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Whole Folder Disappeared
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Got Vic

Posted: Oct 01, 2012
Score: 0 Reference
Over the weekend, I tried syncing with Memotoo to get tasks synced with Google Tasks... Not sure if that's what caused the problem or not, but likely so.

Anyway, this morning when checking my tasks to see what I needed to do for today, I noticed an entire folder had disappeared. I synced with Memotoo again, and it seems like it added everything back, but to the wrong folder, and all of my project nesting is gone.

Is there any way to get my tasks bumped back a few days to undo this mess?

-Vic
Jake

Toodledo Founder
Posted: Oct 01, 2012
Score: 0 Reference
Unless you have your own backup (http://www.toodledo.com/tools/connect_backup.php) there is no way to rewind your account to a previous state. The problem certainly happened from syncing with a 3rd party app. We always recommend that people make a backup before syncing with a 3rd party app. Unfortunately, we cannot support 3rd party apps, so please contact the company that makes it for assistance with syncing.
Got Vic

Posted: Oct 01, 2012
Score: 0 Reference
That's what I was afraid of. Thanks for the reply.
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