ForumsQuestionsOutlook Sync Not Working

Outlook Sync Not Working
Author Message

Posted: Feb 17, 2010
Score: 1 Reference
Hi. I have used toodledo for a while and the outlook sync worked for me before; but for some reason recently (3 or 4 months ago), it just stopped working. I re-downloaded the Toodledo Sync for Outlook, yet nothing.

Every time I do 'manual sync', this is what I get in diagnostics:

SyncApp.exe Information: 0 :
SyncApp.exe Information: 0 :
SyncApp.exe Information: 0 : ----------------------------------------------------
SyncApp.exe Information: 0 : ToodledoSyncApp Version
SyncApp.exe Information: 0 : Please do not post these trace logs to the Toodledo Forums
SyncApp.exe Information: 0 : ----------------------------------------------------
SyncApp.exe Information: 0 : SynchLib:Synchronize() method called
SyncApp.exe Information: 0 : ToodleProxy: Auth token is 9.50 minutes old, 220.50 remaining
SyncApp.exe Information: 0 : ToodleProxy: Auth token is 9.50 minutes old, 220.50 remaining
ToodledoClientLib Information: 0 : ToodleClientLib:sendHttpRequest:Request=[;key=cd cc3634e5695a939b961524dad2c8a4]
ToodledoClientLib Information: 0 : ToodleClientLib:sendHttpRequest:Response=[<?xml version="1.0" encoding="UTF-8"?> <server>
<date>Wed, 17 Feb 2010 00:29:14 -0500</date>
SyncApp.exe Information: 0 : TaskProcessor:calcServerDateAdjust() server time difference is 61 minutes (including 1 minute offset)
SyncApp.exe Information: 0 : SynchLib:LoadSyncInfo() load sync records
SyncApp.exe Error: 0 : Error during synchronization: Unable to load sync record from database file
at SynchLib.Common.DAL.SyncInfoManager.LoadSyncInformation()
at SynchLib.SyncTool.LoadSyncInfo()
at SynchLib.SyncTool.Synchronize()
at SyncApp.frmMain.PerformSync()

I don't know if that helps or not. Can anybody tell me what I should do for it to work?


Toodledo Founder
Posted: Feb 17, 2010
Score: 0 Reference
You'll have to contact the developer, since we didn't make that application.

Posted: Jul 15, 2010
Score: 0 Reference
Just reading your old post did you ever solve the problem ?? if so please drop me a mail telling me what you did
Many Thanks


Posted: Aug 09, 2010
Score: 1 Reference
For the last poster, I had this problem and solved it by resetting the synch database. Right click on Toodledo synch tray icon > Options > Recovery Tab > Enable > Reset Synchronisation Database.

Hope this helps.

Posted: Sep 21, 2010
Score: 0 Reference
Thanks for the advice about the reset synch database. It seemed to work for me. Before doing it I renamed any task in Outlook which I was at all worried about losing, just as a precaution. That way I didn't get any wrong-way overwriting. But it all worked fine.

Posted: Sep 22, 2010
Score: 0 Reference
For me resetting the database hadn't worked at first, but then I deleted all my outlook tasks (as they were already there at some other place) besides resetting it, and it worked from there.

Posted: Feb 02, 2011
Score: 0 Reference
Thank you pdodjo. I looked all over the Net for a solution to my Outlook sync problem, but was able to fix the problem within 10 seconds with your help. Thanks again!

This message was edited Feb 02, 2011.
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