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Toodledo Blog: News, Updates and Changes

VersionDateItem
4.95Mar 12, 2010Twitter Reminders

It is now possible to select "Twitter" as a location for customizable reminders for tasks that are coming due. Once you link your Twitter account to Toodledo, we will send you a direct message for tasks that you want to receive a reminder for.

This is configurable in the Tools and Services section. You can link your Twitter account on the Twitter Setup page and you can setup reminder locations on the Reminder Setup page.
4.94Mar 10, 2010iPhone updated with multi-sort. Version 1.5.8

Our iPhone app has been updated with a frequently requested feature. You can now sort your list by up to 3 different criteria, just like on the website.

Here is the full list of changes:

* Added the ability to sort your list by up to three different criteria at the same time
* Added "no context" and "no tag" option when filtering tasks.
* The filters dialog will now show the number of filters set in each section.
* Fixes display bug where "No Tag" and "Any Tag" pages didn't have a page title.
* Fixed bug where restoring to the page where you last where wouldn't work correctly when the last place was a tag list.
4.93Mar 3, 2010Tag filter

Hot on the heels of yesterdays update, we are now releasing the tag filter, and a few small refinements.

1) Tag filter : You can now filter your list by multiple tags.

2) When viewing a collaborator's list, it will now retain this collaborator when switching views (it won't reset to your list)

3) If you accidentally briefly move the mouse outside of a popup box (due-date calendar, tag filter, etc), it won't annoyingly disappear anymore. There is a very brief delay where you can move the mouse back in and keep editing.
4.92Mar 2, 2010Tag autocomplete + multi-context filter

Here are a couple nice improvements for today.

1) Tag autocomplete: When typing a new tag, it will highlight the tag that it thinks you are trying to type. Press the tab key to autocomplete that tag.

2) The context filter now allows you to select multiple contexts to filter by

3) Pressing the tab key to move between fields in the "Add Task" box will now allow you to tab to the note field.

4) Soon.... We implemented a tag filter that works just like the context filter, but it ran into a few last minute bugs, so we will release that once we get those ironed out.

Enjoy!
4.91Feb 9, 2010"Started" tab and saved Notebook sorting

Two small updates today:

1) The Notebook section will now remember how you sorted your notes and will keep them sorted that way when you return.

2) The"Due-Date" view has a new tab called "Started" that will be visible if you use the "start-date" field. This tab will show all tasks that have a start-date that is today or earlier. This will be useful to isolate tasks that can be started, while hiding tasks that haven't started yet.
4.9Feb 2, 2010iPhone app updated to version 1.5.7

A small update with improvements and a bug fix.

* Refinements to the new tag and context filters.
* Added general option to view lists with complete task titles (they will wrap onto multiple lines instead of being truncated with ellipses).
* Fixed bug where app may crash when scrolling to the bottom of the task details screen to view a subtask.
4.89Jan 21, 2010Updated Firefox Addon

Firefox 3.6 was released today, and we have also updated our Firefox add-on for compatibility.

http://www.toodledo.com/widget/firefox_plugin.php
4.88Jan 19, 2010New Tag Picker

We have just released our new tag picker. Now, when you add or edit a tag, a box will popup that will list your most commonly used tags for easy selection.

For those of you looking for tags to be auto-completed as you type (no mouse clicking), this is still on our to-do list.

We have also fixed a bug where clicking on a tag's tab (for example: "work") would have incorrectly displayed tasks with a tag that was a subset of the other tab (for example: "workout").
4.87Jan 13, 2010iPhone app updated with context/tag filters

Our iPhone app was updated today to version 1.5.6. The major improvements are a context filter and tag filter so that you can hide certain tasks. Here is the full list:

* Added a new Context Filter for hiding/showing tasks
* Added a new Tag Filter for hiding/showing tasks
* Added general preference to show list counts as filtered/total, so you can see how many tasks are currently filtered.
* The "Beep Beep" sound will now work with remote notifications
* Fixed bug where unlinking an account from Toodledo.com syncing could cause existing subtasks to be hidden
* iPhone->Web force sync will now work better
* The app will no longer freeze if the "Choose a Wifi Network" popup appears in the middle of a sync.
* Fixed bug where tasks set to repeat on a month multiple would always repeat monthly, if Toodledo was used in standalone mode.
* Fixed bug where sync wouldn't finish if a task's note had certain non-english characters in it
* Filters will no longer be applied to fields that are disabled
* The buttons on the "About Us" page are now clickable in landscape mode
* The "Sync on Edit" feature will now work more reliably, requiring fewer full syncs.
* If you have selected a default folder and then you delete that folder, it will now set the default for new tasks to "no folder" instead of "undefined"
* Archived goals will now be hidden
* Fixed display bug with adding new tags in landscape orientation

Available for purchase or as a free update from the iTunes App Store.

Apple allows you to rate and review an iPhone app each time it is updated, so feel free to re-rate or re-review our app if you desire.
4.86Jan 8, 2010Task emailing + Permalinks

Two additions today.

1) It is now possible to email a task to someone from the website. Hover your mouse over the checkbox for any task and select the "Email task..." link. This will open a pre-formatted email in your preferred email program.

2) Adjacent to this you'll see the new "Permanent Link" link. This is a way to get a URL that links directly to a specific task. From now on, email reminders sent from the website will contain this permanent link so that you can quickly get to the task from an email.

Enjoy!
Dec 27, 20092009 In Review

Happy Holidays!

2009 was a busy and challenging year for Toodledo.

At the beginning of the year, we moved our offices from Seattle, Washington to San Diego, California. We lost a little productivity time with the move, but we now have a constant moral boost from the sunnier weather.

This year, we experienced over 300% growth, which caused us to outgrow our servers twice. Welcome to all of our new Toodledoers!

Our biggest challenge occurred in the middle of the year when our service provider had several power outages that caused us to be offline for several hours. As a result of our growth and server issues, we spent a lot of time this year working on our hardware infrastructure to ensure that we can grow easier in the future and that we have increased redundancy and reliability.

