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msi file not found

Author	Message
LS 1234	Posted: Sep 16, 2008 Score: 0 Installed the outlook client successfully last month. During startup yesterday Windows installer is looking for the toodledosync_0_98_4.msi file but cannot find it. Downloaded the program again, but had message to remove existing program before new install. Remove program unsuccessful as the same msi file is needed. How can I overcome this issue and get client to work?
keef	Posted: Sep 17, 2008 Score: 0 Hi, It isn't normal for you to be prompted for the MSI file, so it appears that something has gone worng with your workstation installation. I agree that removing the existing application is the best bet. Unfortunately I can't provide you with a copy of the 0.9.8.4 MSI file anymore. Your best bet is to look for a third party registry cleaner or uninstall helper to help remove the record of the broken installation keef

Author

Message

LS 1234

Posted: Sep 16, 2008

Score: 0

Installed the outlook client successfully last month. During startup yesterday Windows installer is looking for the toodledosync_0_98_4.msi file but cannot find it. Downloaded the program again, but had message to remove existing program before new install. Remove program unsuccessful as the same msi file is needed. How can I overcome this issue and get client to work?

keef

Posted: Sep 17, 2008

Score: 0

Hi,

It isn't normal for you to be prompted for the MSI file, so it appears that something has gone worng with your workstation installation. I agree that removing the existing application is the best bet.

Unfortunately I can't provide you with a copy of the 0.9.8.4 MSI file anymore. Your best bet is to look for a third party registry cleaner or uninstall helper to help remove the record of the broken installation

keef

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