ForumsQuestionsRestoring Missing Task Details


Restoring Missing Task Details
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Rebecca.Reott

Posted: Nov 15, 2016
Score: 0 Reference
the task details for one of my most critical tasks just restored to a version from months ago. The task is still there with the right due date but all the content is suddenly months old. Does anyone know how I can get the task details back to reflect what it was just 30 minutes ago? I am not sure how to find the notes and really need them for work.
pawelkaleta

Posted: Nov 16, 2016
Score: 0 Reference
I would suggest to create support ticket and ask if they could help somehow as I think there is no possibility for the user to revert to previous details of task unless you have some backup files created in the past.
Rebecca.Reott

Posted: Nov 18, 2016
Score: 0 Reference
Toodledo Support was very helpful and suggested accessing the old note on a different device that had not yet synced (in airport mode) or using an old icloud version of my phone to revert back to the old note and again, use airport mode ASAP before it had a chance to sync. This method worked perfectly and would be helpful for anyone that ever has missing info or needs to recover something!
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