In spite off all this time spent working behind the scenes, we did manage to release a ton of improvements to Toodledo that you may have noticed:



  • Greatly enhanced the ability to get reminders for tasks that are due soon, with adjustable leadtimes, reminders to multiple locations and support for instant push reminders to the iPhone.

  • Manual sorting of subtasks.

  • Big enhancements to how dates and times are handled, with the addition of a new popup calendar with quick dates, combining dates with times, and the addition of the "start time" field.

  • Added ability for a task to repeat from the start date.

  • Added the ability to duplicate or clone an existing task.

  • Many more third-party apps that work with Toodledo were created. Some notable ones: TaskJot (blackberry), Nuevasync (Windows Mobile, Nokia, Palm Pre), Active Words (PC)

  • Added the ability to add a subtask directly to a task without using drag and drop.

  • Added a Gmail Gadget.

  • Added ability to have subtasks nested by default.

  • Support Tickets were added to allow our customers to get one-on-one help.

  • The default values that you can set for new tasks were made to work on our slim website, simple website, multiple-add page, and various gadgets.

  • Speed improvements to searching.

  • Emailing a task into Toodledo was enhanced with more fields that can be set, file attachments (for Pro Plus users), UTF8 support, and support for CCing or BCCing Toodledo.

  • Adding tasks via Twitter was improved to support more settable fields.

  • Added support for the following new web browsers: Google Chrome, Internet Explorer 8, Opera 10.

  • Enhanced options for sorting your lists.

  • Your work week can now start on a Sunday or Monday.

  • Improvements to iCal support for syncing with calendars, importing and exporting.

  • Added the ability to see your recent account activity.

  • Added the ability to see your recently deleted tasks.

  • Improvements to keyboard shortcuts.

  • Improvements to task RSS feeds.

  • Improvements to the forums, including post icons, a "mark all as read" button, post rating, profile improvements, and a watchlist.

  • Improvements to our Import and Export tools.

  • The "Open/Close Dividers" feature now remembers its position.

  • Booklets can now be printed on A4 paper.

  • The Calendar page was improved and enhanced.

  • Quicksearch was optimized and improved.

  • Added the ability to give Toodledo as a gift.

  • Our slim mini-site now works for Palm Pre and Android phones.

  • And literally hundreds of additional small improvements and bug fixes.




We also worked very hard to improve our iPhone App, which was rated 4.5 out of 5 by MacWorld magazine, and which has consistently been in the top 20 ranked productivity apps on the iTunes App Store.


  • Added support for push notifications to receive popup reminders for tasks due soon, with 20 different alert sounds to pick from.

  • Cut/Copy/Paste support.

  • Added ability to instantly sync edits with "Sync on Edit" feature.

  • Smart tag picker.

  • Added more sorting options.

  • Adding a task is now much faster.

  • URLs and phone numbers in notes are now clickable.

  • Editing tasks is now faster and easier.

  • Added the "start time" field.

  • Support for landscape mode.

  • Ability to sync the timezone between the iPhone and website (useful for frequent travelers).

  • Filter will now show how many tasks are filtered out.

  • And a bunch of additional small improvements and bug fixes.




Wow! We need a vacation!

We appreciate all the support and suggestions that we have received from everyone. We are striving to make Toodledo the best productivity tool on the internet, and we have big plans for 2010 and beyond. Thanks to everyone for making Toodledo a success.

Happy New Year!
4.85Dec 8, 2009Better iCal importing (RTM importing)

Today we have just improved our iCal importer, which is the primary way that people can import their tasks from our biggest competitor, Remember the Milk. If you are a former RTM user, or are planning to switch, it is now possible to import your tasks from RTM and retain almost all of the information. The only information that we can't import is the task's list (folder). RTM does not export this value, so the data isn't there to import.

More Info: http://www.toodledo.com/info/help_rtm.php
4.84Nov 24, 2009Several refinements to subtasks and notes.

Today we are releasing some refinements to the way subtasks are manipulated as well as a few bug fixes and enhancements.

1) Moving subtasks around via drag and drop will now be smoother with less flickering and jerkiness.
2) Dragging a new subtask onto a closed parent, with manual sorting turned on, will now work properly.
3) Loading subtasks will now always obey the "show/hide notes" setting that you have selected.
4) Worked around a bug in Chrome that could cause the task or note to be overwritten with a different task or note when using the back button in combination with certain actions.
5) When typing a note or notebook entry, a small counter will now tell you how many characters you have left to type.
6) Some caps have been put into place to protect Toodledo from degraded performance.

Let me explain #5 and #6 a little bit.

Notes and Notebook entries have always had a limit on the number of characters they could hold, but this wasn't documented or displayed. If your note was too long, it just got truncated. So, we now display the number of characters left to type. The limits are very big. There are only a handful of notes or notebook entries that have hit these limits. Here they are:

Total length of a note: 32,000 characters
Total length of a notebook entry: 64,000 characters


We also noticed that there were a handful of people using Toodledo very heavily, who were causing degraded performance for everyone else. After investigating, we determined that in almost all of these cases, the abuse was happening unintentionally, due to a misbehaving third-party application that was syncing poorly to their account. In several instances, we found customers who had 200,000+ folders. Our UI was never designed to support this many folders, and I doubt our webpage would have even opened. We noticed similar things with contexts, goals, notebooks and tasks. In one case we found someone with half a million tasks in their account, but 499,950 of them were duplicates. Yikes!

So, we needed to put some caps in place to protect the service from abuse. We carefully analyzed how people were using Toodledo and picked caps that will not affect anyone using it as intended. There are only a few dozen accounts that will be affected by these limits, and most of these accounts are no longer active, probably abandoned because they couldn't figure out how to fix it.

That said, here are the new limits.

