ForumsQuestionsEmail to Toodledo -- Ignore # symbol?


Email to Toodledo -- Ignore # symbol?
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Steve

Posted: Aug 06, 2010
Score: 0 Reference
I'm just starting to play with Toodledo, so this may be something others have already run into. I use Spiceworks at work for our helpdesk tickets. I get an email whenever a ticket is assigned to me. I set outlook to auto forward those emails to my toodledo email address.

Trouble is, those emails always include [Ticket #12345], and of course toodledo is trying to interpret the ticket number as a due date, and cutting off the subject at the # sign.

Any way around that?
Jake

Toodledo Founder
Posted: Aug 07, 2010
Score: 0 Reference
Sorry, there is no way that I can think of, unless you can configure your email program to remove that part of the email before forwarding it to Toodledo.
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