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Unable to sync iPad using App Specific Password (iPhone Sync ok)


Posted: Jul 16, 2014
Score: 0

Since enabling two factor authentication yesterday, I have been unable to get my iPad to sync. I logged
Pop up saying *Success* Your login information has been saved and your tasks are being synchronized.

Shortly after that I get an error saying *Sync Failed* Unable to sign in to Toodledo. Please go into your synchronization Settings and check your email login and password. Error 1003

Steps to attempt remediation:
Unlinked account
Purged Data
Deleted App
Restarted Device
Reinstalled App
Entered account email address
Entered newly generated one time password (for the iOS app on my iPad; I am not reusing the PW I use on my iPhone.)
Same problem as before

There is a warning on the 2-factor page saying I have "two app specific passwords for the same app. This may cause problems." The app is the same, but one is on my iPhone and one on my iPad. The iPhone is synching fine (once I updated to the one time application specific password). The iPad entry on the 2 factor page shows it as the iOS app (hinting perhaps that the initial login worked)...

Raised as support ticket #51304

This message was edited Jul 16, 2014.

Toodledo Admin
Posted: Jul 16, 2014
Score: 0

This should explain how it works: http://www.toodledo.com/info/help.php?sel=168

Posted: Jul 16, 2014
Score: 0

Doh! Thanks. Rt*m ;)
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