Total number of Folders: 1,000
Total number of Contexts: 1,000
Total number of Goals: 1,000
Total number of Notebooks: 10,000
Total number of Tasks: 20,000

The last one (number of tasks) is actually a partial cap. It is only applied to tasks added via third-party syncing applications. You can have more than 20,000 tasks if they are added via the website.

We don't want to point fingers, but we also don't want people's information to get corrupted, so, if you are using a old version of the ChromaDrake software for syncing Outlook to Toodledo, please consider upgrading to a recent version that fixes these issues.
4.83Nov 13, 2009Manual Sorting of Subtasks.

Today we are releasing a big new feature and some bug fixes.

Manually Sorting Subtasks
This is one of our top requests and we are happy to finally have it finished. The way that subtasks are sorted within their parent tasks is now a user preference. You can go into your account settings to change your preference. "Automatic Sorting" is the way that it has worked up until now, where subtasks are sorted with their parent task using the sort criteria that you have chosen. "Manual Sorting" is the new option. This allows all subtasks to be manually sorted within their parent tasks by dragging and dropping. This manual sorting only works when viewing subtasks indented. If you are viewing your list flattened out, then the regular sort criteria are used.

Other changes
1) Our slim mini-site now works for Palm Pre and Android phones.
2) When using the DD/MM/YYY date format, the drop down calendar might have shown the wrong month when adding a task.
3) When editing notes on Internet Explorer, it should no longer accidentally remove line breaks in rare situations.
4) Editing a task so that it was just whitespace caused and error and is no longer possible.
5) When deleting all of your tasks (using the account settings option), it is now possible to also delete your folders, contexts and goals.
6) A task that was assigned to an archived goal will now correctly show that goal on the list.
7) Fixed a security issue that could have allowed people you were collaborating with to potentially modify tasks they weren't supposed to. They would have had to intentionally and maliciously do this using some hacking tools. If you are not collaborating, or trust the people you are collaborating with, then there isn't anything to worry about. It has been fixed now anyway.
4.82Nov 10, 2009Toodledo iPhone app updated to version 1.5.5

Our official iPhone app has been updated to version 1.5.5 with the following improvements.

* Smart tag picker allows you to pick existing tags from a list. No more typing them out by hand.
* The filter button will now show the number of tasks that are currently filtered out of the list.
* The badges that show the number of tasks in a list will now match the behavior on the website.
* Added an additional sound for push notifications (20 total).
* Fixed bug where chinese characters could appear at the top of an emailed task in rare situations.
* Fixed bug where repeating tasks that were not synced to the website, might have repeated incorrectly (off by 1 day), in certain timezones.
* Fixed bug where a sync wouldn't complete if you had tasks that were assigned to a goal that was archived on the website.
* Fixed bug where if you were using the Chinese regional settings, a time set between 12:00 and 12:59 PM would be saved as AM.
* Fixed bug where, in certain situations, the app might crash the next time you started it, if you had put the iPhone to sleep very quickly after adding a new task.

It make take a few hours for iTunes to refresh and display the update.
4.81Oct 30, 2009Two bug fixes for dates

1) Fixed a bug related to daylight savings time (Nov 1) that was causing the "QuickDate" links next to the calendar popup to be inaccurate.
2) Fixed a bug on the Calendar view that was causing the days of the week to be printed incorrectly for people who have Monday set as the first day of the week, in months where the first day of the month is on a Sunday (this November, for example).
4.8Oct 26, 2009Give Toodledo as a Gift

Just in time for the holiday season, it is now possible to give a Toodledo subscription as a gift. Just go to our Upgrade page and type in the recipient's email address to purchase a gift subscription.

This also works for corporate accounts, where the person who does the purchasing is not the person using the account.
4.79Oct 21, 2009Forums now have a watchlist

We have added a simple watchlist to our forums. With this, you can have a single place where you can go to check on the topics that interest you the most. This is a good way to monitor a topic for replies.

Toodledo does not currently send a notification when a topic on your watchlist is updated. This is planned for a future update. For now, you'll need to monitor the watchlist manually.
4.78Oct 12, 2009Small bug fixes and API updates.

Today we have a few small bug fixes and some additions to our API that will allow third-party applications to better sync with Toodledo.

1) If you have a subtask without a due-date that is set to repeat "from parent" it will now repeat and remain dateless instead of getting set to have same due-date as it's parent.
2) Fixed a bug that allowed a task to be created that would repeat when you completed it, even though it said "no repeat".

API updates (for third-party developers)

1) The "reminder" field is now visible and editable so you can create and edit tasks with reminders.
2) It is now possible to read goal notes.
3) It is now possible to edit a goal's archived state.
4) It is now possible to edit which goal another goal contributes to.
5) It is now possible to add or edit a task to repeat from the completion date.
6) We updated the documentation to indicate which date fields also accept unix timestamps.
4.77Oct 7, 2009Two more keyboard shortcuts

We just added two more keyboard shortcuts.

y = Switch to Tag view
s = Switch to Status view
4.76Oct 2, 2009Six more improvements: Quicksearch, keyboard shortcuts, bugs

Continuing on yesterdays batch of small improvements we have a few more for today.

1) The QuickSearch functionality has been optimized and improved. It can now search through several thousand tasks without causing the browser to slow down. It also fixed a few bugs with searching inside indented subtasks.

2) You can now add a task from the calendar view.

3) Added a bunch more keyboard shortcuts. For a description of all of them, check here. Most of the functions in the toolbars will now have a keyboard shortcut.

4) Fixed a display bug with Internet Explorer 8 when using Multi-line view and editing tags.

5) Fixed a bug where the "clone task" function would not work on the scheduler or calendar pages.

6) Fixed a bug where saving and then quickly re-editing a note would cause the newline/return characters to be removed.
4.75Oct 1, 2009Four small improvements and fixes

We have just released a few small improvements and bug fixes.

1) The Calendar page has been promoted to a full view. The link has been moved from the sidebar up to the top in the "View By" section.

2) Saved Booklets will now have the option of being download in Letter as well as A4 sized paper.

