ForumsQuestionsAndroid App not syncing/updating


Android App not syncing/updating
Author Message
BeeJay44

Posted: Feb 25, 2024
Score: 3 Reference
Problem just started this morning. Longtime user and I have Toodledo installed on 3 Android Tablets and a Google Pixel Smartphone. None of these are syncing today, Even clicking on manual sync nothing happens; usually you can see a progress bar in action for a couple of passes but today - nothing.

The website seems to be working fine but owing to memory problems - I'm aged 79 with alzheimer's - these apps are a big loss to me.

Anyone else having problems - (Sunday 25 Feb 2024 @ 15:20 GMT)
simon.berg

Posted: Feb 25, 2024
Score: 2 Reference
Same problem here. Google Pixel not syncing. Web and iPad working fine.
Reinstalled the Android app.
Upon login, it says "Authentication failed [4]."
rainer.burmeister_2

Posted: Feb 25, 2024
Score: 1 Reference
Same Problem Here. App ist Not synching on Android devices. Web is okay.
After reinstalling the android App i got that authentification Error too.
.
BeeJay44

Posted: Feb 25, 2024
Score: 0 Reference
Thanks for both replies so far. Will have to see what tomorrow brings and I pray it is working OK again as I am lost without it.
(On checking, it seems I first started using Toodledo in 2010 when I didn't really need it. Now I desperately need it!)
steve

Posted: Feb 25, 2024
Score: 0 Reference
still not syncing
Jimraz

Posted: Feb 25, 2024
Score: 0 Reference
Same here just started today
Jimraz

Posted: Feb 25, 2024
Score: 1 Reference
I started a Support Ticket for this issue at 8:44 pm EST
jason.hover

Posted: Feb 25, 2024
Score: 1 Reference
Same here. I actually use Informant app to sync with toodledo, and my last successful sync was 2/24/24 6:33PM pacific time. Now I just keep getting "Toodledo sync problem". I downloaded Android Toodledo app to try that, and I can't sign in - just get "authentication failed [4]" error. So issue seems to be on server side. Here's to hoping this gets resolved Monday morning!
jason.hover

Posted: Feb 25, 2024
Score: 2 Reference
*** RESOLVED***

I was just now (2/25/24 8:20pm pacific time) able to do a sync from Informant 3rd party android app to toodledo - so it would appear that the server-side sync issue is resolved (fingers crossed it sticks!)
BeeJay44

Posted: Feb 26, 2024
Score: 1 Reference
Monday morning in the UK (08:40 GMT) and Toodledo is working again on my Android gadgets. Must have just needed a day off. 😉
Thanks to all who responded.
rainer.burmeister_2

Posted: Feb 26, 2024
Score: 2 Reference
Here in Germany at 09.00 a.m. it is working again. Thanks to whoever repaired it.
.
PamelaH

Toodledo Admin
Posted: Feb 26, 2024
Score: 0 Reference
Thanks for the message and we apologize for the inconvenience. We have adjusted our Cloudflare settings and believe this should be resolved now.
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