ForumsQuestionsAndroid App (new install) showing OLD (deleted) tasks still


Android App (new install) showing OLD (deleted) tasks still
Author Message
fiona.c

Posted: Jul 20, 2022
Score: 0 Reference
I have just installed the new ToodleDo Android app to access lists etc easier.
Now it has finished syncing I notice it has all these OLD tasks showing as still active even tho I have DELETED them some time ago in the web interface.

In fact, if I search the web interface for the task it does not find it.

So is there TWO databases? That are not being sync'd properly??? What is going on here.

To add into the mix, I have used Ultimate-To-List on my phone for a long time in lieu of the native app. I recently had to revive an old phone (as my new one died) and it is like it has not sync'd properly with the web app either and has also been showing old, deleted tasks... BUT DIFFERENT ones to the native android app!?! I'm so confused!

I really dont want to have to delete them again - this seems dangerous and fundamentally wrong...

Can someone assist with this sync issue on either app?
PamelaH

Toodledo Admin
Posted: Jul 22, 2022
Score: 0 Reference
Hi Fiona -
There is only a single database so this should not happen.

Can you send us a support ticket with some screenshots that we can look at? I'm wondering if maybe there are some settings that are different.

Thanks!
-Pamela
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