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iphone app cannot sync when using passcode



AuthorMessage
jiahu

Posted: Apr 28, 2012
Score: 0



I use "sync on start/quit", the app cannot sync when I use passcode. Without passcode, it works.
Jake

Toodledo Admin
Posted: Apr 30, 2012
Score: 0



The app will sync on startup after you enter your passcode to unlock it.
jiahu

Posted: Apr 30, 2012
Score: 0



Yes, it should do in the way as you said, but in reality, i find that it does not sync after I unlock it

This message was edited Apr 30, 2012.
Jake

Toodledo Admin
Posted: May 01, 2012
Score: 0



I tested this on both an iPhone and iPad running iOS 5.1 and it synced for me. Can you please create a support ticket and list your iOS version and the version of our app that you are using so that we can investigate?
jiahu

Posted: May 01, 2012
Score: 0



Thanks, I will check again and then if it happens again, I will submit a ticket.
BrendaMillerM

Posted: Oct 09, 2012
Score: 0



I tried a few of the suggestions on here but still had the same problem. Instead of hitting 'Authorize this computer' from the pop up prompt:

1. Store
2. Authorize this computer.

I think I may have got a couple of prompts to answer after this (sorry, don't recall as I had tried so many things at this point) but all my apps are now synching from my Ipad.
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