I am a long-time Plus customer. My subscription went (it's own) from Plus to the free version, even though Toodledo has been charging my credit card each month. As such, I have lost functionality, including the loss of my sub-groups, sub-items, etc, etc.. I have made several attempts to contact Toodledo by email and I submitted a couple of trouble tickets. Crickets. Today, I called the +1 937-453-3828 number but it does not accept calls from Canada, if that number is working at all.