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Search results for "Posted by andrew"
| Author | Message |
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andrew |
Hi,
One of my TaskAngel customers is receiving the error message "400 : Your app has been blocked by the user." when trying to sync. You mention this error code in your API 2.0 documentation. Can you explain the circumstances that can give this error please? Thanks, Andrew |
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andrew |
Posted Feb 18, 2011 in: Error 13 - invalid parent ID when adding a subtask
Score: 0
OK I'll try that, thanks.
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andrew |
Posted Feb 17, 2011 in: Did Lookup Account API Change?
Score: 0
Hi,
TaskAngel now has the change to account/lookup.php in the released build. Thank you very much for giving us time to implement and test this. Regards, Andrew |
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andrew |
Posted Feb 17, 2011 in: Error 13 - invalid parent ID when adding a subtask
Score: 0
Hi,
In TaskAngel we sync tasks using your recommended sequence - adds, then deletes, then edits. But this has started giving 'invalid parent id' errors, in the following scenario: 1. Starting position: task B is a subtask of task A 2. Ungroup task B so it is no longer a subtask 3. Add task C as a subtask to task B 4. Sync, gives the error The error happens because the add is trying to make task C as a subtask of B before B has been ungrouped from task A, because that is done by an edit, which is a later sync step. We haven't had this error reported before. Perhaps you are doing more checks in the API now. Do you have a preferred method for resolving this scenario? Currently my best thought is to collect failed adds and retry them after all the edits have been done. Thanks, Andrew |
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andrew |
Posted Feb 09, 2011 in: Did Lookup Account API Change?
Score: 0
Perhaps I'm stupid too but I coded to your documentation and I don't have the AppID and signature in there either. I just have lots of deeply unhappy customers.
It would be great if you could notify us in advance of making any further changes to the API. Thanks, Andrew |
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andrew |
In API2.0, if we set repeat="None" while sending an edited a task, Toodledo accepts it and the web GUI displays it as "None". But then if we complete the task using the web GUI, it repeats.
To set a task to be non-repeating, we have to set repeat="". Regards, Andrew |
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andrew |
Hi,
OK I found it has an old completed subtask still attached to it in Toodledo. So it is still a parent after all. No bug on your side. Thanks for your fast response. Regards, Andrew |
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andrew |
Hi, Using TaskAngel I created a task with some subtasks. Then I removed the subtasks. Now on Toodledo I have a task with a parent icon and no subtasks. If I hover over it, the text is "Click icon to hide 0 subtasks". I did set the children parameter to zero in Edit Task.
This matters because I can't move the task to be a subtask in another group. When doing it from TaskAngel I get an error message saying the Parent ID is invalid. When doing it from the browser I get the 'can't drag' icon. Any ideas? Thanks, Andrew |
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andrew |
Posted Dec 23, 2010 in: Best Practice for New Item Ids
Score: 0
Great, thanks!
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andrew |
Posted Dec 22, 2010 in: Best Practice for New Item Ids
Score: 0
Hi,
I have been relying on the fact that the new id's come back in the same order as the new tasks were uploaded. Is that a safe assumption? Thanks, Andrew |
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andrew |
Hi,
Thanks for your new API. It's a huge step forward. It is now implemented in TaskAngel release 1.7. Our customers should see a dramatic improvement in speed. Also thank you for your excellent support in answering questions about the new API. Regards, Andrew |
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andrew |
Posted Dec 18, 2010 in: Posting carriage returns in note field when updating
Score: 0
Hi,
The new batch commands are great, but they give us some debugging challenges. If there's an encoding error anywhere in any of the tasks, we just get an error message like 'no id' or 'no title', without any clue to what task caused the error. I just got through a tricky error caused by my encoding of the " character in notes. Previously we had to encode it as %22, but now this doesn't work. We have to use backslash doublequote. Essentially we have to follow the JSON encodings for everything. These are documented here: http://json.org/ Regards, Andrew This message was edited Dec 18, 2010. |
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andrew |
Posted Dec 18, 2010 in: Local vs GMT time stamps in API2.0
Score: 0
Hi,
Yes this is a floating timestamp, not a GMT timestamp. I guess that's what you meant, but it's confusing for a developer (me, anyway!). Because I have to convert other times between local time and GMT time, but I don't have to do that with due times. So it would be clearer if the documentation didn't say GMT. Anyway Toodledo does exactly what we want it to do, so thanks for the clarification. |
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andrew |
Posted Dec 11, 2010 in: Local vs GMT time stamps in API2.0
Score: 0
Hi,
Although many of the timestamps in API2.0 are GMT Unix timestamps, some of them seem to be local times. These are start date / time, due date / time, and completed date. This is good, but it's not what it says in the documentation. Regards, Andrew |
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andrew |
Posted Dec 06, 2010 in: Posting carriage returns in note field when updating
Score: 0
Hi,
With API 1.0 you could use the cr or lf characters directly. Now with API 2.0 you have to encode it as backslash r or backslash n. It would be helpful if the API documentation could make this clear. It's consistent with JSON encoding , but some of us don't know the rules for that. Thanks, Andrew |
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andrew |
Posted Dec 06, 2010 in: Posting carriage returns in note field when updating
Score: 0
OK I figured it out.
You have to replace carriage return by backslash r and newline by backslash n. If you're coding in c sharp, that means replacing the characters ' backslash r' and 'backslash n' with the strings "backslash backslash r" and "backslash backslash n" (Sorry to spell out backslash but I mean the character.) Regards, Andrew This message was edited Dec 06, 2010. |
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andrew |
Posted Dec 06, 2010 in: Posting carriage returns in note field when updating
Score: 0
Hi,
I'm also seeing the same issue. If I try to add a task with a note that contains more than line, I get Error 5: No Title Thanks, Andrew |
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andrew |
Posted Sep 20, 2010 in: Reminders persist for completed tasks
Score: 0
Hi,
I've received the following problem report from a TaskAngel customer: "If I create a task with a reminder, then mark the task as complete in TaskAngel prior to the reminder time, I still receive my Toodledo SMS reminder, even though I've synced TaskAngel with Toodledo after marking the task as complete. I've been able to recreate this behavior whether the initial task is created in Toodledo or TaskAngel." Is this a Toodledo problem, or are you expecting applications to unset any reminders when changing tasks to complete? Thanks, Andrew |
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andrew |
Posted Aug 18, 2010 in: TaskAngel for Windows syncs directly with Toodledo
Score: 0
Hi,
Just to let you know, we have now switched to a different web hosting service. I hope you will find this to be more reliable. Please let me know if you have any more problems with our web site. Regards, Andrew MyPocketSoft http://www.taskangel.com |
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andrew |
Posted Aug 09, 2010 in: TaskAngel for Windows syncs directly with Toodledo
Score: 1
Hi Mike,
Thanks for your feedback. The Attachments feature is near the top of our future enhancements list. I've added your vote to it. You can see the list at http://www.mypocketsoft.com/forum/topic.asp?TOPIC_ID=87 Best wishes, Andrew |