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Author Message

Score: 3
I am a paying customer, and now after this, a much more dedicated and loyal customer. Was I disappointed? Yes. Did I understand? Absolutely. You learn more about someone during difficult times than in good. Your customer service is excellent, your communication was spot on, and your demonstrated actions to make things right, exemplary. Toodledo is a fantastic product. The iPhone App kept me going during the outage. Oh what a wonderful world it would be if all companies were this customer centric, dedicated, and honest. Keep up the great work!
Thank you,

This message was edited Jun 11, 2009.