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Nit

Posted Sep 16, 2011 in: account expiry?!?!? NOOOO!
Score: 0
  • Nit
  • Posted: Sep 16, 2011
  • Score: 0
Sadly not. PI Help attempted to solve my (at the time unknown) problem, and suggested deleting my details & re-syncing. this resulted in wiping data from my phone. Now maybe you understand why I am so unhappy about this situation.
Nit

Posted Sep 16, 2011 in: account expiry?!?!? NOOOO!
Score: 0
  • Nit
  • Posted: Sep 16, 2011
  • Score: 0
how can the account be "not giving any benefit" if I use it every day????? Incidentally, I have had a toodledoo account since 09 september 2009, this is 2 years, your policy suggests it should have been deleted 6-12 months ago. But the bottom line is this - am I able to get my data back?
Nit

Posted Sep 15, 2011 in: account expiry?!?!? NOOOO!
Score: 0
  • Nit
  • Posted: Sep 15, 2011
  • Score: 0
I use Toodledoo via Pocket Informant every day, it is absolutely indespensable for me. I never use the web version as PI does it all. I was totally unaware that my account could expire without web usage and now all my data has been lost. Toodledo should send a notification by e-mail or to Pocket Informant to avoid this infuriating situation. Is there any way I can get my data back? I couldn't even access the help files or forums without setting up a new account, this is an appalling and blinkered way of managing other peoples valuable data. Please help.