3) A saved search that was using a field that you no longer have displayed on your list, will now be correctly editable.

4) The "History" link in the sidebar has always been a shortcut to the "Recently Completed" tab on the main view. We are switching this to link to the "Search" page with a pre-filled search. This will make it easier and quicker to adjust the date-range for the completed tasks that you want to find.
Oct 1, 2009Nuevasync enables task syncing to Windows Mobile, Nokia and Palm

A third party company called Nuevasync has just announced syncing support between Toodledo and Windows Mobile, Nokia and Palm Pre devices.
4.74Sep 18, 2009iPhone Update: Alert sounds, timezone syncing and more

Version 1.5.4 of our iPhone app is now available from the iTunes App Store.

* You can now pick which sound is played when you receive a popup reminder for a task that is due soon.
* Added option to sync your timezone from the iPhone to the website. This is helpful if you travel and want popup reminders to arrive on time in the local timezone instead of your home timezone.
* When adding a task, you now have the option to save it and return to where you were, or to go to the task and edit the details further.
* Emailing a task will now stay inside the app instead of switching to the Mail app.
* Fixed bug with lists occasionally being blank when sorting by "folder, importance" or "folder, due-date".
* Fixed bug where the keyboard would hide the bottom half of a new note in landscape mode.
* Fixed bug where the last task in a list might be hidden below the toolbar after doing a search.
* Fixed bug where having a start page of "Folders" would sometimes start to the last folder you were in instead of the list of folders.
* Fixed bug with the New Zealand timezone where a due-date might be visually displayed to be one day ahead of what it actually was.
* Fixed bug where completing a task with "sync on edit" enabled would cause the task to dissappear too quickly, with no ability to uncomplete it if it was a mistake.
* Fixed bug where the main screen would flicker when it refreshed it's badge counts
* Fixed bug where a folder created on the website would require a manualy sync before appearing on the iPhone in some situations
* Fixed bug with "Sync on Edit" where rapidly editing multiple tasks in a row with a slow network connection may have caused some of the edits to not get synced to the website until the next time you did a manual sync.
* Fixed some minor cosmetic display issues related to landscape mode.

Supports iPhone OS 3.0 and 3.1

IMPORTANT NOTE: To avoid losing your existing data, please make sure that you sync with Toodledo.com and backup your iPhone to iTunes before updating the application. Do not delete the application from your iPhone before installing the new version because this will also delete all of your data.
4.73Aug 31, 2009Quicker adding of new folders, plus bug fixes.

A feature addition and a few bugs fixed:

1) Quicker adding of new folders/contexts/goals. This isn't quite the "on-the-fly" creation that some people have been asking for (we still intend to make that in the future), but it is an improvement. Example: On the folder view, there is an "add folder..." link to the right of your tabs (if there is room). This link will now popup a form to quickly add a new folder without leaving the page. If there isn't room for the "add folder" link, it will be placed at the bottom of the "More Folders" popup box. Same goes for contexts and goals.

2) Fixed a bug where swapping tabs on the saved search page would sometimes not apply the search correctly to indented subtasks.
3) Fixed a bug where an apostrophe in a tag would cause that tag's tab to not load correctly.
4) Fixed a bug where the quick-dates on the calendar popup would display the wrong date on the second page reload of the "add multiple tasks" page.
4.72Aug 28, 2009Nested subtasks and other updates.

We have just released a number of improvements and bug fixes:

1) Our number one feature request from Pro members: The filter that controls whether subtasks are flattened or nested has been moved out of the filter toolbar and into the bottom toolbar for quicker access, and it has been modified to have an additional state, where subtasks will be nested and toggled open by default. This setting is saved across page reloads on a per view basis. The new options for displaying subtasks are: Flattened, Hidden and Indented. The last option is the new one, that hundreds of you have requested. You asked, and we delivered :)

2) Clicking the "Open Dividers" and "Close Dividers" links in the toolbar will now remember the state across page reloads on a per view basis. So, if you like the dividers to be closed all the time, this will work for you now.

3) There will now be dividers when sorting by star, and task/subtask.

4) The advanced search page has been updated with a few improvements and bug fixes.
a) It is now possible to apply the subtask (flattened, hidden, indented) filter to searches.
b) Search parameters will now be applied to nested subtasks. So, if your search finds a task with subtasks, and you toggle it to reveal the subtasks, the subtasks displayed will be the ones that match the current search. There will be a convenient link to reveal all subtasks, which emulates the old behavior.
c) When starting a new search, the keyboard focus will be automatically placed into the first text box, saving you one mouse click.
d) A saved search that uses certain special characters (&%"') will now work correctly.
4.71Aug 21, 2009Plugin for ActiveWords

Toodledo now has a plugin for ActiveWords. ActiveWords is a windows application that relates words with actions, giving you instant access to what you want. You can use it to quickly navigate to Toodledo from within any application on your computer.
4.7Aug 12, 2009Maintenance Complete

We have completed our scheduled maintenance in under 30 minutes and we are back online. Everything went smoothly and we are now running on greatly upgraded hardware. You can read more about this here.

Thanks for everyone's patience with this migration. It took a lot of time, but we are very happy with the results.
Aug 11, 2009Scheduled Maintenance Wednesday 7pm CST

Toodledo will be undergoing scheduled maintenance on Wednesday Aug 12th at 7pm CST. During this maintenance window, we will be migrating everything over to our newer, better, faster, stronger servers. You can read more about the migration here: http://www.toodledo.com/forums/1/2581/0/toodledo-migrating-to-new-servers.html

During this maintenance window, Toodledo will be offline. We will try to keep it to a minimum, but we do expect it to take at least 30 minutes.

If you need access to your to-do list during this window, we suggest that you plan ahead and print out a copy, or export it as a CSV file that you can load into a spreadsheet.
4.69Aug 5, 2009Announcing TaskJot - A Blackberry app with Toodledo syncing

We are very happy to pass along the news that there is now a native Blackberry application called "TaskJot" that wirelessly syncs with Toodledo. This is the same application that has been undergoing beta testing by many of our users under the code name "ToodledoBB". We have heard a lot of good things about this application, and recommend it to all Blackberry users.

