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hasnain_2

Posted Mar 09, 2024 in: Toodledo in an academic setting
Score: 0
Hi there,

Thanks for reaching out.
The best way to tackle this would be to submit a support ticket:
https://www.toodledo.com/info/ticket.php

We will be sure to answer promptly and work with the IT department to get this resolved.

Thanks and kind regards,
Hasnain
hasnain_2

Score: 0
Hi there,

Please have a look at the next generation mobile apps:
https://www.toodledo.com/forums/1/28617/0/early-sneak-peek-into-next-generation-iosandroid-app-betas .html
hasnain_2

Posted Mar 07, 2024 in: Managing My Subscription...
Score: 0
Hi Wilton,

Did you check your spam folder?
Please let us know if that might have ended up there.

Thanks!
hasnain_2

Posted Feb 25, 2024 in: Beta Crash
Score: 0
Hi there,

We have not heard about this issue before. Can you confirm you are on build 32?

Please send us a ticket with a description on how you get a crash:
https://www.toodledo.com/info/ticket.php

Thanks and kind regards,
Toodledo
hasnain_2

Posted Feb 23, 2024 in: Apo crashing on new Samsung phone
Score: 0
Scott,

Thanks for reaching out.
Can you confirm that you have downloaded the next generation mobile app:
https://info.toodledo.com/next-gen-mobile-apps

Thanks and kind regards,
Hasnain
hasnain_2

Posted Feb 08, 2024 in: Next generation mobile apps
Score: 1
Posted by Philip Espinosa:
Thanks for the updates. I really need a stable iOS solution. Legacy crashes every two or three times an edit is made. Test Flight doesn’t sync in any new tasks, though it shows older completed ones. Is there a stable 3rd party solution?


Hi there,

We haven’t heard about this issue before.
Can you please send us an email: [email protected]

Thanks!
hasnain_2

Posted Feb 08, 2024 in: Next generation mobile apps
Score: 0
Posted by krzysztof.kucinski:
Thanks

But what about Android App ?

There is no better task manager on the market but lack of current Android App are very frustrated for Android Users.


Hi there,

We are working in parallel on the android app.
Please have a look here:
https://info.toodledo.com/next-gen-mobile-apps

Let us know how you like the new apps!
hasnain_2

Posted Feb 08, 2024 in: iPad App
Score: 0
Posted by mriggs_2:
I have the Next Gen app installed on both my iPad and Iphone devices and am seeing dups of item entered via Reminders.

The items in Reminders are deleted properly; but, when I delete dups they come back.

It's makes the sync with Reminders feature useless.


Hi mriggs_2,
Do you mind sending us a ticket with what you are experiencing: [email protected]

Please also mention the iPad model and kindly confirm you are on the latest build (32).

Thanks!
hasnain_2

Posted Feb 05, 2024 in: Next generation mobile apps
Score: 0
Sandi,

Sorry for the confusion.
Please open the testflight app and hit on update for Toodledo. That should do the trick.
If you are still having issues, please email us for faster response:
[email protected]

Thanks!
hasnain_2

Score: 0
Hi all,

We were under a DoS attack the last two days that may have impacted your experience.
Should you still be experiencing issues, please email us: [email protected]

Thanks!
hasnain_2

Posted Jan 25, 2024 in: Lists on IOS
Score: -1
Hi there,

We recommend using the next generation app (currently still distributed by testflight, but very soon in the app store ;-)

Lists should be part in the upcoming update.

Thanks a lot for your participation!
hasnain_2

Posted Jan 25, 2024 in: Toodledo intermittently inaccessible
Score: 0
Posted by SnowLeopard:
I emailed support the day I posted this. They said they fixed the issue. So far, no problems.


Appreciate the follow up SnowLeopard!

We react usually pretty quick if any issues come up ;-)
hasnain_2

Posted Jan 25, 2024 in: Next generation mobile apps
Score: 0
Posted by Johnny Cake:
The old app is getting buggy. The new app isn’t ready. I tried the new one and couldn’t find NOTES. Seems to me you’ve put all your attention on the new app but don’t have it together yet. In the meantime the REAL app is suffering. I’ve use your app for years, but I’m growing frustrated.


Johnny,

Thanks for reaching out.
Are you on the latest build? Current is 32.
Notes button should be right in the bottom center of the screen.

Let us know if you are still not seeing it.
Email: [email protected]

Thanks!
hasnain_2

Posted Jan 25, 2024 in: Next generation mobile apps
Score: 1
Posted by seanatkins:
Anyone having any issues where the new app will not load data? I have tried to use it several times and it never pulls in my data.

Thanks!


Hi there,

We haven’t heard of this issue before.
Please send us an email: [email protected]

Thanks!
hasnain_2

Posted Jan 17, 2024 in: iPad App
Score: 0
Please consider downloading the next generation mobile app that can be obtained from here:
https://info.toodledo.com/next-gen-mobile-apps

Thanks!
hasnain_2

Posted Jan 08, 2024 in: Next generation mobile apps
Score: 0
Hi there,

Thanks a lot for raising this question.
Currently the next generation mobile app can only be loaded via Testflight.
The legacy app can still be used but it does not work flawlessly anymore since the iOS 17 version update.
We test the next generation mobile app thoroughly before releasing a new update.
There hasn’t been any incident so far where users have lost any data.
We also suggest that users perform backups regularly to have their data stored offline.

Just to clarify again, the current version in the app store is the LEGACY version, the next generation mobile app is sourced via Testflight.

We hope to have the new app in the app store by Q1 2024.

Thanks!

Posted by NewLifetimePlus2019Aug:
Thanks for your effort!

Of course, this means we need to update the iOS app on our devices (phones and tablets) by visiting the app store and loading the new version.

Isn't that right?

AFTER we do that, if we change our mind, is there a way to regress to the previous version?

I ask that question for this reason -- I usually wait awhile before I load the new version of *any* app. Not just Toodledo, but any app -- because if there are bugs, it might take a few weeks (or months) to find the bugs and fix them. If I am running an old version of the mobile app, I obviously don't get the new features, but is there any other problem or disadvantage if I am running an old version on my iPad?

I am super cautious because my Toodledo data, notes, and calendar is an essential resource for me. Literally 12 years of critical records (backed up every few days).

Thanks! (Lifetime user of Toodledo since 2012).
hasnain_2

Posted Jan 05, 2024 in: Next generation mobile apps
Score: 5
Dear Community,

You may have received a message today that the beta app expired.
The beta is indeed only for beta users going forward.

The actual next generation mobile apps can be found in the official Apple App Store or Google Play Store:
https://info.toodledo.com/next-gen-mobile-apps

If you haven’t already done so, we would highly appreciate an honest review.

Should we not deserve a positive review, please reach out beforehand in order for us to amend any issues.

Kind regards,
The Toodledo Team


This message was edited Nov 20, 2024.
hasnain_2

Score: 0
jmuscato,

we are here, please send us an email at: [email protected]
Please mention your phone make and model, and include a few screenshots.

Thanks!
hasnain_2

Score: 0
Hi SFSailLady,

Thanks for reaching out.
Did you check a) if this field is activated?
Under settings, "Fields & Defaults" -> Fields need to be activated over the website.
Then check your sorting priorities.

If that is not resolved, please send us an email: [email protected]
Please mention your phone make and model, iOS version and screenshots if possible.

Thanks!
hasnain_2

Score: 0
Brad,

Thanks a lot for reaching out.
We just replied via Email on how to obtain the next-generation mobile app!

Thanks!
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