ForumsQuestionsHabit reminders not working


Habit reminders not working
Author Message
mjStallinger

Posted: Dec 09, 2015
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Hi there!
I do not get habit-reminders at all, although, I set some.
They already worked, but suddenly stopped working a few weeks ago.
Anyone experienced the same issue?
Regards,
Michael
Jake

Toodledo Founder
Posted: Dec 09, 2015
Score: 0 Reference
Which locations have you selected for your alarms to go to?
mjStallinger

Posted: Dec 10, 2015
Score: 0 Reference
Auto-Timezone (GMT+1).
Seems to be correct at the moment: 4:53pm.
No habit reminders so far :(
Jake

Toodledo Founder
Posted: Dec 11, 2015
Score: 0 Reference
We have discovered the problem and fixed it. Sorry for the inconvenience.

The problem was that the number of people who created alarms on habits was so many that the system that we use to send out those alarms wasn't able to finish sending them all before it's allotted time was used up. We weren't anticipating the popularity of this feature :)
mjStallinger

Posted: Dec 12, 2015
Score: 0 Reference
Thank you very much - I'll test this weekend, if it is working again!

Keep up the good work!
Regards, Michael


This message was edited Dec 12, 2015.
vicki.rossler

Posted: Jan 13, 2016
Score: 0 Reference
I have yet to receive a habit reminder, although I set them up as soon as they became available. I have them set up for iOS, browser and app locations.
Jake

Toodledo Founder
Posted: Jan 13, 2016
Score: 0 Reference
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
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