This is a third-party application that is not developed nor supported by us, but we have had a lot of communication with Fieldstone Software (the developers) and they are great guys with a great product.

You can download a free trial or purchase the app at the following link:

http://www.taskjot.com
4.68Aug 4, 2009iPhone app updated with Landscape

Version 1.5.3 of our iPhone app is available in the iTunes App Store for download or upgrade. The big thing with this update is the addition of Landscape mode. When in landscape mode you will be able to see more information about each task when viewing a list, and you'll be able to use the big keyboard for faster typing. To enable landscape mode, go into the general settings section.

We also fixed the following bugs:
* Fixed bug with crashing when scrolling a list while a sync is happening in the background.
* Now syncs new folders/contexts/goals instantly if you have the "sync on edit" option selected.
* Can detect a crash (hopefully rare) and tries to startup in "safe mode" with auto-syncing and caching disabled.
* The main list should be less "flickery" when going in and out of views quickly.
* Fixed bug where people who did not sync with our website would get a popup error.

This update requires iPhone OS 3.0.
Jul 29, 2009Toodledo migrating to new servers

Many of you may be aware that we have experienced some unscheduled periods of downtime in the last month. The root cause of the problems are that our data center, run by Rackspace.com, is old and doesn't have enough electrical redundancy. When their utility feed went down, they attempted to switch to generators, but the generators failed. Rackspace has nine data centers around the world, and it turns out that Toodledo's servers were in the oldest and least redundant one.

It became apparent after the second power failure that we needed to migrate to something more reliable. We investigated a lot of different options and ultimately decided to stick with Rackspace, but to migrate to their newer data center in Virginia.

You may say that we are silly to stick with Rackspace after all the power failures and grief that their issues have caused us, but we don't see it that way. Hardware issues happen to everyone, and it is how the people at Rackspace responded to these issues that set them apart. Throughout the entire ordeal, Rackspace was amazingingly helpful and responsive to our requests and spent an enormous amount of time with us to get everything working again. They also gave us a significant credit and some free upgrades. I seriously doubt that we would have received that amount of dedicated support from another company.

The data center that we are moving to is state of the art. I have been personally told by both the CTO and VP of Operations that this datacenter is the best one that they have ever built and that the power issues that occurred at our old datacenter could never happen in the new one due to complete redundancy in the power infrastructure.

The new upgraded servers that Rackspace has given us are also much better. They have their own built in redundancy and greatly increased capacity that should give us a lot of additional room to grow in the future. The following diagram illustrates our old configuration vs our new configuration.




You'll see that most of the single points of failures have been replaced with redundant systems. On the whole, this is a substantial upgrade for us that should greatly increase our reliability, scalability and performance.

We have been extensively testing our new servers over the last few weeks and we are almost ready to switch over. When we flip the switch, it will require a short window of scheduled downtime. We don't know exactly when that will be yet, but we will do our best to give as much prior notice as possible and schedule it for an off-peak time.

We have done a lot of testing on the new environment, and we are fairly certain that the switch will be seamless, but with a migration as complex as this one, we would not be surprised if there were some small bugs introduced along the way. We will do our best to respond to these as quickly as possible.

We are taking multiple precautions with data integrity (currently all of your data lives securely on 6 separate servers in 3 different geographic locations). If you want, you can also make your own backup by using the XML export tool.

We'll update this post as we have more information to share.

Thanks!
4.67Jul 28, 2009Brief spike in traffic causes downtime

A few minutes ago we experienced a brief spike in traffic that caused our servers to get overloaded. During this approximately 15 minute window you may or may not have been able to access Toodledo. It looks like about half of the connections failed. We're not really sure what caused it right now, but the traffic has died down and everything is back to normal.

We are in the midst of migrating to new servers with more redundancy and capacity, so hopefully these types of events will be a thing of the past.
4.66Jul 20, 2009Toodledo iPhone Update 1.5.2

Apple has just approved our latest update to our iPhone app. This update requires iPhone OS 3.0.
Version 1.5.2 should be in the App store shortly and will contain the following improvements:

* To make remote notifications more intuitive, the due-time field is now on by default for new users.
* Changed the word "Alarm" to "Remind me" to be consistent with the website and to be more intuitive.
* Now also does an instant sync when checking/un-checking off a task in a list (if you have instant syncing enabled)
* Bug fix for crashes when completing a repeating task.
* Bug fix for displaying the badge on folders with more than 1000 tasks inside.
* Bug fix for crashes when adding a task in certain situations.
* No longer prevents editing when a sync is in progress.
* People who don't want to sync to Toodledo.com will no longer be bugged to setup synchronization.
* When adding a new note, the keyboard will automatically be revealed.
* Adding a time between 12:00noon and 12:59 using a 24 hour clock will now work correctly.
* Push reminders will no longer be occasionally accidentially sent for tasks that you didn't want a reminder for.
* Fixed bug where adding a task and then immediately a subtask to this task, when using "Sync on Edit" may cause the subtask to be detached from its parent.

Known issues:
* If you add a new folder, context or goal on the iPhone you must manually sync it to the website before adding a task to that folder/context/goal otherwise the task will be put in the wrong folder. This will be fixed in version 1.5.3.
* If a sync finishes at the same time that you are quickly scrolling a list, the app may crash. This will be fixed in version 1.5.3.
4.65Jul 17, 2009Three improvements to our forums

We have made three small improvements to our forums today.

1) It is now possible to leave a topic as "unread" so you can come back later and finish reading if you want. Look for the link at the bottom of a forum topic.
2) It is now possible to change the number of topics and posts displayed per page. Go to your forum profile to edit your settings.
3) It is now possible to link directly to any post in the forums. Just click on the little page icon to the left of the posted date. This will highlight the post in question. You can then bookmark or copy/paste the URL wherever you want.
4.64Jul 17, 2009Cutting back on free support tickets

We are very fortunate that Toodledo has been increasing in popularity at an accelerating rate. Thank you to everyone who has trusted Toodledo with their to-do list. We have some great things planned for the future.

