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Newlines in Notes deleted and BITLY tags!



AuthorMessage
gkumar

Posted: Sep 12, 2009
Score: 0



Hello,

This has happened to me multiple times and is quite frustrating. I thought it was a one-time incident, but it is not the case.

When opening a long note that contains text and links, the newlines in the note get deleted and the note becomes one huge glob of text. Is there a way to fix this ASAP? I have wasted lots of time trying to get my notes back the way it was before.

Secondly, what is the new BITLY tags that have been added to the links? It may have been the cause of the newline deletion problem and secondly, it is very hard to select certain or all pieces of the notes' text because the BITLY tags are displayed in edit mode. It is even hard to select the text in non-edit mode because a single click enters edit mode automatically. Is there a way to REMOVE the BITLY tags?

Thanks! I'd like this problem to be fixed ASAP as I am a paid subscriber and have been a long time user of toodledo (relatively). Please message me at gkumar [at] gmail [.] com if you have questions as I do not check the forums often.

Thanks,
Ganesh


This message was edited Sep 12, 2009.
Jake

Toodledo Admin
Posted: Sep 14, 2009
Score: 0



We have nothing to do with Bitly, so I have no idea where these are coming from and why the notes are getting messed up. Perhaps it is a third-party application that is syncing with your account (Outlook, PocketInformant, etc), or maybe it is a browser plugin that you are using.

Does this happen to every note, or only certain notes? If only certain notes, do they have anything in common?

I know that Twitter uses Bitly. Are you using Twitter with your account?
gkumar

Posted: Sep 14, 2009
Score: 0



No, I do NOT use Twitter or any other service/plugin except with the iPhone and www.toodledo.com to access ToodleDo

When inputting a link in the note of the task, like "http://www.google.com", the link shows up as:
<*a bitly="BITLY_PROCESSED" href="http://www.google.com" auto="1">http://www.google.com<*/a>
(without * characters. I manually put * to show the HTML text)

How do I fix or disable this? I am using Chrome and Firefox browsers and in both cases, the above scenario occurs.

Thanks!


This message was edited Sep 14, 2009.
Anders

Posted: Sep 14, 2009
Score: 0



Those are the regular HTML tags Toodledo puts onto valid URLs that you enter in the notes section. You should only see the tags when in edit mode, not when just viewing the notes. It is because of those tags that the links are clickable. If you did not have those, it would just be text that you could not click on to go to the URL. You can't disable the URL identification, but if you just want it to be text, you could leave out the "http://" part, and it would not be converted to a link.
gkumar

Posted: Sep 14, 2009
Score: 0



Ok, I can omit the http part to solve the link problem.

But why does the editing of the note sometimes cause the deletion of the newlines? Multiple times, I had a nicely formatted note, and after editing it, the text became one huge blob of text.
Anders

Posted: Sep 14, 2009
Score: 0



I'm not sure, and I honestly can't say that I have seen that happen. If it happens again, it might be helpful to know the exact contents/format of the note, and how it looked before and after, as well as where it was edited (website/iPhone, etc.). If you would prefer not to share that here, you could use a support ticket: http://www.toodledo.com/info/ticket.php
gkumar

Posted: Sep 14, 2009
Score: 0



Ok, thanks! I posted a ticket with screenshots attachments!
Anders

Posted: Sep 14, 2009
Score: 0



You know what, looking back at your post with the HTML tags, I am still not really sure why it would say "BITLY_PROCESSED". I have never seen Toodledo do anything like that. It usually says "linkindex=(some number)". Do you use any browser addons that might do automatic URL shortening, or did you drag any of the links into the note field?
IceHeartX

Posted: Sep 14, 2009
Score: 0



http://code.google.com/p/bitly-api/wiki/ApiDocumentation

bit.ly is a URL shortener.

sounds like a wacky plugin to me.
gkumar

Posted: Sep 14, 2009
Score: 0



I think you are right! I found an unknown bit.ly plugin that was installed by one of my family members on this PC. That may have caused the BITLY plugin to mess with the links. I have uninstalled this plugin. Hopefully this will also solve the newline deletion issue!
gkumar

Posted: Sep 14, 2009
Score: 0



It looks like the problem occurred again. This solves the BITLY PROCESSED problem, but it doesn't solve the newline deletion issue. I think this occurs when I make a change in edit mode, and click outside of the note field to save, and then rapidly go back to the edit mode to make further changes. Upon going back to the edit mode rapidly, the newlines delete themselves.

So using textpad, I substituted <a href with \n\n<a href to get some format back although it doesn't prevent the issue.
Jake

Toodledo Admin
Posted: Sep 14, 2009
Score: 0



I am glad you figured out the bitly thing. I know that was caused by an outside source.

As for the newlines, it could be something to do with saving and then quickly editing the note again before it has had a chance to complete the save process. I'll check into this, but in the meantime, try waiting until the orange spinner disappears before re-entering edit mode.
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