ForumsQuestionsWhat on earth is going on with support?
What on earth is going on with support?
| Author | Message |
|---|---|
|
LSF_2 |
Ticket emailed in on the 15.02.21. As of today's date. no response.
Is this company still going or have they just given up? |
|
creinhard |
Hello!
There is no support. Last I heard, there were over 500 unanswered support tickets. Toodledo is probably abandonware at this point. You should make backups of your data of begin your search for another platform. You might get a better feel for the situation if you poke around the more recent threads over here: https://www.toodledo.com/forums/1/0/news.html Chris This message was edited Feb 21, 2021. |
|
rs.jen.vaughn |
Hey - I just returned to Toodledo after years away and have spent the past couple of days getting things in here. Wanted to say a big thanks for posting about the app being abandoned before I get too far down a path.
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|
dherst |
I just renewed my subscription with an annual payment, and it created a duplicate account. The payment was processed, but when I log in it still tells me my subscription has expired. I opened a ticket but they say the queue is over 500 and the wait time is 37 biz days.
Has anyone else experienced this? |
|
oletros |
Posted by dherst:
I just renewed my subscription with an annual payment, and it created a duplicate account. The payment was processed, but when I log in it still tells me my subscription has expired. I opened a ticket but they say the queue is over 500 and the wait time is 37 biz days. Has anyone else experienced this? Talk with your bank for a refund Toodledo is dead. |
|
J Carlos |
Posted by dherst:
I just renewed my subscription with an annual payment, and it created a duplicate account. The payment was processed, but when I log in it still tells me my subscription has expired. I opened a ticket but they say the queue is over 500 and the wait time is 37 biz days. Has anyone else experienced this? I am in the same situation, I am talking to my bank to see if there is a way to return the money |
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