One of the downsides to being so popular is that we are being deluged with questions and feature requests. To give you an example of our exponential growth: We announced our forums a little over a year ago. For the first few months we were getting 1-3 new messages posted per day. Yesterday we had 55 new messages posted. A twenty fold increase in forum participation in about a year.

We have seen the same type of growth in emails and support tickets coming in to us. We currently spend over 50% of our time communicating with our customers. We enjoy talking with our customers, but as we continue to grow this will obviously become more and more unsustainable. We need to have some time to implement all the feature requests that people are sending in :)

It pains us to do this, because we pride ourselves on our support, but we have to put some restrictions in place to protect our own personally productivity. Today we are placing a cap on support tickets for people using our service for free. If you are a free user, you can create 2 support tickets, which will allow you to get one-on-one help about your particular issue. If you exhaust your 2 free support tickets, and need more help, you will need to purchase one of our subscriptions. All subscribers will continue to have unlimited support.

We know that this may not please people, but we still think that we are unique in providing free personal support to all of our users.

Please continue to use our FAQ and Forums for additional support options.
4.63Jul 14, 2009Some enhancements to the Toodledo iPhone app.

Apple has just approved our next iPhone app update. This has some bug fixes and some added functionality.

1) Added an option to sync any edits that you make instantly to Toodeldo.com.
2) Added in-app documentation for remote notifications.
3) Fixed bug where the keyboard would obscure where you were typing in a long note.
4) Fixed bug where the app would freeze for 1 second after you launch it.
5) After a sync, the list you are on will now update if there are changes.
4.62Jul 7, 2009Rackspace failed us again

This is getting really really frustrating. Rackspace (who runs our datacenter) had another power outage today (their 4th). This affected us for about 45 minutes. We are currently back up and running without any data loss. However, we are 1 server short right now, so everything is going to run slowly until we get that other server back online.

I know that 4 outages in a few weeks makes Toodledo look totally amateurish and ridiculous and I assure you that we are working like crazy to migrate everything to a more reliable datacenter. Migrating everything is a complex coordination issue that takes some time to test and complete, but it can't happen fast enough.
4.61Jul 2, 2009A few tweaks for reminders

We just made a few tweaks that should make reminders/alarms easier to use.

1) If you want every task to send you a reminder, it is now possible to set a default value for the reminder field. Any new task added via the website will have a reminder set automatically. Go into your account settings to set this up.

2) We have added "14 days" and "30 days" as options for the lead-time on reminders (Pro subscribers only).


Unrelated to reminders: We have added some additional information to the popup box that appears when you hover your mouse over a checkbox.

1) It will now show how a task was added, if it wasn't added via the website. Possible values are: iPhone, Firefox, Twitter, Jott, etc.

2) It will now show who assigned the task to you. This allows you to hide the "assignor" column and free up some horizontal screen real-estate, if you want.
4.6Jul 2, 2009Toodledo's iPhone app has been updated.

We are very happy that Apple has approved the most recently update to our iPhone App. The biggest thing that this update brings is alarms/reminders, using Apple's Push Network for remote notifications. This means that you can get an audible alarm when a task is due. Toodledo will also update your application badge several times a day so you know how many tasks are remaining. Here is the full list of changes.

Additions:
+ Uses Apple's Push Network to update the application badge and receive remote notifications when a task is due, even when the app isn't running.
+ Adding a task now uses a new method that is much quicker and provides more room to type.
+ Added several sort options (priority+duedate, duedate+priority, folder+importance, folder+duedate, star, subtasks).
+ Notes will now detect URLs and phone numbers and allow them to be clicked.
+ Supports cut/copy/paste.
+ Added a start-time field.
+ There is now a new "Start Page" option that will remember the page you were on when you last quit and restore you to that page when you relaunch the app.
+ Editing tasks will no longer uses the cumbersome scroll wheels in many cases.
+ Cleaned up various sections of the app to be more intuitive.
+ Completing a repeating task will now do an instant sync to Toodledo.com to reschedule that task.
+ Now, gives an error message when a sync is attempted without network connection.
+ Added general setting for font size
+ Editing the title and tag fields now use a multi-line text box, so you can see more of what you are editing.

Bug Fixes:
+ Compatibility updates for iPhone 3.0
+ Auto-sync has been improved. It will no longer create duplicate tasks if the sync is interrupted.
+ Editing the note, tag or title now updates the modification time for the task.
+ Fixed bug with due-dates on website and iPhone not matching because of timezones and daylight savings issues.
+ Fixed bug with sorting by due-date and due-time.
+ Fixed bug where clearing a date was not clearing the "optional" flag.
+ If you have more than 999 tasks in a folder, the folder badge will correctly display the full number of tasks inside.
+ Long task names no longer get truncated when viewing the details page.

It may take a few ours for iTunes to update itself and show our new version.
4.59Jun 26, 2009We now have a Gmail gadget

Today we are releasing a Gmail gadget, that you can add to your Gmail sidebar to get quick access to your to-do list when reading your email. This is a super convenient way to quickly add/edit tasks as you process your inbox.

Instructions for installing the Gmail gadget.

In addition, we have made a number of small improvements to our slim website that the Gmail gadget is built upon.

1) The "breadcrumbs" that you can use to go back a level in the hierarchy, are now usable on the task details page and even persist through editing a task or navigating to a subtask. This will make it easier to navigate back up to a list you were viewing.

2) It is now possible to sort by "Importance" and "Status".

3) It is now possible to select "All Tasks" and "Add Task" as default start screens for the gadget.

