ForumsQuestions"Login failed" in iPhone app


"Login failed" in iPhone app
Author Message
tmwgator

Posted: Oct 06, 2014
Score: 0 Reference
iPhone app inexplicably stopped syncing and was trying to force me to re-login - no matter what I do now, I get "Login failed - please check your e-mail and password" - I have tried everything I can think of, including:

-changing password on website, making sure that works, then entering that password in app - no good

-deleting and re-installing iPhone app - no good

-waiting til the following day, double-checking that website password works, then trying to login multiple times in app - no go

(iPhone 5 with latest iOS, latest app version)


This message was edited Oct 06, 2014.
Jake

Toodledo Founder
Posted: Oct 06, 2014
Score: 0 Reference
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
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