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hasnain_2

Score: 0
Hi mlb32704,

As mentioned by Pamela, this will be coming with the next update shortly. We will take your detailed description into account.
Again, as mentioned in previous threads, please consider downloading the next-generation app. The legacy app will be replaced in the future (as soon as the next-generation app has the same functionalities as the legacy app).

For us, it is more helpful to file support tickets in order to get this in our cue rather than screening the forums for issues.
The forums are meant to crowdsource knowledge where the community can share their best practices & knowledge ;-)

Again, we are very thankful for any constructive feedback!

Thanks!
hasnain_2

Score: -1
Hi all,

We recommend using the next-gen app. You can find installation instructions here: https://info.toodledo.com/next-gen-mobile-apps#InstallationInstructions
If you have an issue with the Next Gen app, please file a support ticket with the details of your issue so we can dig into it.

Thanks!
hasnain_2

Posted Sep 27, 2023 in: Issue with iOS 17.0.1 Update
Score: -1
Hi mlb321704,

We recommend using the next gen app. You can find installation instructions here: https://info.toodledo.com/next-gen-mobile-apps#InstallationInstructions
If you have an issue with the Next Gen app, please file a support ticket with the details of your issue so we can dig into it.

Thanks!
hasnain_2

Posted Sep 26, 2023 in: iPhone app quits unexpectedly.
Score: 0
Dear Community,

Before starting new threads we strongly recommend to take a second a check if a similar thread has been started.

We provided a fix already for this. Please check here:
https://www.toodledo.com/forums/2/28947/0/issue-with-ios-1701-update.html
hasnain_2

Posted Sep 23, 2023 in: Issue with iOS 17.0.1 Update
Score: 1
We strongly recommend the Next Gen Toodledo app as a replacement for (or at least complement to) the Legacy app. You can find Next Gen app information (including installation instructions) here: https://info.toodledo.com/next-gen-mobile-apps

Note that you can safely install and actively use both apps: the Next Gen app can be installed and run side by side with the existing Legacy app without interference. You can access the same data in both apps by logging into the same Toodledo account in both.

For those who require functionality not yet in the Next Gen app, we have pushed a version of the Legacy app to TestFlight for users experiencing issues.

Here are steps to install an update to the Legacy Toodledo app:
1. Make sure the existing data in the Legacy Toodledo app is synced. If you don't sign into your Toodledo account and sync the data to the Toodledo service, it is at risk of loss. After signing in on the Toodledo app, sign into the same account on the Toodledo website from a computer to make sure you see your latest Toodledo data there before proceeding.
2. On your iPhone or iPad, open this link: https://testflight.apple.com/join/YwK9ZqJB
(Have TestFlight open, but don't see the Legacy Toodledo app? If you already previously installed TestFlight , you can access the Legacy app installation inside TestFlight here. If you get a pop-up "Safari cannot open the page because the address is invalid", it's because you haven't first installed TestFlight.)
3. To make sure you get the latest updates as we push them out, make sure to turn on Automatic Updates:
- Open TestFlight and go to the entry for the legacy Toodledo app.
- Under App Information, turn Automatic Updates On.
4. Make sure you are signed into your Toodledo account in the app at all times (and verify that your current data appears when you sign into the same Toodledo account on the Toodledo website.)

If you choose to continue using the Legacy Toodledo app for now, it would be very helpful if you dropped us a line to let us know which feature(s) currently missing from the Next Gen Toodledo mobile app are holding you back from migrating to using the Next Gen Toodledo app full time! We're at [email protected] .

Note if you are using the Toodledo's Next Gen app, the TestFlight app entries and TestFlight settings for the Legacy app vs the Next Gen app are not the same thing.


This message was edited Sep 25, 2023.
hasnain_2

Posted Sep 13, 2023 in: App permissions (Android)
Score: 1
Hi all,

Apologies for this.
We just fixed this last night by pushing a new version to the Google Play store.
Please go to the Google Playstore and update to 6.6.97

Thanks!
hasnain_2

Posted Sep 06, 2023 in: App permissions (Android)
Score: 0
Hi there,

Could you kindly send us an email to [email protected]?
Please also mention which version of the mobile app you are using.

Thanks!
hasnain_2

Posted Sep 06, 2023 in: Authorization error
Score: 2
Dear all,

Sorry about this incident.
Should be all back to normal.

Thanks for confirming!
hasnain_2

Posted Sep 06, 2023 in: did something go down?
Score: 1
Should be back to normal.

Please test and report back. Thanks
hasnain_2

Posted Sep 06, 2023 in: Safe to use notes again?
Score: 0
Mike,

It is absolutely safe to use notes.
Since this is a core part of Toodledo, we will not be sunsetting this feature anytime soon.