4) It is now possible to delete a note from a task.
4.58Jun 25, 2009We have improved our forum searching

Searching our forums has been improved. Now, when you do a search with multiple words, it will treat each word as a keyword instead of doing an exact match for the entire phrase.
4.57Jun 23, 2009Fixed a bug with searching and subtasks

We have fixed a bug on our advanced search page that was preventing the "toggle subtasks" command from working properly for subtasks that have a context. The problem was with the context filter being incorrectly applied.
4.56Jun 16, 2009Customizable reminders/alarms

Today we are releasing an enhanced reminder service.

1) It is now possible to select which tasks will send reminders.
2) It is now possible to customize the leadtime for each reminder from 15 minutes to 7 days ahead of time. You can pick a different leadtime for each task. (Pro subscribers only)
3) Emailed reminders will now contain all the pertinent information about the task (folder, priority, note, etc..) so you won't need to visit the website to see the details.
4) Reminders can be sent via email and SMS, with more options coming soon.

This new reminder system is much more powerful than our old system. If you were using our old system (which sent a short non-configurable reminder 1-5 hours before every tasks), this will continue to work until you manually convert over to using the new system.

Reminder Configuration Page

Once you have setup an address at which to receive reminders (using the link above), you can set reminders by clicking the checkbox above the calendar when setting a due-date and time.

If a task has a due date but no due time, any reminders set for that task will use 12:00 noon to calculate the time to send the reminder.
4.55Jun 16, 2009Improved Backup/Restore capabilities

We have now greatly improved the ability to backup and later restore your own data. We have done this via the "XML Export/Import" tool in our Import/Export/Sync section. An XML export file will now contain all of the information for your tasks and subtasks.

We have also improved the XML importer. It can now restore subtasks nested properly inside their parent tasks (Pro subscribers only). The XML importer has also been optimized to allow it to process much larger import files without running out of memory. The previous limit was 200 tasks per import, but we have now tested this up to 2000 tasks per import without problems.

Additionally, we have gotten the XML importer working better at importing tasks from Vitalist and Voo2do, if you want to migrate from those websites to Toodledo.

While we are taking every precaution to protect your data on our servers, if you are concerned about data loss, you can periodically download the XML backup file and save all of your data to your computer.
4.54Jun 2, 2009Two big updates and 6 little ones

Today, we are happy to announce the implementation of two of our most frequently requested suggestions.

1) Task Duplication / Task Templates / Cloning / etc.

It is now possible to duplicate/clone a task. This works for regular tasks as well as parent and subtasks. When you clone a task that has subtasks, it will duplicate everything and will give you a perfect copy of the original.

This is a great way to make templates for tasks that you need to create frequently. For example, if you have to do the same 15 tasks for each new project that you get, you could create a template task with these 15 subtasks and then make a copy of the parent task each time you start a new project.

To clone a task, hover your mouse over the checkbox. After a second, a popup menu will appear with a link to clone the task.

2) Adding a subtask directly to a task.

It is now possible to add a subtask directly to any task without using the slower drag-n-drop method. To add a subtask, hover your mouse over the subtask icon for a second. A popup menu will appear with the option to add a subtask.

If you are using Internet Explorer, the web browser may give you a security warning. This help topic explains how to prevent this.


A few other little updates

1) It is now possible to sort your list by parents/subtasks. Click on "Sort" in the toolbar near the top of your list and select this option. With this selected, parent tasks will be placed at the top of the list.

2) The current date/time is now listed at the bottom of the sidebar. If your date/time isn't accurate, you can click on it to set your timezone. (This was actually released a week ago, but we didn't post about it)

3) You can now attach a file when submitting a Support Ticket. This will help us more quickly help people with certain questions.

4) If you use keyboard shortcuts, the R key will now refresh the page.

5) Editing a saved search that consistes of only groups of rules will no longer insert the default rules at the top.

6) The simple HTML interface has been updated to support start date/time and status.
4.53May 21, 2009View Deleted Tasks

It is now possible to see recently deleted tasks, and to see how/why they were deleted. This can be useful if you are trying to figure out what happened to a task, or if you think that a third-party app is syncing poorly with Toodledo.

There is currently no "undelete" option, although this is planned for a future update.

You can find the recently deleted task list by going into your Account Settings and scrolling to the bottom of the page under "Account Activity".
4.52May 5, 2009Updates to forums

We have made a number of updates today to the forums.

1) There is now a "Mark all as read" link at the bottom of the forums to quickly mark all the topics as read.
2) Topics can now have icons to represent what type it is (question, feature request or bug). This helps identify topics.
3) A person's profile will now show if they are a Pro or Pro Plus subscriber.
4) It is now possible to rate individual posts with a thumbs-up or thumbs-down system. This will help identify useful posts and make it easier for people to find answers quickly. In the future, we may reward people who make a habit of providing helpful answers :)
4.51Apr 24, 2009Repeat from Start Date

It is now possible for a task with only a start date to repeat from that start date. The new behavior is as follows.

1) If the repeating task only has a due date: The due date will be used to determine when to reschedule the task. The start date will remain empty.
2) If the repeating task only has a start date: The start date will be used to determine when to reschedule the task. The due date will remain empty.
3) If the repeating task has both a due date and a start date: The due date will be used to determine when to reschedule the task. The start date will be moved forward by the same amount that the due date is moved.

Previous to this update, scenario #2 wasn't possible.
4.5Apr 24, 2009Fixed a rare repeating subtask bug

We fixed a bug that would sometimes cause a subtask to not repeat on the right date when it's repeating parent task was completed.
4.49Apr 21, 2009RSS feeds updated

RSS feeds of your tasks have been updated. They will now include all your task information (we added start date, start time, due time, goal, status and repeat). Also, the "read more" link will now take you directly to that particular task so you can quickly edit it.
4.48Apr 21, 2009Some more small refinements

Today we have made a few more little changes to make things more efficient.

