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rblair

Posted Apr 15, 2009 in: How do I Complete a task
Score: 0
  • rblair
  • Posted: Apr 15, 2009
  • Score: 0
Posted by Toodledo:
We just checked FF and could not reproduce the problem. I don't know why the checkbox images aren't loading for you. Try hitting the refresh button on your browser a few times.


Hope TD support learnt the trick about holding the shift button while pressing the refresh button - repeating hitting the refresh button did not reveal the check boxes, while pressing shift+refresh did show them for a second or two.
The forum has been extremely helpful, TD ticket support staff very disappointing in their ticket response.
rblair

Posted Apr 15, 2009 in: How do I Complete a task
Score: 0
  • rblair
  • Posted: Apr 15, 2009
  • Score: 0
Cleared cache - no difference
Held shift and refresh, and saw boxes appear for a second, then they disappeared. So something in FF must be deleting them.
Tried FF on another machine and worked OK so must be this computer and FF.
Yes IE does work on this machine while FF does not.
Would be good to understand what is going on. I regret having Vista and will go to Windows 7 ASAP.
I can work around the problem OK but it concerns me that others with the same problem but without my persistence might have assessed TD as non functioning and left in frustration.
Cannot imagine that I would be the only one using a Toshiba portable with Vista + FF that has encountered this problem. So maybe the techies can further investigate as this might be a harbinger of future problems.
Thanks to everyone for their thoughful help, and Vin the idea of clicking shift while refreshing is excellent - would like to earn more about that - any links appreciated. This suggestion has revealed the nature of the problem most elegantly.
rblair

Posted Apr 15, 2009 in: How do I Complete a task
Score: 0
  • rblair
  • Posted: Apr 15, 2009
  • Score: 0
Thank for helpful suggestion but FF is already up to date, and disabling addons and restarting FF made no difference.
Lttle tick boxes are not visible in classic view.
Maybe I will have to return to IE.
I wonder how many folk have had the same problem and abandonded TD without realising that this is a browser issue. Have previously used Omniview on Mac and TD seems to be philisophically aligned.
rblair

Posted Apr 15, 2009 in: How do I Complete a task
Score: 0
  • rblair
  • Posted: Apr 15, 2009
  • Score: 0
Thanks Anders. I now discover that the little boxes are not visible in FireFox but are seen in Explorer.
I prefer to use Firefox. Fiddling with the text size etc does not reveal them them.
Closing the left menu column makes no difference. Using Vista Business on a Toshiba portable with an external widescreen monitor.
Has anyone any idea of what is happening, and how to fix it. Was looking for a keyboard shortcut but apparently not included.
rblair

Posted Apr 15, 2009 in: How do I Complete a task
Score: 0
  • rblair
  • Posted: Apr 15, 2009
  • Score: 0
Sorry to ask a very dumb question but new user. Have got lots of tasks imported from Outlook csv and want to flag as completed.
Cannot discover how to flag as complete - help appreciated
Thanks
Chris