ForumsQuestionsAlarm error
Alarm error
Author | Message |
---|---|
hogy |
Alarm set before event 1.5 hrs, Toodledo email sent 1.5 hrs AFTER.
|
Jake Toodledo Founder |
The emails will go out relative to the due-date/time of the event. Did your even have a start-date/time that was 3hrs before the due-date/time?
|
hogy |
Yes.
Start date: 2015-07-17 Due date: 2015-07-23 at 16:00 Alarm before 1.5 hrs Email: Received: Mon, 20 Jul 2015 05:25:22 -0700 (PDT) Due: Jul 20, 2015 at 4:00 pm Start: Jul 17, 2015 Priority: Low http://www.toodledo.com/tasks/index.php?x=52075#task_416475071 - Sent from Toodledo.com to ... Sign into your Toodledo account to configure your reminder emails. This message was edited Jul 26, 2015. |
hogy |
Today it had two alarm. Both worked fine.
|
Jake Toodledo Founder |
You might want to check your timezone in your account settings to make sure it is set accurately.
This message was edited Jul 27, 2015. |
hogy |
Timezone is correct.
|
Jake Toodledo Founder |
Can you please create a support ticket for this so that we can look into your account and see what the problem is?
Thanks |
hogy |
Ticket # 58085
|
You cannot reply yet
U Back to topic home
R Post a reply
To participate in these forums, you must be signed in.