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Folders and organizing
Author Message
henmh6960

Posted: Jan 10, 2014
Score: 0 Reference
I have been working with Toodledo for year and love it.
Today I had an issue I cannot resolve.

I go into Organize Tab and try to re-arrange my folders and cannot. If I get lucky and am able to move one it automatically goes to the bottom.

Help???
Jake

Toodledo Founder
Posted: Jan 10, 2014
Score: 0 Reference
What happens when you drag a folder to a new location? Does it immediately go to the bottom? Or only after leaving the page and coming back? Are you clicking the "Save Changes" button after reordering the folders?
henmh6960

Posted: Jan 10, 2014
Score: 0 Reference
I am actually not able to drag a folder at all.
I can click on the folder, but cannot move it.
If I organize alphabetically, via checking the button, they do move around.
Jake

Toodledo Founder
Posted: Jan 10, 2014
Score: 0 Reference
Can you please try using a different web browser and see if that makes any difference?
henmh6960

Posted: Jan 10, 2014
Score: 0 Reference
I have always used Chrome with Toodledo and no issues.
I took your suggestion and used IE.
Now it works.

What has happened?
Jake

Toodledo Founder
Posted: Jan 10, 2014
Score: 0 Reference
I don't know. It works for me in Chrome. It could be a recent plugin that you installed perhaps?
henmh6960

Posted: Jan 11, 2014
Score: 0 Reference
I disabled all extensions in Chrome and reset the browser settings. Same issue.
I guess I now need to use in IE.
Thanks.
Jake

Toodledo Founder
Posted: Jan 11, 2014
Score: 0 Reference
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
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