ForumsQuestionsnot sure how to cancel subscription


not sure how to cancel subscription
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itp

Posted: Feb 17, 2020
Score: 0 Reference
User Larry2 posed this question in August:

"I'm assuming that if it can't find my email address (here: https://toodledo.chargebeeportal.com/portal/v2/login?forward=portal_main) then I don't have a current subscription?

I thought I'd read that those with old Silver+ subscriptions would not be auto renew until they signed up under one of the new plans. I trust that's why it can't find my email address because I still have a Silver plan."

(https://www.toodledo.com/forums/2/27235/0/automatic-renewal-of-subscription-how-to-cancel.html)

I’m in the same situation.

Can anyone confirm that if your email-adres (= username in TD) is not on file with Chargebee that TD won’t be able to automatically renew my subscription?
Anant G.

Toodledo Admin
Posted: Feb 21, 2020
Score: 0 Reference
Posted by itp:
User Larry2 posed this question in August:

"I'm assuming that if it can't find my email address (here: https://toodledo.chargebeeportal.com/portal/v2/login?forward=portal_main) then I don't have a current subscription?

I thought I'd read that those with old Silver+ subscriptions would not be auto renew until they signed up under one of the new plans. I trust that's why it can't find my email address because I still have a Silver plan."

(https://www.toodledo.com/forums/2/27235/0/automatic-renewal-of-subscription-how-to-cancel.html)

I’m in the same situation.

Can anyone confirm that if your email-adres (= username in TD) is not on file with Chargebee that TD won’t be able to automatically renew my subscription?


You are not on auto-renew plan and you will be moved to free plan automatically when your current subscription expires.
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