ForumsQuestionsWindows desktop not syncing


Windows desktop not syncing
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simonholland49_2

Posted: Jan 10, 2018
Score: 0 Reference
I have Toodledo on my Windows laptop, Android phone and Ipad. Both Ipad and phone are sync'ed ok, but over the last 3 days, the laptop will not sync and shows a blank page:



The two spinning symbols next to the username just keep spinning.

I have managed to log into my Toodledo account from another Windows Desktop and everything there seems OK. It is just the laptop that has the problem.

How do I fix this?


This message was edited Jan 10, 2018.
Jake

Toodledo Founder
Posted: Jan 10, 2018
Score: 0 Reference
Try signing out of Toodledo and then sign back in again.
simonholland49_2

Posted: Jan 10, 2018
Score: 0 Reference
The page is totally unresponsive. None of the icons respond to a mouse click so I cannot even log out. All I am able to do is close the page with the Windows X.
Jake

Toodledo Founder
Posted: Jan 10, 2018
Score: 0 Reference
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
simonholland49_2

Posted: Jan 11, 2018
Score: 0 Reference
Ticket No. 68755 raised.
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