1) The ESC key will now cancel out of any editable popup box (dates, repeat, file attachments)
2) If you are not using due time or start time, single clicking on the calendar will now set the date and make the calendar go away.
3) Fixed bug were double-clicking on the "next month" arrow inside the calendar would make the calendar go away.
4) Fixed bug where keyboard shortcuts would be temporarily ignored after editing the repeat value of a task.
5) Searching for tasks using dates in the D/M/Y format will now work.
4.47Apr 20, 2009Some fine-tuning of the new date/time picker

Today we have made a few adjustments to the way the new date-picker and keyboard commands work.

1) You can now double click a date to quickly select it and make the calendar disappear.
2) Tab and Shift-Tab will now work correctly to move forwards and backwards through fields.
3) When adding a task and editing a date, pressing the "return" key will no longer cause the form to lose keyboard focus. ie. You can press return to set the date and press it again to add the task.
4) When editing a date, keyboard shortcuts will no longer be ignored after dismissing the calendar.
5) When clicking to edit a date, the date will now be selected so you can start typing right away.
4.46Apr 15, 2009See recent account activity

We've added a new security feature to your Toodledo account. If you look at the bottom of your account settings, you'll see a link to view recent account activity. This will display a list of important activity on your account (logins, password changes, email changes, etc) along with the IP number and time that the activity occurred. This can be used to determine if an unauthorized individual is using your account.
4.45Apr 15, 2009Updates to due dates and start dates

Today we are releasing a big update centered around how dates work.

1) The main thing that people will notice is that the Due-Date and Due-Time fields have been combined. We did this for two reasons. First, almost nobody uses due-time without using due-date. This is logical. A time makes no sense without a date. What you are trying to do is mark a point in time when a task is due, and that requires both a date and a time. It is logical and helpful for these fields to be in the same place. Second, because we have added more and more fields as we have matured, horizontal screen real-estate has become very valuable. We noticed that people who enable the due-time field actually use it for fewer than 10% of their tasks. This was causing a lot of wasted space on the screen. By compressing the time into the date and only showing it in the 10% of cases where it matters, we were able to free up a lot of horizontal space, which means that you will now have room for more fields with less horizontal scrolling.

You still have the option of only using dates without times, and you can still input a time without a date (although we don't understand the purpose of this).

2) The second big improvement is that we have added the Start-Time field and combined it with Start-Date in the same way. With this addition, it is now possible to accurately bookend an event or task with specific start and end times. For example, a meeting can now be specified as starting at 4:30 and ending at 5:30. This wasn't possible before, and this makes our next enhancement possible...

3) When syncing your tasks to a calendar, like iCal or Google Calendar, the tasks will now be properly placed on the calendar at the time of day when they occur. You use start-date, start-time, due-date and due-time to specific when the event will appear on the calendar. If you omit one of the dates, we'll use the other date. If you omit one of the times, we will attempt to calculate it from the "length" field, otherwise it will be a zero length task or and all-day event if no times are specified. This should give people the flexibility that they need to keep track of tasks and events. Along with this, we have also fixed two iCal related bugs. Timezones will now be correctly applied, and non-english characters such as Chinese or Russian will now appear correctly in Google Calendar.

4) In your account settings, it is now possible to pick whether you want the week to start on Sunday or Monday. You can also specify your time preference to be am/pm or military time. A lot of people asked for these preferences, so we are happy to finally have them.

5) Toodledo will now display dates as "Yesterday", "Today" and "Tomorrow" to make it more obvious when a nearby task starts, or is due. If you want to see the actual date, you can hover your mouse over the word and it will popup the date.

6) The "Advanced Due-date modifiers" which have previously been a semi-secret are now easily accessible. With this feature, you can easily specify whether a task is due "By", "On", "After", or "Optionally on" the specified due-date. This helps organize your tasks and affects how tasks are displayed and how they repeat. For more on this, please read our help section

7) There are now a variety of "Quick Dates", which you can click to quickly enter common dates (today, tomorrow, next week, etc). This makes it faster to enter certain tasks, and it provides a quick way to postpone a task to a future date without hunting through the calendar or typing in a new date.
4.44Apr 3, 2009Sort by Star

It is now possible to sort by the "star" on Toodledo.com. To do this, click "Sort" from the toolbar below your tabs, and then select "Star" from one of the drop-menus.
4.43Mar 31, 2009Collaboration bug fixes

When reassigning a task to a collaborator, a ghost of that task will no longer remain on your iPhone or other syncing devices.

For our Pro Plus users: When reassigning a task with a file attachment, that file will now be copied to your collaborators account, so they can access it.
4.42Mar 26, 2009SSL encryption no longer gives warning

We have fixed the bug that was causing warnings to popup when using HTTPS encryption with our website.
4.41Mar 23, 2009A handful of bug fixes

1) Quicksearch couldn't find subtasks. Now it can.
2) When entering a due-time, capitalizing PM will now be recognized.
3) Completing a task has always stopped its timer, but it wasn't always visually stopped until you refreshed the page. A page refresh is no longer necessary.
4) If there was an ampersand (&) inside a folder, context or goal name, that name will no longer get visually truncated when editing a task.
4.4Mar 23, 2009IE8, Chrome, Opera compatibility updates

We have fixed all known compatibility issues with the newly released Internet Explorer 8, Google Chrome and Opera 9.6 web browsers.
4.39Mar 18, 2009Firefox Addon updated

Our Firefox Addon has been updated with the following enhancements and bug fixes.

1) Updated to support Firefox version 3.1b3
2) Folders, contexts and goals will now be sorted as they are on Toodledo.com
3) Passwords with the # character will now work properly
4) Adding a task with a # in the name will now work properly
5) Archived goals will be hidden
4.38Mar 17, 2009Reorganized section for import, export and sync tools.

Over the years, we have grown to include many different ways to export, import, sync and connect Toodledo with a variety of different external services. Previously, these different services were scattered around in several different places on Toodledo. The "Connections" page held many of these services and it was a very long and cluttered list.

Today we have consolidated all of these things into one page, and de-cluttered it so that it is much easier to find what you want. The new Import/Export/Sync page is accessible from the left sidebar on our website.
Older items have been removed for brevity.


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