ForumsQuestionsNext gen app fails to login


Next gen app fails to login
Author Message
Sergey Shevchenko

Posted: Oct 27, 2022
Score: 0 Reference
I'd love to try out the new app, but I can't: O can't get past the login screen. Or opens up, I enter my correct user and password (verified), click the button: the progress bar at the bottom briefly flashes, as if the app actually begins logging me in, but then I'm still at the login screen.

I even tried opening a new account for a different email address and using that — nope, still the same story.

Please help!
tdDavid

Toodledo Admin
Posted: Oct 28, 2022
Score: 0 Reference
Posted by Sergey Shevchenko:
I'd love to try out the new app, but I can't: O can't get past the login screen. Or opens up, I enter my correct user and password (verified), click the button: the progress bar at the bottom briefly flashes, as if the app actually begins logging me in, but then I'm still at the login screen.

I even tried opening a new account for a different email address and using that — nope, still the same story.

Please help!


Hi Sergey,

Can you file a support ticket with your phone model and OS version? https://www.toodledo.com/info/ticket.php

Kind regards,
-David


This message was edited Oct 28, 2022.
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