In addition the login problem should be resolved.
hasnain_2

Posted Sep 01, 2023 in: Is There Anybody Out There??
Score: 1
Hello Larry,

What can we help with?
hasnain_2

Posted Aug 25, 2023 in: Slow page loads/actions
Score: 0
Dear members,

We have taken a deep dive on our server settings.
All should be back to normal.
Please log-out and back in on your device.
If you are still experiencing sluggish reactions, please send us an email: [email protected]

Thanks a lot!
hasnain_2

Posted Aug 23, 2023 in: Slow page loads/actions
Score: 0
Dave,

Thanks for reaching out.
Are you currently still experiencing this?
We had some white hats testing the frontiers of Toodledo. All should be back to normal now.
When this happens, usually the servers scale up.

Please let us know if you are still experiencing issues.

Thanks,
Hasi
hasnain_2

Posted Aug 20, 2023 in: New iOS reminders bug
Score: 0
Max,

Thanks a lot for raising this.
Could you kindly send us a support ticket: [email protected]

Please also mention the iOS version.

Thanks!
hasnain_2

Posted Aug 20, 2023 in: Syncing
Score: 0
Alan,

Pls send us a support ticket with a detailed description and screenshots if possible:
[email protected]

Thanks!
hasnain_2

Score: 0
Hi there seaosh,

Thanks a lot for chipping in. It seems like you are not on our mailing list. Otherwise you would understand the meaningful contributions the new ownership has made to Toodledo since taking over in 2021.
The new mobile apps can be obtained here:
https://info.toodledo.com/next-gen-mobile-apps

Will let the community members chip in for other feedback.

Thanks!
hasnain_2

Posted Aug 12, 2023 in: has there been any updates from owners?
Score: 0
Stephen,

We are developing both mobile apps (iOS and Android) in parallel.
If you haven’t downloaded the newest version, it can be obtained here:
https://info.toodledo.com/next-gen-mobile-apps

To get back on our mailing list, just add your email address to our newsletter opt-in (on our homepage without being logged in).

Hope that helps.

Kind regards,
Hasnain
hasnain_2

Posted Aug 12, 2023 in: Slow page loads/actions
Score: 3
Hi Harry,

We had some unfriendly inquiries last week that slowed the servers.
We reacted promptly, scaled up the servers and were back to normal speed.
Hope you experienced that as well.

Thanks,
Hasnain
hasnain_2

Posted Aug 12, 2023 in: ToodleDo on iPad
Score: 1
Hi Shawna,

Wanted to make sure you are using the next generation mobile app that can be obtained here:
https://info.toodledo.com/next-gen-mobile-apps

Please let me know if that worked.

Thanks,
Hasnain
hasnain_2

Posted Jul 27, 2023 in: Upgrading my subscription
Score: 0
Hi there,

I believe you are not on our mailing list to receive the latest updates.
Pasting the last newsletter for your reference:

Hello there,
We hope this newsletter finds you productive and enthusiastic. We are thrilled to inform you about our latest update of Toodledo's next-generation iOS mobile app, packed with extraordinary features that we're sure will take your productivity and task management to the next level.

1️⃣ **Hey Siri, Remind me**
You asked, and we listened! Now, you can enjoy Siri on your iOS devices. This feature allows you to swiftly add tasks to your Toodledo list using voice commands. Just say, "Hey Siri, Remind me," and your virtual assistant will handle the rest. No more fumbling for your phone or stopping in the middle of a task. Now, your productivity can truly be hands-free and effortless.
(Note: this function imports Apple reminders; please enable it in settings)

2️⃣ **Batch Edit with Multi-Select**
Streamline your productivity with our new Multi-Select/Batch Edit feature. Now, you can select multiple tasks at once and edit them all simultaneously. Want to move a group of tasks to a different priority level or due date? No problem! With this update, bulk editing is as simple as a few taps.

3️⃣ **Share to Toodledo Directly from iOS**
Toodledo now leverages the powerful "Share" button in iOS, letting you add tasks to your list directly from a text or URL. Found an interesting article you want to read later? Just hit "share" and add it to your Toodledo list. This new addition is designed to make capturing and organizing your tasks, ideas, and to-dos simpler and faster than ever before.

If you are already using the next-generation mobile app please make sure you are on build version 24. If not, then please update via Testflight or install via the following link: Next generation mobile App

We are constantly working towards making Toodledo more intuitive, efficient, and handy for you. We believe that these latest updates will significantly boost your productivity, allowing you to manage your tasks more effectively.
Remember, the key to your productivity lies within Toodledo. If you have any questions about our new features or need assistance with anything else, our dedicated support team is always here to help.

We would love for you to share your Toodledo enthusiasm with your social network!
Please use Twitter, Instagram, LinkedIn, Facebook, or any other social channel you currently use! Feel free to tag us too ;-)

Btw did you know if you have been using toodledo.com/tasks you have been using the legacy version of the website. All the changes to the desktop website have gone to tasks.toodledo.com. To make sure you are using the latest Task overview settings: Click the link and use the drop-down to adjust your basic settings: Task Section version to: new)

Keep accomplishing great things with Toodledo!
Best Regards,

Your Toodledo Team
Pamela, David, and Hasnain
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Toodledo.com | Enhance Your Productivity
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