ForumsQuestionsSince update yesterday, application shuts down
Since update yesterday, application shuts down
| Author | Message |
|---|---|
|
bmondillo |
I performed the update yesterday.
But now I can't see anything. The app just starts by showing the Toodledo header, sits there, and then shuts down. Any idea why? [running iphone 3G] |
|
Jake Toodledo Founder |
This happens sometimes with any update, to a small number of customers. Please try the steps listed here: http://www.toodledo.com/info/help.php?sel=80
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|
bmondillo |
Thanks for the quick response.
I tried the steps listed including "resetting iphone" and reinstalling the app. After log in and sync, I can move through all menus and see all tasks. All is working fine. But after I press the center button on my iphone and go to my desktop, I can't reopen the app from the Toodledo icon. I get the opening Toodledo title and the 3 choices on the bottom of the screen [tasks, notebook, settings], but nothing else. It doesn't open and close quickly, rather it tries to open for about 20 seconds and then just closes. Any other advice is greatly appreciated. |
|
Jake Toodledo Founder |
Can you please create a support ticket for this so that we can look into your account and see what the problem is?
Thanks |
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