ForumsQuestionsCan't edit notes in new tasks


Can't edit notes in new tasks
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ilia.smirnov

Posted: Feb 07, 2019
Score: 0 Reference
Hi!

From yesterday (06-Feb-2019) I can't edit notes in new tasks (using Chrome and IE). Layout changed a little and it loks now as error - fields are close to each other and the most important - it's impossible to click the note picture to start editing. In old tasks with notes everything is ok. The only workaround i found - locate the task on iphone, create note in it and after sync - it works.
J-O-D

Posted: Feb 07, 2019
Score: 1 Reference
I have just tested it (in Chrome I am full time, and I tested it on IE) - works without problem. Have you tried: CTRL+F5 to force the reload of the page, signing out of Toodledo and log in again?
ilia.smirnov

Posted: Feb 07, 2019
Score: 0 Reference
Yes, I've tried it. And the situation is the same on two computers - one in home (mac), other at work (pc). New task created via quick task looks like this - https://imgur.com/a/c7qGLQI - and the note pic/link is not clickable.
J-O-D

Posted: Feb 07, 2019
Score: 1 Reference
EDIT: What if you switch from Multiline to Grid view?

I am sorry, but I don't have any clue. I have switched to Multiline view, as you are using it, also the beta Toodledo version and my Toodledo does not look like that picture of yours. The note is a note field that I can write into without problems.


This message was edited Feb 07, 2019.
ilia.smirnov

Posted: Feb 08, 2019
Score: 1 Reference
In grid mode everything's alright. Can't edit only in new tasks in multiline.
scottcohen1

Posted: Feb 08, 2019
Score: 0 Reference
I am having the same issue, which I first noticed on Feb 7 or Feb 6. In multiline view, I cannot add a comment/note.

I can create a note when I add a new task.

I can edit or add to a note that already exists.

I can add notes in grid view (but I don't like grid view so that's not a feasible solution for me).

Any insights into when this will be fixed?
kevin_17

Posted: Feb 08, 2019
Score: 0 Reference
Same for me
J-O-D

Posted: Feb 08, 2019
Score: 1 Reference
EDIT: One last try may be deleting browser cache, maybe something did get corrupted there?

When exactly are you not able to add a note? I have added a quick task in Multiline view without problem and it looks like this: https://1drv.ms/u/s!AlER-iHBX0Pjh-hsB7KyryGfB32SHQ

Chromium based browsers, IE 11.

If you haven't already, you should go in https://www.toodledo.com/info/ticket.php and file the bug. I cannot reproduce your issue, so it is up to you.

Posted by scottcohen1:
I am having the same issue, which I first noticed on Feb 7 or Feb 6. In multiline view, I cannot add a comment/note.

I can create a note when I add a new task.

I can edit or add to a note that already exists.

I can add notes in grid view (but I don't like grid view so that's not a feasible solution for me).

Any insights into when this will be fixed?


This message was edited Feb 08, 2019.
ilia.smirnov

Posted: Feb 10, 2019
Score: 0 Reference
Hi! It looks like this - https://www.dropbox.com/s/tuyd2sqvpz9iunj/Untitled.mov?dl=0 - I'm clicking on the note icon but nothing happens.
J-O-D

Posted: Feb 10, 2019
Score: 1 Reference
And that's the thing - when I enter the quickadd task, I have not the note icon, I have the whole note field open for editing right away. So anyway, I hope some user with a subcription plan (and therefore creating support tickets ability) already have or will open a ticket for this, because I cannot do it for you, as I have never experienced this issue. Sorry that I cannot help you:-(
Gummiblume

Posted: Feb 10, 2019
Score: 0 Reference
Also on my machines.
J-O-D

Posted: Feb 13, 2019
Score: 0 Reference
Are you guys perhaps using the old tasks layout (www.tasks.com/tasks)? If so, please check the https://www.toodledo.com/forums/2/26619/0/can-add-notes-to-tasks.html.
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