------------- [12-09-17 19:43:23.792] Starting Full Sync. [12-09-17 19:43:23.801] Checking For Changes. [12-09-17 19:43:24.589] Syncing Folders. [12-09-17 19:43:24.599] Synced 0 folders. [12-09-17 19:43:24.604] Syncing Contexts. [12-09-17 19:43:24.610] Synced 0 contexts. [12-09-17 19:43:24.614] Syncing Goals. [12-09-17 19:43:24.620] Synced 0 goals. [12-09-17 19:43:24.625] Syncing Locations. [12-09-17 19:43:24.631] Synced 0 locations. [12-09-17 19:43:24.635] Syncing Tasks. [12-09-17 19:43:24.642] Synced 0 tasks. [12-09-17 19:43:24.647] Synced 0 notebook notes. [12-09-17 19:43:24.652] Synced 0 task reassignments. [12-09-17 19:43:24.657] Sync completed. [12-09-17 19:43:24.665] Full Sync finished.[12-09-17 19:43:24.671] Sent 204 bytes. [12-09-17 19:43:24.676] Received 831 bytes. ------------- [12-09-17 19:49:25.136] Starting Full Sync. [12-09-17 19:49:25.205] Checking For Changes. [12-09-17 19:49:25.937] Syncing Folders. [12-09-17 19:49:25.952] Synced 0 folders. [12-09-17 19:49:25.957] Syncing Contexts. [12-09-17 19:49:25.964] Synced 0 contexts. [12-09-17 19:49:25.972] Syncing Goals. [12-09-17 19:49:25.980] Synced 0 goals. [12-09-17 19:49:25.985] Syncing Locations. [12-09-17 19:49:25.993] Synced 0 locations. [12-09-17 19:49:25.998] Syncing Tasks. [12-09-17 19:49:26.009] Synced 0 tasks. [12-09-17 19:49:26.019] Synced 0 notebook notes. [12-09-17 19:49:26.025] Synced 0 task reassignments. [12-09-17 19:49:26.034] Sync completed. [12-09-17 19:49:26.045] Full Sync finished. [12-09-17 19:49:26.049] Sent 204 bytes. [12-09-17 19:49:26.054] Received 831 bytes. |
|
daniel_h |
From Help section. check out the part about syncing iOS to toodledo.com. I hope you find your solution!
The iOS app has gotten out of sync with the website. Although it is very rare, sometimes our iOS App gets out of sync with Toodledo.com. If this should happen to you, first make sure that your account information is entered correctly in the app's settings and then do a manual sync from within the "Synchronization Settings" page. If this does not solve the problem, you may need to reset the sync status. To do this, go into the "Synchronization Settings" page and tap on "Modify Account Login". There are two buttons at the bottom of the page that you can use to force a full sync. iOS to Toodledo.com - This will force the device to upload all of it's information to the website. Be careful, because this will potentially override any changes that you have made on the website. Toodledo.com to iOS - This will force the device to download everything from the website. Be careful, because this will potentially override any changes that you have made on the device. If neither of these options work, you'll need to reset the device. To do this, go use the "Purge Data" option in the app's settings section. Use this to delete all the tasks on your device. Now, your device is empty and you should be able to sync everything down from the website. |
|
Jake Toodledo Founder |
Can you please create a support ticket for this so that we can look into your account and see what the problem is?
Thanks |
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