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brian

Posted: Oct 09, 2011



Posted by Toodledo:
Sorry to be blunt, but if less than 10 people are experiencing the problem and we cannot reproduce the problem, then it is unlikely that we will be able to fix it. Please create a support ticket so that we can get the particulars about your configuration and see if this gives us any clues.


I checked today and the speed problem disappeared. No change to my browser or config so some improvement must have beend one on your end.

-- Brian
brian

Posted: Sep 08, 2011



ROFLMAO!


You are oh so very helpful. Do you work for Apple where they sweep problems under the rug and hope they go away until a critical mass of users complains? I don't take well to snide comments, Mr. know it all.

- Brian
brian

Posted: Sep 07, 2011



Posted by Toodledo:
A very very tiny percentage of our users are reporting slow page loads. We haven't been able to reproduce this on any of our test computers and we haven't been able to figure out what could be causing. If you could create a support ticket and provide some additional information and run some experiments, that would help us out.


Not really "very very tiny." There are at least three posts on this page and more on the previous one that mention slowness. Ignoring the issue won't make it go away. It's better to restore the old interface, work on the speed issues, then put the new one back once the problems are resolved. Ever since the new interface came out, I've been using a third party tool to get around the performance problems. For one, I don't care about cosmetic changes. I care about functionality. If performance is sluggish, nothing else matters.

-- Brian
brian

Posted: Sep 07, 2011



Posted by Toodledo:
A very very tiny percentage of our users are reporting slow page loads. We haven't been able to reproduce this on any of our test computers and we haven't been able to figure out what could be causing. If you could create a support ticket and provide some additional information and run some experiments, that would help us out.


I can do this, but what format should I provide the examples in? I'm willing to show my todo list or a subset of it. Should I export this to XML? Should I share my Toodledo account with support? I'm running an extremely fast computer in Win 7 64 bit with 16 Gb RAM and Firefox 6.02. Since the update, aside from switch between the "main" and "folder" views being slow, switching between different folders within the folder view itself is also extremely slow.

-- Brian
brian

Posted: Sep 07, 2011



If you try what I'm doing, I'm sure you'll notice the slowness. This is also not the only post on this topic. My database is exactly the same as before. If I click the "Folders" item, it now takes almost a full minute to show my folder list. For the previous version it was almost instantaneous. It's obvious that this is an issue with the new code and not with anything I'm doing. I didn't change what I'm doing, the server did. So which one do you think is at fault? Switching between Main and Folders is extremely sluggish. I've started using a 3rd party tool because this is practically unusable for me.


And I'm an engineer as well.

-- Brian

Posted by Salgud:
Posted by brian:
The redesign seems ok. But this is SLOW, SLOW, SLOW. I used to sort by folder. This is now so slow as to be unusable. Also, how do I store all of my stuff offline in case Toodledo goes away?

Thanks,

Brian


If yours is slow, there's something wrong. For most of us, the new version is faster.

As to backing up, go to Tools, Import/Export and pick your poison.
brian

Posted: Sep 06, 2011



The redesign seems ok. But this is SLOW, SLOW, SLOW. I used to sort by folder. This is now so slow as to be unusable. Also, how do I store all of my stuff offline in case Toodledo goes away?

Thanks,

Brian